CINDY MCGILL

**** ******** ****, *********, ** **922 865-***-**** acgikr@r.postjobfree.com

SUMMARY:

CHARISMATIC SALES PROFESSIONAL. OUTSIDE SALES REPRESENTATIVE WITH PROVEN TRACK

RECORD OF TWENTY (20+) YEARS EXPERIENCE. INDEPENDENT WORKER WITH HIGH ENERGY AND

EXCELLENT COMMUNICATION SKILLS. EXCELLENT MARKET INSIGHT. SUCCESSFUL AT TAKING

BUSINESS VENTURES FROM CONCEPT TO MARKET ACCEPTANCE

QUALIFICATIONS:

EXCELLENT SALES TECHNIQUES TOP RANKED SALES EXECUTIVE

NATIONAL ACCOUNT EXPERIENCE EXECELLENT COMMUICATOR

LEGAL IMPLICATIONS KNOWLEDGE FINANCIAL ANALYSIS

CONTRACT REVIEW COLD CALL/ B2B SALES

ADEPT MULTI-TASKER ANALYTICAL PROBLEM SOLVER

CONSULTATIVE SALES PROMOTION IMPLEMENTATIONS

MARKET KNOWLEDGE UNSURPASSED CUSTOMER SERVICE

KNOWLEDGE OF UNDERWRITING TITLE SERACH/ APPRAISALS/MARKET ANALYSIS

KNOWLEDGE COMPUTER NETWORKING WEBSITE DEVELOPMENT, COMMUNITY DEVELOPMENT

INTERNET NETWORKING/ CANVASSING. KNOWLEDGE OF EXCEL, OUTLOOK, WORD PROGRAMS

EDUCATION:

BA BUSINESS ADMINISTRATION, UNIVERSITY OF HOUSTON - MINOR IN FINANCE.

CURRENTLY ENROLLED IN MBA PROGRAM WITH STRAYDER UNIVERSITY.

LICENSED REAL ESTATE BROKER- LICENSED LIFE HEALTH, PROPERTY AND CAUSALITY

INSURANCE PRODUCER, MULTI-PRODUCT KNOWLEDGE OF STANDARD- NON STANDARD

INSURANCE PRACTICES. WORKING KNOWLEDGE OF UNDERWRITING. ONGOING

CONTINUING EDUCATION REAL ESTATE, INSURANCE PER STATE REGULATIONS.

KNOWLEDGE OF HUD REGULATIONS AND FAIR HOUSING GUIDELINES. STATE REQUIRED

ETHICS EDUCATION. BONDED TN STATE NOTARY

EXPERIENCE:

CL BUTCHER INSURANCE KNOXVILLE, TN

INSURANCE SALES, CSR MAY 2013- PRESENT

RESPONSIBILITIES:

SALES- PROPERTY AND CAUSALITY INSURANCE 36 NATIONAL COMPANIES, DEVELOPMENT

OF NEW CUSTOMERS THROUGH COLD CALL LEADS, AND INTERNET RESEARCH. CUSTOMER

SERVICE FOR EXISTING CLIENTS, STRONG PHONE, COMMUNICATION SKILLS.

NETWORKING THROUGH INTERNET, AND COMMUNITY EVENTS. FILING AND ACCESSING

CLAIMS. EXPLAINING POLICIES AND COVERAGE OPTIONS TO FIT CLIENT NEEDS.

MARKETING- AND DEVELOPMENT OF CLIENT BASE-

ANSWER FINANCIAL OAK RIDGE, TN

INSURANCE SALES, CSR FEB. 2012- MAY 2013

RESPONSIBILITIES:

SALES- PROPERTY AND CAUSALITY INSURANCE BROKER MULTI STATES - REPRESENTING 20

A/A+ RATER INSURERS- CALL CENTER ENVIRONMENT - MARKETING- AND DEVELOPMENT

OF CLIENT BASE- FOLLOW-UP AND DEVELOPMENT OF BOOK OF BUSINESS- CUSTOMER

SERVICE AND FOLLOW UP OF EXISTING CLIENT BASE.

CATHOLIC CHARITIES: KNOXVILLE, TN

CASE COORDINATOR: MAY 2009-JAN 2012

RESPONSIBILITIES:

DEVELOPMENT OF SOCIAL PROGRAMS FOR ELDERLY DISABLED. PUBLIC RELATIONS,

MARKETING OF ONGOING STATE, AND LOCAL PROGRAMS. DIRECT CONTACT WITH CLIENTS,

AND COMMUNITY LEADERS. ADVOCATE. EXTENSIVE NETWORKING, AND RESEARCH,

COMPLIANCE OF NON-PROFIT, AND GOVERNMENT REGULATIONS. ONE ON ONE CASE

DEVELOPMENT,

EXPERIENCE:

KNOXVILLE, TN

LAWLER-WOOD PROPERTIES, LLC

SERVICE COORDINATOR JAN 2005-MAY 2009

RESPONSIBILITIES:

COORDINATED SUPPORTIVE SERVICES FOR ELDERLY/DISABLED WITHIN ESTABLISHED

GOVERNMENTAL REGULATIONS AND GUIDELINES BOTH STATE AND FEDERAL.

ASSESSMENT OF ELDERLY /DISABLED/MR FOR ADL’S .

ARRANGED AND CONDUCTED EDUCATIONAL PROGRAMS.

SERVICE MANAGEMENT TO INCLUDE INTAKE REFERRALS OF RESIDENTS TO LOCAL HEALTH CARE

PROVIDERS/IN-HOME NURSING/PHYSICAL AND OCCUPATIONAL THERAPY, AND MENTAL HEALTH

PROVIDERS.

ACHIEVEMENTS

PROFICIENT KNOWLEDGE OF MEDICARE/TENNCARE/MEDICAID/SOCIAL SECURITY/HMO’S, AND

SUPPLEMENTAL INSURANCE.

CONNECTED RESIDENTS WITH ENTITLEMENT PROGRAMS DHS/APS/ PROGRAMS TO INCLUDE FOOD

STAMPS, PHONE CREDITS, APS, CFS, AND RESEARCHING ALL STATE AND FEDERAL PROGRAMS.

ACCOMPLISHMENTS:

RECEIVED OUTSTANDING ADVOCATE AWARD FROM NATIONAL CHURCH RESIDENTS 2006

AASC OUTSTANDING EDUCATIONAL SERVICES 2007

APPOINTED ADVOCACY INSTRUCTOR FOR AASC TO EDUCATE SERVICE COORDINATORS PROTOCOL

FOR CONTACTING STATE AND FEDERAL ELECTED OFFICIALS. WASHINGTON, DC

LOBBIED ELECTED OFFICIALS TO INCREASE FUNDING FOR FEDERAL PROGRAMS FOR ELDERLY.

ACHIEVED A 50% IMPROVEMENT IN RESIDENT RETENTION OVER A 4 YEAR PERIOD OF TIME.

IMPROVING QUALITY OF LIFE FOR RESIDENTS AND BUSINESS STABILITY FOR ORGANIZATION.

HEATH SHULER REALTY KNOXVILLE, TN

REAL ESTATE SALES PROFESSIONAL MAY 1990-JAN 2005

RESPONSIBILITIES:

MARKETED COMMERCIAL AND RESIDENTIAL REAL ESTATE PROPERTIES

DEVELOPED RELATIONSHIPS WITHIN COMMUNITY.

CULTIVATED SPECIALIZED NICHE MARKETING FOR FIRST TIME HOME BUYERS, ELDERLY, AND

HANDICAPPED CLIENTELE.

WORKED CLOSELY WITH LENDERS, TITLE COMPANIES, PROPERTY INSPECTORS, AND OTHER

PROFESSIONALS. ASSISTED BUYERS, SELLERS, AND LENDERS WITH CONTRACT NEGOTIATIONS.

KNOWLEDGE OF CONTRACT LAWS IN TN AND COOPERATING STATES.

ACCOMPLISHMENTS:

MILLION DOLLAR PRODUCER AWARD OVER 10 YEARS-WHO’SWHO AMERICAN COLLEGE STUDENTS

REFERENCES UPON REQUEST: SALARY REQUIREMENTS OPEN;

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