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Staff Technical Support

Location:
Houston, TX
Posted:
October 30, 2014

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Resume:

B.L. GOODEN

**** ******** ******,

Houston, TX 77088

281-***-****

acgj6v@r.postjobfree.com

OBJECTIVE

A highly motivated and talented mathematician with an acute interest in the Geo and Environmental sciences.

Uniquely positioned to apply multifaceted technical experience, expertise in all phases of operation

management, strong team management background and extensive track record of innovation and success.

SUMMARY OF QUALIFICATIONS

• Ability to provide detail oriented technical support to assure projects are completed in a timely manner.

• Excellent written and verbal communication skills with ability to work with staff member on all

organizational levels.

• Proven ability to work individually or as a team member to complete assigned task and provide

assistance as needed to other team members.

• Willingness to learn new skills and to work diligently to meet the expectations and standard set by the

organization.

PROFESSIONAL EXPERIENCE

Harris Health System, Houston, TX.

Sup, Patient Safety Monitor June 2012 – Present

Perform as Supervisor, Patient Safety Monitor, by managing support staff with the provisions of excellent patient

quality care and patient safety.

• Provides direct observation, direction and instructions to staff; to ensure patient needs are met, i.e. patient safety,

companionship, feeding and all basic care.

• Continually manage and train new patient safety monitors, regarding patient care and patient safety; trained a

record of 12 in a 6 month period.

• Continually and actively sought after and requested by management staff to coordinate and implement high level

assignments as it relates to challenging patients.

1

B.L. GOODEN

6206 Downwood Forest,

Houston, TX 77088

281-***-****

acgj6v@r.postjobfree.com

Aldine Independent School District/Campbell Center, Houston, TX.

Customer Relations June 2008 – May 2012

Provided administrative assistance and support to the special events coordinator

• Scheduled events and assisted with set ups for various events such as: graduations, meetings, sporting

events, banquets and teacher fairs.

• Consulted with event leads to create a strategic facility plan and worked as a team member to reformat

facility to meet community request.

• Managed overhead communication during special events and greeted guest visiting the facility.

• Managed 10 team members for special projects and events.

Aldine Independent School District/ Shotwell Middle School, Houston, TX.

Math Tutor Sept 2009 – May 2010

• Executed classroom lectures on math concepts and provided differentiated one-on-one or small group

tutoring to 30 students.

• Led students to achieve significant academic gains by increasing mastery from 53% to 78% on state-

wide math standards as measured by the Texas Assessment of Knowledge and Skills (TAKS).

• Collaborated with instructional teacher to track and analyze student assessment data to provide data

driven lessons

• Increased homework turn-in rate by 15% in first semester an additional 20% during the second semester.

• Explained different learning techniques to provide additional options for problem solving skills.

AFFILIATIONS

Prairie View A&M Math Club

President 2010 -2011

• Created and implemented a free on-campus math tutoring program impacting 30% of Prairie View’s

math and science students.

• Increased club membership by 78% in one year by improving campus visibility through marketing

campaigns and social media.

2

B.L. GOODEN

6206 Downwood Forest,

Houston, TX 77088

281-***-****

acgj6v@r.postjobfree.com

• Presided over bi-weekly club meetings and events, including PV’s Math Awareness Month.

Bread of Life, Homeless Shelter

Volunteer 2008 - 2010

• Assisted with food preparation and serving hot meal to the homeless

EDUCATION

Prairie View A&M University

Bachelor of Science, Mathematics

Coursework Includes Discrete Math, Modern Algebra,

Mathematical Colloquium, and Advanced Calculus

3



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