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Customer Service Pvt Ltd

Location:
Kenmore, WA
Posted:
October 27, 2014

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Resume:

Resume

NAME : SURESH T GAJAPATHY

PRESENT ADDRESS : *****, ** ***** ****

REDMOND

WA-98053

Phone-425-***-****

DATE OF BIRTH : 31ST JULY

ACADEMIC QUALIFICATION : Bachelor of Commerce. B.COM

PROFESSIONAL QUALIFICATION

1. Graduate Diploma in Materials Management from Indian Institute of

Materials

Management.

2. Post Graduate Diploma in Materials Management from Indian Institute of

Materials Management

3. Completed Rule 9 Exams in Imports and Exports Customs Acts, Laws and

Regulations conducted by Indian Customs and Central Excise Board

PROFESSIONAL MEMBERSHIP

1. Life member in Indian Institute of Materials Management.

2. Founder and Life member in Asia Specialized Logistics-India

WORK EXPERIENCE : Total experience of 36 years

LAST POSITION HELD : DEPUTY GENERAL MANAGER

OPERATIONS

COMPUTER KNOWLEDGE

. Exposed to MAXCIM international package designed by USA. Trained

people to work on MAXCIM

. Exposed to Windows

. Co-ordinated for development and upgradation of Inventory package in

digital equipments India Limited(Customised).

. Designed and developed customised package for Import activities at

Sudarshan Cargo Private Limted.

CAREER DETAILS

SUDARSHAN CARGO PVT LTD

From: 02.08.1999 to 15.02.2013 ( Fourteen years )

LAST JOB RESPONSIBILITIES

REPORTING STRUCTURE

Directly reporting to Managing Director and Director Operations

CUSTOMER SERVICES/OPERATIONS/SALES & MARKETING/CREDIT CONTROL

Liasoning and Public Relation with Customs Authorities

MAJOR CLIENTS SERVED

M/s. HEWLETT PACKARD INDIA PVT LTD

(Achieved 98 percent TAT, approximately 1000 Air shipment per

month

Supported by email appreciation from the client)

M/s. MOTOROLA INDIA PVT LTD

M/s. MOTOROLA MOBILIY PVT LTD

M/s. NOKIA SIEMENS INDIA PVT LTD

M/s. 3M INDIA PVT LTD

M/s. AKZO NOBEL INDIA LIMITED

M/s. HINDUSTAN MARBLES AND GRANITES

M/s. SASKEN COMMUNICATION LIMITED

1. Incharge of Customs Clearance for both Air and Sea Shipments

2. Incharge of Customer Services ( retention of existing Clients meeting

their

Needs and requirements)

3. Incharge of Sales and Marketing

4. Incharge of Contract Renewal for Services charges

5. Incharge of 100 percent Export Oriented Companies (EOU)

6. Incharge of Credit Control and Timely collection of payments

7. Incharge of Customs Bonded Warehouse

8. Set up an Exclusive Customs Bonded Warehouse for M/s.Akzo Nobel India

Limited (World leading paint manufacturing Company)

9. Initial set up of 10,000 Sq.Feet of Private Warehouse for UPS

Logistics

10. Five Senior Managers were reporting with a Team of Sixty Employees.

II . From March 1990 to 1998 worked in DIGITAL EQUIPMENT INDIA LTD

(Subsidiary of Digital Equipment Corporation USA) later merged

as COMPAQ

and at present named as M/s.Hewlett Packard India Pvt. Ltd.,

as Asst.Manager-

LOGISTICS in Customer Service Logistics.

Jobs performed, Corporate Stock Room In charge, Maintaining an

Inventory

Approximately for Rs.15 Crores, areas covered are Materials

Planning, Reorder

Levels, conducting Physical Inventory and Stock verification.

In charge of all Nine Branches and coordinator for all business

shipments and their Inventory, which accounted approximately to

turnover of 100 Crores.

In charge of recycling of defective spares, coordinating with

shipping agents,

Transporters and monitoring of critical high value items.

In charge of maintaining computer accounting & releasing of reports

such as:

1. Physical Inventory report

2. Loan outstanding report

3. Sales stock transfer & consumption report

4. Ageing analysis report

5. In charge of High value modules/re-export of defective modules

to

Headquarters at Netherlands

6. Posses inter personal/intra personal skills, built up good

rapport with agents,

Such as Transporters, Clearing and Forwarders for smooth

functioning.

III. From December 1986 to March 1990 Worked for AERONAUTICAL

DEVELOPMENT AGENCY (Government of India Ministry of Defense)

Worked as Office Superintendent in Purchase and Stores

department, comprising

Of floating enquiries, receipt of quotations, preparing

comparative statements,

Placing orders and also includes planning, procuring and

storing.

IV. From April 1977 to December 1986 Worked for INTERNATIONAL

INSTRUMENTS LTD., in Internal Audit.

Worked as Grade 5 Executive in Management Service Department in areas

Such as audit of bills, expenses, capital items, conversion orders and

labor contracts, review of internal controls, audit of imports and

special audit.

SIGNATURE:



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