High School
L aKeshia T Diploma:
Fenger
L andfai r A cademy
High
S chool -
***** ***** ******* ******, *******, Illinois 6 0628 708-***-****
C hicago, I L
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Skills Member
o f the
ROTC
Creative problem solver S elf -starter
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MS Windows proficient Strong interpersonal skills
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Quick learner G oal -oriented
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M ulti -tasking S killed problem solver
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S elf -starter E xcellent time management
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S hipping and receiving professional Critical thinker
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l Honest employee
Work H istory 05/2011
Tenant Agent Server
Arrow Messenger Service – C hicago, I L
Receive mails and sort them as per the department on daily basis.
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Forward the mails to the concerned authority on the same day as receipt.
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P rocess the outgoing mails on behalf of the employees.
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Maintain stock of goods for mail room activity such as envelopes, stamps, A4 size paper
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Assist employees in tracking lost or delayed mails.
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Find out the reasons behind non delivery of mails.
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10/2007
Politely assisted customers in person and via telephone.
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Textile Art
After School Matters – Chicago, I L
P repared artistic material such as fabric, dye, paint, and b eading.
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Created decorative pillows for resale.
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Developed ideas for artistic presentations.
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06/2007
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Receptionist
Michigan Avenue Medical Center – Chicago, I L
P erformed data entry of confidential client information.
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S cheduled client appointments.
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Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
l Answered an average of 75
product information.
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Education
Associate : C riminal Investigation
Everest University - Chicago, I L
Student government representative
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Coursework in Economics, Government and Political Science
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Certificate in Computer Applications Programming
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I nvestigative Training Certification
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Criminal Law, Criminology and Penology coursework
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Law Enforcement and Justice Administration coursework
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Current
04/2008
10/2007
Current
2009
Photography course
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Certificate of Completion: G eneral
Jobs For Youth - Chicago, I L 2014
Accounting coursework
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B ulge -Bracket Investment Banking seminar
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Business Communications coursework
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P rofessional Summary
Tenant Service Agent driven to exceed sales goals and build long term relationships with customers. Delivers positive
e xperiences through high -quality customer care.