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Customer Service Administrative Assistant

Location:
Houston, TX
Posted:
October 30, 2014

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Resume:

Sandra Blancaneaux

***** ********* **** **. 407-***-****

acgj4n@r.postjobfree.com

SUMMARY

Excellent organization skills in my work performance with outstanding results

Capable of working under complicated circumstances, multitasking, and maintaining under control

Strong customer service communication skills with professionalism at all times

SKILLS

Communications

Interact daily with customers, answering phones, making direct contact with managers, supervisor’s, and

well positioned personal in order to gather all necessary information to update clients accounts. Cable of

working alone, as well with others to accomplish may daily tasks. Have great verbal and written

communication skills in Spanish and English to better service the company.

Organization

Detail oriented, excellent record keeper, organized, and the ability to multitask. Handle thousands of

records for a large variety of customers, entering data, scanning records, researching, gathering

information, and up-grading inventory for customers with 100% accuracy.

Technology

Knowledge of the following office equipment and software; Windows XP Professional, Microsoft Office,

Excel, My-way All Scripts EMR, Power Point, Safe Keeper, scanner, fax machine, phones, and ten key

calculator.

Problem Solving

Maintaining excellent record management on client’s records, making calls in a timely manner when

incorrect data is found or missing and know how to approach a client in order to satisfy the client and

meet company’s expectations. I am able to analyze different situations that arise regarding accounts and

clients in order to solve any issues but always following company’s protocol.

WORK HISTORY

APG Partners, LLC – Administrative Assistant October 2013 – Present

Medical & Geriatric Associates – Medical Records March 2011 – October 2013

Iron Mountain Inc. – Data Entry Specialist April 2006 – March 2010

Salvation Army – Scheduler October 2000 – July 2005

EDUCATION

Everest University Paralegal/AS

South Dade Skills Center Office Assistant/Clerical

South Dade High School Basic Academic Courses



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