michele ruter

**** ****** ****, **********, **** 45239 acgimd@r.postjobfree.com 513-***-****

OBJECTIVE I would like to be part of an organization where I could use and enhance my knowledge and

talent for the development of both the organization and myself.

SKILLS & Data Entry & Typing 103 wpm, filing, Microsoft Office, Adobe, Customer Service Skills,

ABILITIES Medical Assistant, Phlebotomist, Teamwork, Communication, Flexibility, Patience, Time

Management, Motivation, Positive Attitude, Dependable

EXPERIENCE CONVERGYS

March 2014 to Present

TIME WARNER CABLE- CUSTOMER SERVICE

SEPT 13, 2010 TO MARCH 2014

Inbound call center for billing and technical questions and issues. Training lead for new hires

US INK

November 1992 to July 2010

EDUCATION SOUTHWESTERN BUSINESS COLLEGE

CERTIFICATION

Graduated Summa Cum Laude

COMMUNICATION Top Performer of the year award 2011, 2012 and 2013. Top Sales Performer 2013

LEADERSHIP Lead HHA training specialist, Lead training specialist TWC.

REFERENCES ANGELA EBERHARD, OWNER/SUPERVISOR

Tender Care Home Health

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