Jonathan E. Carr

**** ********* **. **** *****: 903-***-****

White Oak, TX 75604 Home Phone: 817-***-****

OBJECTIVE:

Achieve an upwardly mobile sales/management position that will maximize my

income potential, broaden my knowledge base and increase my value within an

aggressive business leader.

SKILLS SUMMARY:

Motivated self starter with strong computer skills and an excellent working

knowledge of all Microsoft Office applications. Excellent communication

skills both oral and written. Proven track record of successful sales

history.

WORK HISTORY:

Reeves Mortgage - Longview, T/X

Mortgage Loan Officer/Operations/Marketing Director - 08/2012 to Present

Mortgage Loan Originator - complete loan applications for perspective

clients, analyze their Credit/Debt to Income situation and pre-qualify or

deny the loan. If pre-qualified, work closely with client to gather

necessary documentation needed for underwriting completion and walk the

loan through underwriting all the way to closing the loan.

Marketing/Social Media - Develop, design and produce all marketing products

(i.e. brochures, business cards, web graphics, yard signs, mugs, calendars,

etc.) Maintain company website, Facebook page, Twitter, and LinkIn

accounts.

Computer/Phone Systems - maintain LAN and all associated desktops/laptops,

insuring all systems/software are updated regularly, protected properly and

maintained. Set up and maintained internet phone system and call tree

design insuring its optimal performance.

Conner Industries - Fort Worth, TX

Sales Account Executive - 01/2007 to 05/2012

Develop new customer accounts on a nationwide basis increasing market share

in the lumber market for Conner Industries by offering value added products

and services.

Design, test and implement new product packaging designs improving the

efficiency and cost of customer's material handling needs.

Maintain customer billing to insure on time bill payment.

Develop strategic sales account plans aimed at growing and retaining my

customer's business.

Position myself as an integral part of my customer's supply chain

management.

AT&T - Southwestern Bell Telephone Co., Dallas, TX

Sales Account Executive to Verizon Wireless - Wireless Wholesale Sales -

01/2001 to 01/2007

Develop and maintain strong relationships with customer contacts insuring

AT&T as the primary vendor of choice when purchasing procedures are

instigated.

Develop strategic account plans and sales proposals/presentations to grow

and retain customer business.

Coordinate with Product Management on innovative products to meet customer

needs.

Prepare forecasting and revenue analysis for account base.

Project managed complex network installation and modification projects to

ensure timely completion and customer satisfaction.

Perform network sales, design, and pricing for wholesale wireless carrier

accounts worth $50,000,000+ in annual billing.

AT&T - Southwestern Bell Telephone Co., Dallas, TX

Sales Specialist - Wireless Wholesale Sales - 06/2000 - 01/2001

Implemented sales strategies in support of a wireless sales account team.

Project managed a specific module of wireless carriers in conjunction with

the coordination of work groups internal to Southwestern Bell Telephone

within the five state Southwestern Bell Telephone region.

AT&T - Southwestern Bell Telephone Co., Fort Worth, TX

Manager - Local Operations Center (LOC) - 08/1997 to 06/2000

Primary management point of contact for all, complaints and questions

regarding customer orders.

Collected and analyzed data for three separate performance measures. This

data was reported on a daily basis to the officers of Southwestern Bell

Telephone, on a monthly basis to the Texas Public Utilities Commission,

Federal Communications Commission and to all customers requesting the data.

Approved payroll, vacation time and work schedules for 20 customer service

representatives directly responsible for the screening and scheduling of

all customer service cuts and restorations.

AT&T - Southwestern Bell Telephone Co., Fort Worth, TX

Manager - Local Service Center - 08/1997 - 10/1999

Primary management point of contact for all escalations, complaints and

questions concerning the receipt and completion of customer's service

orders.

Supervised and developed a team of twenty-two service representatives

responsible for successfully meeting a twenty-four hour order turn around

standard.

Processed over 60,000 orders on a monthly basis and maintained a twenty-

four hour turnaround success rate of 98.5%.

Served on four project teams that aided in the development of policies and

procedures for the Local Service Center environment.

1) Standards Development Team

2) Manual Order Mechanization Review Board

3) Force Study Committee

4) Process & Procedures Improvement & Implementation Team

Supervised and developed service representatives that processed

Residential, Simple Business and Complex Business telephone service orders.

EDUCATION:

BS Business Marketing - 1992

LeTourneau University

Longview, TX

SPECIALIZED TRAINING:

Commercial & Graphic Design - Stephen F. Austin State University,

Nacogdoches, TX

References available upon request.

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