Heather M. Dean

**** *. **** **. *********, WI **098

920-***-**** acgj0x@r.postjobfree.com

Objective

To secure a position with a stable and profitable organization, where I can be a member of a

team and utilize my business experience to the fullest.

Abilities

> 8+ years of customer service experience

> Excellent written and verbal communication skills, with an eye for detail

> Extremely productive in a high volume, high stress environment

> Self-starter with a "can do" attitude

Employment History

April 2012 – Present DPS, Watertown, WI

Temp to hire positions

Lake Country Foods on the jug and can lines

Fisher Barton in packaging

June 2012 – February 2014 Lifestyles Staffing, Watertown, WI

Temp to hire positions

Mastermold in wet sanding

Trek in boxing and carbon departments

September 2003 - September 2011 Hotel Rome, Wisconsin Dells, WI

Reservations Supervisor/Group Sales

Oversee the reservations and front desk department of a large resort

Reserved rooms for a block of 10 or more rooms

Reserved and set up the conference room for meetings, family reunions and other gatherings

Made sure there was customer satisfaction through professional interaction, problem solving and

follow through

Education

Tomah Baptist Academy, Tomah, WI

August 1998 - May 2002

o Graduated with honors

WWTC, LaCrosse, WI

August 2002-January 2003

o Majored in Printing and Publishing

o GPA 3.375

Personal References

Michael Fitzgerald 608-***-****

Heidi Miles 608-***-****

Larry Solles 608-***-****

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