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Customer Service Administrative Assistant

Location:
Cleveland, OH
Salary:
Negotiable
Posted:
October 30, 2014

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Resume:

Latasha Ponzie

**** ********* ***, *********, **** 44109

216-***-****

acgj41@r.postjobfree.com

Summary of Qualifications

Skilled at learning new concepts quickly

Work very well under pressure

Ability to communicate ideas clearly and effectively

Work very well in groups

Very reliable

Professional manner under any circumstances

Education

Bryant & Stratton College, Cleveland Ohio

Associate of Applied Science – Medical Administrative Assistant

Graduation December, 2014

Cuyahoga Community College, Cleveland Ohio

Certificate- HIPPA 2013

Certificate - Nursing Assistant2012

Certificate –First Aid and CPR

Related Coursework

• Intro to healthcare

• Anatomy & Physiology I

• Anatomy& Physiology II

• Medical Terminology

• Medical office systems\Electronic record

• Coding I

• Health care Reimbursement\Billing

Experience

Parma Care Nursing Facility Parma, Ohio July 2014-present

Housekeeper/Laundry

• Performed general cleaning in patient rooms

• Cleaned bathrooms and nursing hallways

• Cleaned dining rooms

• Make shore all linen carts were stocked

Latasha Ponzie

1300 Crestline Ave, Cleveland, Ohio 44109

216-***-****

acgj41@r.postjobfree.com

• Made shore all rooms had the necessary supplies needed in order for nursing staff to do their

job

• Made shore all linen was washed and folded along with table clothes and napkins

Priority Home Health Care Cleveland, Ohio January 2013 -December 2013

Home Health-Aide

• Assist patients with personal care needs such as, bathing, elimination needs, transferring,

Dressing / undressing, ambulation, changing linens, laundry, light housekeeping

• Other tasks that are essential to the patient’s health in accordance with the patient’s individualized

care plan

Hilton Inn Hotel B eachwood, Ohio April 2012 -August 2012

Housekeeper

• Performed general cleaning in hotel rooms

• Cleaned bathrooms, replaced any amenities, changed bed and bathroom linen providing

cleanliness stay for guests

City of Cleveland Recreation Center, Cleveland, O hio - June2010 – October 2010

Clerk

• Responded to phone inquiries in the order in which they were received

• Returned phone calls in a timely manner providing excellent customer service

• Greeted parents in a polite and professional manner which encouraged parents to return with their

children and participate in free lunch

Volunteer Experience

Cleveland Metropolitan School District, Cleveland, Ohio August 2009 – June 2010

Teacher Assistant

• Assisted classroom teacher with all classroom

• Maintained computers in classrooms and assisted students with hardware and software usage

• Trained and manage 10 students in creating flyers and achieved significant improvements in their

overall productivity

• Distributed test and homework assignments, and collected them when completed

Latasha Ponzie

1300 Crestline Ave, Cleveland, Ohio 44109

216-***-****

acgj41@r.postjobfree.com

• Enforced administration polices and rules governing students high level technology course work

• Distributed tests and homework materials such as textbooks, workbooks, paper and pencils to

students



Contact this candidate