Executive Assistant
Profile
. Extensive experience as an Executive Assistant in the banking, financial,
legal, professional services, IT and real estate sectors supporting C-
Level/Tier 1 Management
. Experience with event planning including team building/corporate events,
holiday and department celebrations
. Outstanding communication and interpersonal skills using tact and
diplomacy
. Exceptionally adept at handling complex/confidential matters
. Organized with the ability to anticipate needs, a quick learner, able to
adapt to new challenges
. Effective independently, or as a member of a team, highly motivated and
goal oriented
. Highly proficient in Calendar Management via MS Outlook, MS Word, MS
Excel, MS PowerPoint, Dicta, SpeechExec Pro
. Proficient with various databases - RisxFacs, Oracle, CIS, iManage
FileSite
. 3 years completion of Business Management at Centennial College
Experience
Executive Assistant to VP and Team (Contract)
TD Canada Trust - SAS (Shared Application Services) - Toronto
June 2014 - November 2014
. Effectively managed the VP's calendar by scheduling meetings upon request
. For team building events, organized monthly Leadership Team meetings
which included catering, boardroom set up and distribution of gift bags
and prizes
. Ensured prompt start for all meetings through timely revision of
PowerPoint presentations, various documentation, agendas and minutes
. First point of contact for internal and external clients, welcomed and
directed visitors to meeting room or the VP's office
. Printed and scanned invoices, contracts, documents and expense reports
for execution, to ensure deadlines were met for internal and external
clients
Administrative Assistant to Directors and Consultants (Contract)
Towers Watson Canada - Toronto
November 2013 - March 2014
. Assisted with admin work load by providing daily admin support to
Administrative Assistant in the Risk Consulting Services and Property and
Casualty groups
. Efficiently reviewed and edited Year-End and various reports, contracts,
to meet delivery deadlines
. Ensured prompt payments of all invoices and expense reports, reconciled
American Express statements
. Provided weekly WIP reports and project updates for staff meetings to
forecast billable hours and upcoming projects
. Entered client contact information/changes into CIS database to keep
records updated
Executive Assistant to Supervisors and Claim Adjusters (Contract)
Gallagher Bassett Canada Inc. - Toronto
April 2013 - September
2013
. Followed Insurance License Protocols by paying for new Provincial
licenses and renewals on a timely basis, for the corporation, Supervisors
and Claims Adjusters
. Administered Worker's Compensation claims for adjudication
. Assisted the team by setting up Auto, Product and General Liability
claims into RisxFacs for claim assignments
. Maintained budget through payments of all invoices and expenses bi-weekly
according to proper accounts cost codes
. Back up for the Receptionist and Supervisors during vacation and business
conferences
Executive Assistant to Lawyers (Mat. Leave)
Home Depot of Canada Inc., Legal Department - Toronto
January 2012 - August 2012
. Investigated lawsuits efficiently with colleagues and store staff to
ensure adequate information was sent for legal tender due to time
constraints
. Emailed lawsuit claims to the insurance company to ensure smooth flow of
legal transaction
. Created and maintained iManage FileSite system for electronic filing
and archiving
. Corresponded weekly updates to the legal team for electronic filing
feedback
. Assisted Clients/Plaintiffs with their legal inquiries
Executive Assistant to CIO, Senior Level and IT Managers
Codan Canada Inc. - Toronto
July 2009 -
December 2011
. Established vendor and supplier relationships that enabled discounts for
services
. Performed monthly accounts payable duties to ensure prompt payments of
all invoices and employee re-imbursements
. Acted as a main contact for Sun Life Employee Benefits to effectively
handle staff inquiries
. Functioned as an Office Manager, ensuring the smooth flow of day to day
operations
. Attended weekly management meetings for preparation of the company's
upcoming board meetings and future needs
Executive Assistant to CFO and Senior Level Management
SNC Lavalin ProFac Inc. - Toronto
January 2008 -
July 2009
. Transcribed dicta via SpeechExec Pro for all RFP's and other projects as
needed, ensuring timely submission of bids
. Maintained vacation calendar for adequate staff coverage in slow and peak
periods
. Booked flights, created extensive itineraries to ensure timely
facilitation of meetings in the Middle East and worldwide
. Prepared and reviewed expense reports for prompt re-imbursements
. Assisted with reception coverage during vacation periods
Executive Assistant to CEO, VP and Assistant VP's
Amdocs Canada - Toronto
January 2005 -
October 2007
. Created and maintained extensive Excel spreadsheets providing detailed
information for scheduled invoice payments and status of outstanding
invoices
. Improved customer service by responding to voice mails and phone calls
effectively and efficiently
. Organized international conference calls ensuring all attendees were
present and necessary equipment was set up and working properly
. Improved workflow of the department by responding promptly to other team
members' requests
. Emailed reminders on deadline driven projects to ensure timely
submissions
Executive Assistant to Senior Sales Directors and Sales Team
TELUS BUSINESS SOLUTIONS - TORONTO
APRIL 2003 - DECEMBER 2004
. Prepared weekly and monthly sales reports to identify products and
services that required improvement
. Attended off-site team management sessions to discuss and conceptualize
next quarter's sales goals
. Catalogued office supplies and business cards for department teams to
control overhead costs
. Arranged office space for new employees to save on outsourcing costs
. Assisted in employee terminations, edited employee records for proper
payments on compensation packages, maintaining a high level of
confidentiality
Executive Assistant to CFO, VP and Management Team
MCAP Financial, Commercial Real Estate - Toronto
July 2000 - March 2003
. Noted task delegation during minute taking for senior level management
. Maintained various highly confidential servicing binders for business
tracking purposes
. Filed documentation and folders to assist with tax department audits
Education
. Centennial College, Business Management - Scarborough
1993