Joseph Sandifer

Dedicated leader with demonstrated ability to train, manage and motivate team

members to achieve organizational objectives.

**** ******* ***** *** - *** Vegas, NV 89156

acgjad@r.postjobfree.com - 702-***-****

As a Warehouse III Operator I can be responsible for safely and effectively operating a forklift while moving

product to the proper location, and loading/unloading trucks while accurately maintaining an inventory of parts

and materials. Assists with delivery and installation of appliances and plumbing products to homes or other

locations.

WORK EXPERIENCE

Asst. Manager(Collections)

RENT-A-CENTER - Las Vegas, NV - August 2006 to December 2013

Responsibilities

Opened store, refurbished/repaired merchandise, collection calls up to 3 times, due to pay calls, updated past

due files, sales in store, over the phone, and in the field, vehicle inspections, handed out flyers in store and

in the field, consulated customers with payments in store and in the field, deliveries and installations, returns,

prepared and filed documents for collections by constable, loading, unloading,stocking, inventory, assemble

and inspect merchandise, store inspections, and set alarm when closing.

Accomplishments

The detailed responsibility of interacting with procedures in a management position and a better understanding

for daliy goals in a work place by achieving quarterly qouta. Through hard work, team efficiency, and dedication

we exceled. Also recieved a certificate for safety procedures in my district the year of 2008 for no injuries or

accidents over a period of more then 600 days.

Skills Used

Customer Service, Management Assistant, Team Leadership, Training, Accountant, Sales, Collections,

Inventory Management, Stocking, Load/Unload, and Telemarketing.

Laborer/Helper

SSC(Specialized Service Co.) - Phoenix, AZ - March 2006 to June 2006

Responsibilities

Bored/drilled under streets and highways to install sawyer piping.

Operated backhoe/bobcat and gave hand signals to crane operator.

Used torch to cut access metal from before being welded.

Used a pick and shovel to dig, spread and level dirt and gravel.

Transported materials, tools and machines to installation sites.

Arranged and stored materials, machines, tools and equipment.

Continually cleaned work areas and equipment.

Accomplishments

Helping with providing a great service for the city and the economic growth in society.

Skills Used

Customer service, Civil Architect, Construction, and Machinery usage.

Consumer Service Tech(Sony)

CLIENTLOGIC(Staffing) - Las Vegas, NV - December 2005 to February 2006

Responsibilities

Provided accurate and appropriate information in response to customer inquiries.

Demonstrated mastery of customer service call script within specified timeframes.

Addressed customer service inquiries in a timely and accurate fashion.

Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.

Properly directed inbound calls in phone queues to improve call flow.

Accomplishments

Due to proving great customer service and wroking together as a team, I and my co-work met every qouta

and were the best amongst other groups in our field.

Skills Used

Customer service, Technical Support, Data Entry, and Inbound Calls.

Drafting Asst.(CAD)

PATTON & PATTON - Las Vegas, NV - April 2005 to June 2005

Responsibilities

Assisted owner with measurements using CAD R14 to sketch programmed templates.

Assisted waterjet machine operator with programmed templates and materials used to make tile/medallions.

Assisted with fabrication in the finish of the product.

Assisted with meeting lead foreman at job sites to access any problems that may occur with measurements.

Preformed duties utilizing warehouse crane to maneuver slabs of materials on and off waterjet machine.

Accomplishments

Asissted owner with work performed at the Forum Shops in Ceasers Palace, MGM Grand Casino, 24 Hour

Fitness, and a variety of homes over 5500 sq.ft.

Skills Used

Machine Programming, Fabrication, Mathematics, Heavy Machinery, Customer Service, and Drafting.

Recieving Clerk

Wal-Mart Supercenter - Bartlett, TN - November 2004 to March 2005

Responsibilities

Unloaded merchandise from semis onto pallets, utilized pallet jacks to put pallets on the sells floor for stocking,

operated cash register and count down drawer at the end of each shift, aslo gathered shopping carts from

parking lot.

Accomplishments

Assuring quality customer service through achieving procedures implemented by company standards.

Skills Used

Customer Service, Cashier, Recieving, and Safety.

Assembler

NKC of America - Memphis, TN - July 2004 to September 2004

Responsibilities

Implemented blueprint sketches to determine what part corresponds with one an onther in the production of

automotive parts. Paint, wrap, and pack parts to be shipped. Operated forklift and over-head crane to maneuver

big parts.

Skills Used

Assemble, Forklift, Painting, Heavy Machinery, and Blueprint Reading

Plant Production Worker

Tyson Foods Inc. - Cleveland, MS - January 2001 to October 2001

Responsibilities

Assist Lead Supervisory on production line in accordance with training and communicating with recieving

department about incoming produce to process for nightly qouta. Releaved coworkers for break when needed.

Fillet whole chickens using knives and also issued new knives and PPE to coworkers as needed. Lift upto 70lbs

to replenish ben as a result in keeping production rolling. Assisted in other parts of the plant where needed.

Skills Used

Leadership, Communications, and Assistant

Lead Supervisor of Material Handling

Garrett Furniture Co. - Cleveland, MS - March 1995 to February 2000

Responsibilities

Manually stock, recieve, manage inventory, delivery, sales, load company trucks for delivery, order pulled,

assembly, vehicle inspection, mobile transfer of merchdise from store to store including car and trucks, and

in-home repairs.

Accomplishments

Implementing what was learned to protect company assets and keeping revenue at an increase while assisting

customers with potential needs.

Skills Used

Customer Service, Material Handling, Inventory Management, Assembly, Delivery, Leadership, and Geological

Mapping.

EDUCATION

AAS in CCAD

ITT TECHNICAL INSTITUTE - Cordova, TN

2002 to 2004

SKILLS

Concepts of Computer Aided Drafting and Design in all fields, Mathematics, Customer/Consumer Service,

RF Scanning, Electric Pallet Jack, Stocking/Recieving, Picking/Packing, Delivery, Installation, Inventory

Management, Warehouse Assembly and Productions, Sales, Collections, Management Assistance, Load/

Unload, Technical Support, Machine Programming, Data Entry, Auditing, Communicating, Developing

Products, and Forklift.

LINKS

http://indeed.com/me/Joseph_Sandifer

CERTIFICATIONS

Drafter

September 2004 to September 2006

Certification for Beginner CAD Drafting in the state of Tennessee...

Forklift Operator

September 2014 to Present

Forklift University, Inc of Las Vegas

ADDITIONAL INFORMATION

Motivated team player

Organized and efficient

Decisive problem solver

Safety-oriented

Customer service-focused

Deadline-driven

Exceptional multi-tasker

Patient and diligent

Contact this candidate