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Customer Service Accounting

Location:
Carnegie, PA
Posted:
October 28, 2014

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Resume:

Gary L. Samosky

*** ******* ***.

Apt. *A

Carnegie, PA 15106

724-***-****

acgir8@r.postjobfree.com

Objective

To obtain a position in the accounting and client services profession where my motivation, problem

solving skills, and knowledge will create a positive environment for an organization

Education

Bachelors of Science: Business Administration - Accounting

South University: December 2014

Associates in Applied Science: Accounting

Cambria-Rowe Business College: June 1994

Relevant Coursework

Federal Taxation

Internal Auditing and Assurance

Cost Accounting

Intermediate Cost Management

Corporate Finance

Accounting Information Systems

Relevant Experience

Member Services Representative, Aetna Healthcare 01/12-Present

• Client account withhold inquiries, answer inbound calls from providers regarding insurance

claims, benefits & plan inquires for over 40 client employer groups

• Mentor and assist in new hire training to ensure excellent customer services for clients

• Solve complex questions and concerns in an efficient and effective manner

Member Services Representative, Dial-America Marketing 01/10-01/12

• Responded to Care Improvement Plus plan patients claims, benefits & eligibility

• Nominated for Star Agent by managers for continued success & customer service

• Ensure clients questions are answered & information was communicated accurately

Interviewer, TNS International Research 01/05-01/09

• Conducted quality telephone conversations for marketing research

• Communicated with consumers and business professionals about marketing tools

• Supervised performance reports during live monitoring sessions

Relocation Accounting Specialist, Howard Hanna Real Estate 01/99-01/02

• Managed accounting for relocation companies & corporate clients

• Processed invoices for payments and expense payments

• Conducted semi-monthly invoicing for relocation companies

• Recorded receivable and transfers to general ledger

• Invoiced relocation companies & corporate clients



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