Derrick Lamar Jackson

**** ********** ***

Sacramento, CA 95823

Cell: 916-***-****

Home: 916-***-****

Highlights of Qualifications

> Skilled at motivating and handling conflict.

> Remains calm an works well under demanding conditions

> Works effectively as a team member an independently.

> Exceptional communication an interpersonal skills

Professional Summary

Experience

o Monitored and evaluated an inventory control setting.

o Skilled at managing a quality control environment

o Forklift certified.

o Experience in shipping and receiving.

o Preparation of products for picking and pulling.

o Tow truck operator 1 and 2 axle's vehicle.

o Delivery truck driver.

o Data entry

o Filing

Administration Skills

o Excellent communication skills.

o Maintained records and files of a confidential nature.

o General working knowledge of computers.

o Eager to learn and aid in a companies success.

Customer Service

o Ability to assist customers in a professional manner.

o Exceptional interpersonal and client service skills.

o Handle problem customers with patience and sensitivity.

o Always remains courteous and respectful.

Related Work Experience

FedEx Delivery Driver

Fox Transportation Pharmaceutical Delivery Driver

Thomas Towing and Transport Tow Truck Driver

J C Janitorial Services Janitor

Education

James Lick High School Graduation date June 1985

Job Descriptions

J C Janitorial Services

May 2012-May 2014

Janitor

Duties: cleans general office floors and associated common corridors and

lobbies by performing the following tasks: Sweep, vacuums or mops tile,

stone or carpeted floors using equipment or tools to maintain tile, stone,

carpeted or concrete floors. Empties trash receptacles by either lifting

plastic liners or by lifting and turning bins upside down into a portable

trash barrel for pushing to another disposal site. Cleans modular systems

or free standing furniture or woodwork to remove dust and/or polishes

surfaces using cloths or dusting tools and/or green polishing products.

Removes stains from carpets, area rugs, tile or stone floors using tools or

equipment such as, but not limited to, a spray bottle and cleaning cloth

(appropriate for the surface), broom, brush, mop, vacuum(s) and wet or dry

green products for cleaning spots. Working knowledge of methods, materials,

chemicals, disinfectants and equipment used in custodial work, safety

practices in custodial work.

July 2008-May 2012

Position: Ground Driver

Duties: Properly handle and maintain quality of service. Deliver and Pickup

packages with in the designated time frame assigned. Operate computerized

system which is utilized as a tool of tracking and maintaining records of a

confidential and sensitive nature. Provide excellent customer service in an

effective, courteous and expeditious manner.

Fox Transportation

June 2006-July 2008

Position: Pharmaceutical Delivery Driver

Duties: Transport pharmaceutical products of a sensitive nature to

hospitals, pharmacies and clinics. Conducted inventory daily of products

received to be delivered to insure accuracy of customer request. Followed

proper company regulations when handling products that need additional care

in handling. Daily inspection of vehicle for hazards such as tire, oil

pressure and that vehicle is clean. Provided excellent customer service and

maintained procedural compliance as directed.

Thomas Towing and Transport

May 2002-January 2006

Position: Tow Truck Driver

Duties: Responsible for inspect and report mechanical problems with any

equipment operated. Give written reports for any accidents, complaints, or

unusual events. Be conscientious with dress codes, language, and paperwork.

Customer service, first, per establish priorities, policies & law. Utilize

professional skills and demeanor with customers and public. Operate a tow

truck efficiently, safely and with skill. Understand and use forms and

systems to perform all related job functions. Collect and process fees from

services and provide appropriate change.

Contact this candidate