JG Coleman Ramirez

**** ******* ****** *

Indianapolis, IN 46222

317-***-****

acgin2@r.postjobfree.com

Experience:

****-**** – Indiana National Bank, Indianapolis

Secretary to Vice President of Data Processing

Duties:

Clerical assistant to employees under the Vice President’s supervision.

Scheduled/transcribed /distributed departmental minutes.

Accomplishments:

- Singlehanded coordinated relocation of IT department to temporary office space

following office fire.

- Received promotion to Collections Department as a Senior Collector.

1984-1995 - National Bank of Detroit, Indianapolis

Senior Collections Representative/Installment Loans:

Duties:

Oversaw repayment of loans in a timely manner while maintaining good customer

relations. Trained new hires.

Accomplishments:

- First female field representative in department history;

- Developed/Wrote policies and procedure manual;

- Reviewed customer complaints to ensure adherence to procedures;

- Liaison to Legal and Compliance Departments;

- Represented department in all court appearances;

2007-2011 - Indianapolis Public Schools

Substitute Teacher

Duties:

Ensured continuity of learning experience by maintaining classroom control while

following appropriate lesson plans. Effectively explain subject matters.

Education: IUPUI, B.S. (Criminal Justice) 2007

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