JIMMY LIGGINS
**** ****** ****** ** *******, FL 32808
acgj4a@r.postjobfree.com
QUALIFICATIONS SUMMARY
Highly personable Customer Service Professional/Store Management with over ten years experience in management, sales processing, and controlling expenses. Achieving the Company’s growth objectives with leadership and organization.
Talent for identifying customer needs and presenting appropriate company product and service offerings.
Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business.
Track record of assisting the store management of reporting procedures that reduce labor costs and improve customer-satisfaction ratings.
Expertise in resolving company/employee issues.
PROFESSIONAL EXPERIENCE
Assistant Grocery Manager (05/2008-Current) Wholefoods Market
Served as an excellent customer service representative for my department. Processed customer’s orders, answered questions, responded to concerns, and professionalism. Selected as first employee of the month.
Assures the quality and freshness of products and exceeding customers expectations.
Conducted meetings,hiring, payroll, scheduling, inventory
Informs store manager of employee issues or concerns, also provides input to the resolution of such issues or concerns
Assistant Store Manager (02/2006-05/2008) Fresh Market
Assisted company as Store Manager, assured quality in customer and company needs. Supervised twenty or more employees to achieve company’s needs.
Assures store personnel complete assigned responsibilities in a timely manner
Trains, develops and evaluates store personnel to retain a motivated and professional workforce
Assures store personnel complete assigned responsibilities in a timely manner
Inventory, payroll, scheduling and conduct meetings, hiring
Assistant Store Manager – Orlando, FL (08-1998-01/2006) Walmart Supercenter
Served as Assistant Store Manager as well as Furniture Department Manager. Responsible for department areas and employees, responding to all concerns and needs.
Verifies the billing and retail accuracy of products received into the store
Communicates job responsibilities and performance expectations to employees
Conduct meetings, hiring, training, budgeting, scheduling
Interfaced with buyers concerning pricing, availability, damage product, and
special orders
Prepared and sold an array of furniture to individuals and commercial accounts
U.S ARMY ENGINEER (02/1996-07/1998)
High School Curriculum JACKSONVILLE HIGH – Jacksonville, FL