Mahaboob Basha Kagaj

**** ***** ** *** ***** Village IL 60007

Cell: 847-***-****

E-mail: acgiof@r.postjobfree.com,

OBJECTIVE

A challenging position as a mid-managerial position in QA Development /

Support projects with a reputed organization in the Airlines /

Entertainment / Enterprise / Medical/e-Commerce segments by utilizing my

technical knowledge, work experience and problem solving capabilities in

achieving company goals.

SUMMARY

. More than 10 years of experience as Test Manager/Lead in Software

Quality Assurance with CSC - Computer Sciences Corporation of

experience in People Management hiring and promoting talent, coaching,

training, mentoring, and providing constructive feedback and

performance appraisals.

. Timely planning, preparation, specification, execution and completion

of activities to support quality delivery to time and budget

. Extensive experience in preparing and maintaining test documentation

(test designs, test strategies, master test plans, test execution

plans, test cases, test reports, traceability documents), for System

Integration, Regression, Rollback, UAT / BETA, Production

Implementation Verification and Scrums.

. Experience in managing teams working on multiple projects, which

included a mix of Offshore-Onsite model from both Onsite and Offshore

locations.

. Experience working with Agile and Waterfall SDLC methodologies.

. Expertise in Administering HPQC 9.0, 9.2, ALM 11.00, TFS, MTM (Visual

Studio 2010 and 2012), Jira, TestTrackPro, Oracle management,

BugZilla, ClearQuest and much more

. Expertise in Perforce, SharePoint, FieldGlass etc.

. Involved in Web Services testing using SOAP UI V4.6.4 and Fiddler Web

Debugger V2.4.9.2

. Involved in Automation testing using QTP.

. Preparing Monthly and Quarterly summary reports of the program's

status, resource utilization and accomplishments and Project Closure

Reports

. Report testing results including pass fail status, total test

execution time, track new defects in the defect tracking system,

Defect Triage meetings and execute defect-specific retests

. Established testing services for Mainframe Shares+ applications, Data

Migration applications like Dynamic Air, Aero (NextGen Gate Agent

application), Over Sale Manager, Special Service Forms, Electronic

Accounting and grown them into sustainable tracks.

. Provided more enhancements during testing and worked as SME Subject

Matter Expert.

. Reduced training budget by 70% during transition to a new team members

by using pre-recorded training material (WebEx)

. Involved in Mobile App Testing for United Airlines .com site using

PERFECTO.

. Guided the Disney team to achieve highest Customer Satisfaction Index

rating of 4 for 3 successive quarters

. Established test strategy for United and Continental IT Integration

(United Legacy Platform Migration), established test practices for

various Dress Rehearsals and New United Day 1

. Ensures adherence to IT best practices, while delivering outstanding

customer service and satisfaction

. Driving the Integration program right from Definition phase until Go

Live phase making sure the Qualitative Delivery.

. Methodical and diligent in taking the final decisions in approval of

resource planning for program implementation

. Received Star Performer Award consecutively 5 times.

. Very good knowledge of Microprocessors and Microcontrollers

Career Summary

June 2004 - Present CSC (Computer

Science Corporation)

Mahaboob Basha Kagaj is currently employed (Full Time) for CSC Company as

Advisor Project Management, providing expertise in Software Test Process

and Software Testing.

Mahaboob Basha Kagaj had worked in the following CSC projects:

Project 1 - United Airlines Nov 2009 - Present

Team Size 12 (eCommerce, Loyalty and Merchandizing Applications)

Role Test Lead

Test Management Tools Quality Center 9.2, ALM 11.00, SharePoint, TFS/TM

(Visual Studio 2010/2012)

Operating System Windows 7

Environment .net, Oracle 9i, HTML, Aero REST Web Services, Merchandizing

SOAP Services, Java Script, JQuery, C#, Mobile, Mobile 5,

CSS - Cascaded Style Sheets

Responsibilities:

. Attend Daily Scrum meetings, Perform test execution on latest Builds,

Post defects in TFS, testing on Awesomium Wrapper Container, replicate

Production/Field issues on Stage environments etc

. Established test strategy for United and Continental IT Integration,

established test practices for various Dress Rehearsals and New United

Day 1

. During my tenure in United Airlines, won the confidence of top

management by handling multimillion revenue projects like Dynamic Air,

Next Gen UI Gate, CheckIn and Lobby etc. apart from medium size

projects; currently handling one of the long term project called AERO,

the Gate, CheckIn and Lobby Agent Contact Center applications.

. Aero - NextGen UI application implemented Agile methodologies due to

its Continuous Integration with multiple applications, Business change

requests and continuous delivery.

. Tracking deliverables on timelines.

. Created and executed automation scripts for Aero Departure Management,

JumpSeat and Oversale Manager.

. Requirements walkthrough, Reviews, Testing, Add items in Defect tools,

Defect Triage Meetings, Production calls, Closure Reports.

. Performing activities like Daily reports, Test case Authoring/Reviews,

Traceability Matrix, Requirement gap analysis, Test Execution, Defect

Reporting, Defect Triage, Defect validations, Adhoc, Regression, Web

Services, SIT, UAT, Production Cut overs, Production Support, Scrum

meetings, Browser Compatibility testing etc.

. Analyzing the schema and Service definition Documents provided for

each web service

. Developing/Identifying Test cases for web services based on service

functionality and mandatory/optional parameters and execute the

services in Fiddler or SoapUI.

. Expertise in Administering QC, ALM, TFS, MTM (Visual Studio 2010 and

2012), Jira, TestTrackPro, Oracle management, BugZilla, ClearQuest and

much more

. Creating test data for testing needs.

. Tested .com on iPhone, Android, Windows8 and Blackberry apps along

with United.com for customer to provide Flight booking, Check-in and

seat maps, Mobile boarding documents and airport maps, Flight status

and reminders, Frequent flyer account access (Mileage Plus),

Subscriptions and Upgrades .

. Tested United Airlines provides Wi-Fi services to customers during

journey in aircraft. The wifi services will be dependent on several

technical factors. Hence the bandwidth will be fluctuating

continuously. So test whether these fluctuations are in permissible

levels, a collection of scripts were developed and wrapped in a single

application. This application includes the tests like pinging a

specific address for specific time period, loading several URLs

continuously and performing upload and download operations of

different sizes of files.

. United Airline iPhone app supporting inflight streaming to the

customers. This DRM streaming provides Movies, TV shows and Kids

movies with minimal cost to the customer during journey.

. Direct interactions with Business, UAT users, Agents, Dev, Scrum

masters and offshore teams.

. Driving the Integration program right from Definition phase until Go

Live phase making sure the Qualitative Delivery

. Preparing Monthly and an annual summary reports of the program's

status, resource utilization and accomplishments

. Introduced various tools to reduce the efforts in Business Process and

Interfaces testing

. Established testing services for Shares+ applications, Data Migration

applications like ezCare, Over Sale Manager, Special Service Forms,

Electronic Accounting and grown them into sustainable tracks. Team

size increased from 6 to 20 within one year.

Project 2 - Aviva - Norwich, UK Jun 2009 - Oct 2009

Responsibilities:

. Preparing Project Test Strategy and Review Logs.

. Reviewing client deliverables

. Interacting with the client on business decisions/issues

. Guiding the offshore team for issues and queries in the project.

. Documenting existing processes in the system

. Interact with senior management on Client Side developments

. Assigning work units to offshore team members

. Involved in SIT and UAT

. Tracking deliverables on timelines

. Bug reporting and Defect verification.

Project 3 - PACE (Program for Advanced Customer Empowerment) Dec 2008 - May

2009

Responsibilities:

. Primary focal point of contact for development and testing team.

. Involved in Pre-connectivity testing, System Integration testing and

System Acceptance testing phases.

. The issues/exceptions found during above phases were addressed by

coordinating with development and testing team.

. Test case reviews and walk through

. Review of the defects posted by the team

. Reviewer of all deliverables that are delivered to the client.

. Involved in Defect calls, sync up calls and team meetings.

Project 4 - Walt Disney - Magic in Motion, Orlando FL USA Nov 2007 -

Oct 2008

Responsibilities:

. Prepare Test Plan addressing the test needs of the project and devise

a suitable test strategy.

. KT sessions on the application to the team to make them understand all

the features and functionalities.

. Interact directly with Client, Attended daily Scrum meetings, Defect

Call, Release meetings.

. Analyse system requirement specifications

. Actively handle the team, assign task, review task, report to client

and maintain process documents and WBS.

. Actively Involve in reviewing and executing the QTP scripts

. Perform defect Reviews and Defect Reporting using Quality Center QC

9.0

. Perform Issue clarifications posted by the offshore team.

. Effort estimation for each phase, Scheduling, Planning

. Test case reviews and walk through

. Perform test execution Cycle wise, SIT and UAT

. Review of all deliverables that are delivered to the client.

. Make sure no slippages in the schedule and deliverables delivered are

of High Quality

. Test Summary reports on daily basis

. Daily and Weekly status reports

. FDR (Formal Delivery Report) level 1 presentation.(CMM level 5

standards)

. Quality Assessment Report and Closure report at the end of the

project.

Project 5 - Tata Interactive Systems Aug 2007 - Nov

2007

Responsibilities:

. Review of Test Case documents written for the functional areas in the

application

. Business requirements gathering, project planning, executing the

planned work and report the work done with explicit clarity and high

degree of details.

. Setting up the test environment, human resources, hardware resources,

training and initializing the activities for the assignment

. Coordinate with the team resolving issues and clarifications about the

product

. Setting up the project build in various test environments involving

MAC and Windows Operating Systems

. Communicate the project status to all the stake holders with clarity

and high degree of details in Status Reports, Conference Calls.

. Ad-hoc testing and test case execution.

. Bug reporting and defect verification.

Project 6 - HP-Velodrome Jul 2007 - Aug 2007

Responsibilities:

. Estimations for effort, Scheduling, Planning

. Understand the functional and Non-functional requirements and devise a

suitable test strategy

. Identify and raise issues.

. Prepare Test Plan addressing the test needs of the project.

. Test case reviews and walk through

. Perform test execution and Post defects in QC 9.0

. Review of the defects posted by the team

. Review of all deliverables that are delivered to the client.

. Daily and Weekly status reports

. FDR (Formal Delivery Report) level 1 presentation.(CMM level 5

standards)

. Daily and Weekly status calls with Client and Onsite coordinator

. Team Management - making the team comfortable with the requirements,

functionality of the application, Quality in test case authoring and

execution, Quality in bug finding and posting and Monitoring

Project 7 - RosettaStone Jan 2006 - Jul

2007

Responsibilities:

. Prepare test cases.

. Test case reviews and walk through

. Perform exploratory testing on multiple native operating systems

. Attend client calls and update the current status

. Execute test cases.

. Bug reporting and Defect verification.

Project 8 - Vertexinc, Berwyn, PA Oct 2006 - Jan 2007

Responsibilities:

. Interact with test analysts and managers

. Prepare automated scenarios for Regression testing.

. Prepare Iterations and Parameters based on scenarios for automation

scripts.

. Bug reporting and Defect verification in QC.

. Perform automated Regression testing and Platform testing.

. Perform Patch installation using JAR files.

. Worked on Quality Center and executed test scripts on QTP.

. Author test cases for the service requests.

. Prepare the documentation for patch installation, platform testing and

regression testing in quality center.

Project 9 - Stryker - OfficePACS and OrthoPAD May 2006 - Sep

2006

Responsibilities:

. Prepare test case Index and detailed test cases

. Functional testing to verify the conformance with the client

requirements

. Understand medical domain and attend trainings

. Ad-hoc testing and test case execution

. Bug reporting and defect verification.

. Prepare test requirement traceability matrix to map the test cases to

the requirements.

. Prepare Daily Status Reports and Weekly Status Reports.

. Prepare Project Data Collection Documents.

. Review of Test Case Index documents written for the functional areas

in the application

Project 10 - Rain Bird IQ central control system Mar 2006 - Apr

2006

Responsibilities:

. Prepare Test Case Index, Test Cases for Installation and Un-

Installation.

. Review of test cases in every phase of testing of this project.

. Execute the test cases.

. Perform installation, un-installation testing and Regression testing.

. Perform content testing of Help system of Rain Bird IQ.

Project 11 - OpsPlanner Dec 2005 - Feb

2006

Responsibilities:

. Prepare Test Case Index documents.

. Functional testing to verify the conformance with the client

requirements.

. Execute of all test cycles test cases and regression cycle.

. Ad-hoc testing.

. GUI testing

. Bug reporting and defect verification.

. Prepare Traceability matrix to map the test cases to the requirements.

. Prepare Daily Status Reports and Weekly Status Reports.

. Prepare Project Data Collection Documents.

. Review of Test Case Index documents.

. Author and review functional and UI Test Cases

Project 12 - Crocodile Clips Jul 2004 - Nov 2005

Responsibilities:

. Perform testing on all versions of Microsoft windows and MAC operating

systems.

. Maintain test data in Perforce (Configuration management tool).

. Author of the test cases.

. Prepare test requirement traceability matrix.

. Functional testing to verify the conformance with the requirements.

. Execute the test cases and extracting a regression set, which is to be

used in next regression cycle.

. Compatibility testing of the domain on various platforms to ensure the

same functionality across all the operating systems.

. Performance Testing - Clock Testing on Daily Builds to verify the

behaviour of the application.

. Bug reporting in TestTrackPro tool, Defect verification

. Prepare End of Cycle reports based on the areas tested.

. Creation of product models.

. Export flowchart program in to the real time microcontroller using

boards like 'Revolution programmer', PIC lab-Mad lab, and PIC AXE and

Stamp programmers.

. Export electronic circuits on to real-PCB net list and Help testing.

Education/Training Bachelor of engineering in Electronics & Communication

Engineering - 1st Class.

Diploma in Electronics & Communication Engineering -

1st Class.

. Permanent Resident of USA (Green Card) and Authorized to work for any

employer in the United States.

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