Anthony Reinking

*** ******** *******, ********* ****, GA 30269

acgizi@r.postjobfree.com 404-***-****

Highly qualified Senior Application Support Engineer:

Technically sophisticated IT professional with advanced Windows, Linux, and AIX support of in house and 3rd party applications. Project lead for multi-tier redundant applications with proven expertise in capacity planning, use-case study, architecting, implementing, documenting, and support for team cross training.

* Strong experience with VMWare vSphere, Citrix XenServer, XenCenter, XenApp, and Microsoft Hyper-V, Microsoft technologies, Linux, as well as hardware. Tier 3 application support in Windows, Linux, and AIX.

* * 12 years experience with Active Directory using Windows 2000 / 2003, 2008, 2012 as well as Linux / Mac integration.

* 6 years experience with installation / configuration / maintenance of IIS 6/7 and Apache web servers.

* 8 years experience with .NET 2/4 configuration, coding, and troubleshooting.

* Over 12 years experience with Linux administration, application installation, updates, and troubleshooting.

* Over 10 years of experience in system maintenance and updates, hardware installation and configuration, performance monitoring, user support, system backup and recovery, virtualization, and many additional skills.

TECHNICAL:

Hardware: Dell PowerEdge servers, Dell PowerConnect switches, Dell EqualLogic San, Dell Optiplex workstations, Dell Latitude laptops, and many other Dell products. Cisco appliances, Cisco VOIP. Routers, Switches, Tape Backup hardware, Network UPS, LAN, WAN, Fiber.

Operating Systems: Windows 2012, 8.1, Linux, AIX, OSX, 2008, 2003, 7, Vista, XP, 98, 95, NT.

Network Systems: WAN/LAN Internet/Intranet.

Peripherals: CD-ROMs, zip drives, backup/storage systems, printers, and scanners, many others…

Applications: Microsoft Office, Microsoft Exchange, Photoshop, Web Publishing, many others…

Technology: Citrix XenDesktop, XenApp, XenClient, Receiver, Microsoft Hyper-V, VMWare, Symantec BackupExec, Symantec Endpoint Security, Symantec Ghost, Microsoft WSUS, Silverpeak, Opnet, Informatica, Kronos, Remedy.

Keywords: DNS, DHCP, Active Directory (AD), virtualization, scripting, backup, replication, VPN, firewall, IPS, IDS, Wi-Fi, security, SAN, NAS, DAS, cloud.

Datacenter / Cloud: XenServer

PROFESSIONAL EXPERIENCE

Rollins, Inc. – Atlanta, GA

02/12 –Present

Senior Application / Windows Engineer

Engineering, support and expertise for the following applications: SharePoint, Kronos, CAS, SuperScheduler, EDS, PowerTrak, Informatica, Webmethods, Team Foundation Server, VMware and Xen infrastructure, and Remedy. Server engineer. Windows, Linux, and AIX technical resource.

* Installation / configuration / troubleshooting and maintenance of IIS 6/7 and Apache web servers.

* Primary Lead for application capacity planning, architecting, implementing, documenting, training, and support.

* .NET 2/4 configuration, coding, and troubleshooting.

* Active Directory using Windows 2000 / 2003, 2008, 2012 as well as Linux / Mac.

* Primary Linux administrator and engineer for all enterprise applications.

* Primary Windows administrator and engineer for all enterprise applications.

* Primary lead for 7 of our top 10 applications.

* Successfully implemented Kronos environment for payroll / time management.

* Successfully implemented WebMethods environment in Windows and AIX.

* Successfully upgraded VMWare infrastructure to version 5.5

* Responsible for Tier 3 support of production environments.

* VMware / VDI primary administrator.

* Responsible for all documentation and cross training for applications.

Velocity Technology Partners – Atlanta, GA

11/11 – 01/12

Network Administrator

* Implemented and maintains all VMware servers / workstation at corporate and COLO.

* Responsible for all corporate IT hardware / software administration.

* Support of Windows Server with Active Directory and for all corporate IT hardware and software administration.

* Responsible for purchasing, implementing, and maintaining of SSL certificates from various online providers

* Support of ‘field’ customers and corporate customers.

* First responder for outages of all hardware, software, LAN, WAN, support desk.

* Responsible for firewalls and security of networks.

* Created SOPs for M.A.C. as well as inventory control.

* Responsible for remote onsite implementations for hardware and software.

* Setup and support of corporate workstation / laptops as well as training to new employees.

IST – Atlanta, GA

0 5/09 – 11/11

Citrix Engineer

* Complete implementation of Citrix Virtualization environment – Hardware installation configuration as well as, installation / advanced configuration / administration of XenServer on pooled server infrastructure,

* Design / implementation of Citrix XenDesktop / XenApp environment.

* Implemented and maintains all VMware servers / workstation at corporate and COLO.

* Responsible for all corporate IT hardware / software administration.

* Support of 800 'field' customers and 35 corporate customers in our call center.

* First responder for outages of all hardware, software, LAN, WAN, support desk.

* Responsible for outages at COLO.

* Created SOPs for M.A.C. as well as inventory control

* Responsible for remote onsite implementations for hardware and software.

* Setup / support of corporate workstation / laptops as well as training to new employees.

* Responsible for server / workstation backup regime.

Delta – Atlanta, GA

02/09 – 05/09

Field Engineer

* Responsible for all IT infrastructures at Hartsfield/ Jackson airport.

* Helpdesk / call center responder. Remote support as well as to a location.

* Replaced departure / arrival displays throughout airport.

* Installed new ticket scanning kiosks.

* Installed new ticket kiosks in main terminal.

Genuine Parts – Norcross, GA

07/08 – 12/08

PC Support Administrator

* Implemented new scripts for workstation support.

* Imaged various desktop & laptop hardware.

* Managed Remedy software support queue.

* Corporate helpdesk and remote support.

ITT Aerospace – Fort Wayne, Indiana

04/08 – 07/08

Support Engineer

* Worked with on various IT projects.

* Moved 1200 users to new domain.

* Remotely supported 3500 users using Remedy software.

* Managed help desk queue using Remedy software.

* Hardware / Software, Break / Fix support for users.

* Blackberry support.

Verizon – Fort Wayne, Indiana

06/07 – 04/08

Field Technician

* Field technician for FIOS (TV / Phone / Internet).

* Installed / replaced cables runs for home or businesses.

* Installed / replaced cable boxes, cable cards, routers / modems.

* Tested signal levels on the cables and verified signal quality for TV, phone, and Internet.

Computer Consulting Group – Fort Wayne, Indiana

04/01 – 12/08

Technical Engineer

* Consultation, purchasing, installation, maintenance of IT infrastructure.

* Installation, maintenance, troubleshooting, and administration of Microsoft SBS 2003, Microsoft Windows XP Professional, Microsoft Office 2003, Exchange Server 2003, SQL Server 2003, Linux, Remote Desktop, ActiveSync, various Adobe products, CAD, Symantec Antivirus, and various other software packages.

* Installation, maintenance, troubleshooting, and repair of workstation, telephones, printers, Routers, switches, VOIP devices, PDA devices, and peripherals.

* Activesync / PDA support

* 24/7 telephone support.

Education

Indiana University

Studies in Computer Science

Certifications

CompTIA A+

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