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Customer Service Sales

Location:
San Francisco, CA
Posted:
October 28, 2014

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Resume:

Lindsay Spanik

*** ********* **** . ****** *****, ON . 905-***-****

acgizz@r.postjobfree.com

EXPERIENCE

General Manager, GoodLife Fitness, Oakville

**** - *******

. Leads team of highly motivated staff

. Drives sales at the club level

. Manages $1 million plus budget for the club

. Develops, trains, and coaches Assistant General Managers, Fitness

Advisors and all support staff

. Enforces best practices to ensure that members stay happy and thrilled

with services

. Completes administrative duties for club including but not limited to;

scheduling, health and safety audits and performance reviews

. Responsible for the daily operation of the fitness facility, ranging

from payroll, to hiring, to overall customer satisfaction, with a

focus on sales management

. Tracks and measures staff performance

. Infuses pride in organizational values and mission

Store Manager, Telus/Koodo, St. Catharines 2008 -

2012

. Inspired and coached team members to achieve their goals

. Recruited, developed and trained team members into leaders/successful

sales associates

. Ensured store always looked good, supported TELUS brand and met store

goals

. Drove sales and led by example

. Ensured clients always had an exceptional experience

. Completed administrative duties for store including but not limited

to; payroll, scheduling, coaching logs, inventory counts and

compliance audits

Youth Coordinator, Halton Regional Police, Oakville

2007 - 2008

. City surveying to recruit at risk youth to be part of a youth

committee

. Assisted in scheduling and facilitation of regular meetings with the

committee

. Provided guidance to youth committee members with the design and

implementation of strategies to address identified youth issues

. Prepared reports on committee meetings

. Organized city events for youth to be part of

. Measured effectiveness of youth program

SUMMARY OF SKILLS

. Ability to organize and prioritize a heavy work load

. Able to work in fast paced environment with great attention to detail

. Excellent communication and interpersonal skills

. Encouraging attitude towards others

. Strong sales and customer service focus

. Strong ability in conflict resolution

. Demonstrated ability to work in a team environment or as an individual

with minimal supervision

. Highly motivated and enthusiastic

. Proficient in Word, Power Point, and Excel

EDUCATION

Sheridan College, Brampton, Business Administration - Finance, Graduated -

3 year program

Sheridan College, Brampton, Police Foundations, Graduated with high honours

- 2 year program

Bishop Reding Catholic Secondary School, Milton, Graduated with honours and

awarded the Queen Elizabeth II - Aiming for the Top Scholarship



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