MARK A. CROYLE

*** **** ****** *****

Bowling Green, Ohio 43402

419-***-****

acgihj@r.postjobfree.com

ENGINEERING/QUALITY EXECUTIVE – GLASS INDUSTRY

Global Manager with extensive, broad-based engineering/quality experience in the glass industry.

Adept at managing complex global projects. Proven expertise in leadership and strategic

planning of lean manufacturing processes, resulting in higher product yields, lower costs,

and greater employee productivity. Reputation for providing clear direction with organizational

goals, data gathering/analysis, and implementing systematic solutions that created sustainable improvements. Communicates effectively with all levels on company strategies and direction. Proficient at leading design teams and training staff. Certified Lean Six Sigma Green Belt. ISO Auditor. SPC experience. Pharmaceutical Industry, FSSC 22000 Certification for food safety system

PROFESSIONAL EXPERIENCE

OWENS-ILLINOIS, Crenshaw & Brockway Pa. 2013-2014

Quality Manager for 2 Plants

* Manage the control of glass quality by laboratory testing and product resistance.

* Investigated customer complaints regarding specifications and product handling.

* Responsible for internal and external audits and GMP

* Responsible for all food safety system processes – HACCP, PAS-223

* Develop hazard analysis rick register

* Identify critical control points

* Identify all prerequisite programs

* Changed the plant culture to make FSMS a way of life

OWENS-ILLINOIS, Perrysburg, OH 1988-2012

Global Mould Standards Manager (2011-2012)

Championed global team of 4 regional leaders in Europe, Latin America, North America and

Asia Pacific to review and evaluate their regional standards for creation and adoption of new

global standardization.

* Designed and developed collaboration space where 400+ mould related employees shared ideas, viewed documentation, and stored standards.

* Led cost saving projects reducing material costs of components by 25%.

* Developed strategies around 15 different types of components in manufacturing.

Global Mould Design Section Head (2010-2011)

Managed staff of 15 engineers located in Lurin, Peru that designed and developed engineering drawings and models globally.

* Global engineering lead for the technical procurement council.

* Engineering lead for the research and development group.

Global Process Engineering & Operations Improvement Group Leader (2007-2010)

Continued to lead the KBE project and led global mould team for establishing standards and best practices from 18 design centers globally.

* Supported creation of Peru satellite design office, through training and interviewing.

* Represented Improvement Global Process Engineering & Operations on global new product development team.

BACHELOR MANUFACRUTING SAP

MARK A. CROYLE PAGE TWO

Knowledge Based Engineering (KBE) Global Project Manager (2004-2007)

Primary point of contact regarding status, change control and issue resolution for entire KBE engagement. Prepared and conducted program mobilization with project teams. Developed overall program management plan and detailed project management plan with PTC Program Manager and PTC Project Manager. Managed engagement to comply with contract, project change control procedures, and governance model.

* Standardized CAD tools and design process.

* Reduced design cycle time with state-of-the-art automated tools and process.

* Accelerated collaborative process with customers, marketing, and manufacturing in

a secure, robust and repeatable manner.

* Provided a collaborative environment to capture customer design approval to begin final designs of containers and molds.

* Accelerated design of containers & molds with 3D design & automation templates.

International Mould Design Supervisor (2000-2004)

Supervised staff of 7 engineers designing 2100 projects per year for 6 Latin American affiliates.

* Developed standardized groups for in plant job changes which reduced job change time 20%.

* Developed standard drawing templates to reduce drawing time by 30%.

* As trained internal auditor, scheduled and performed regular audits across functional areas to ensure 100% compliance to ISO 9000. Documented findings and followed up on corrective actions.

Quality Assurance Assistant Plant Supervisor, Kimble - Pharmaceutical Industry (5 years)

* Supervised the control of glass quality by laboratory testing and product resistance.

* Investigated customer complaints regarding specifications and product handling.

* Develop commercial quality agreements for customers within the category assigned

* Establish quality specifications for new products and ensure manufacturing process capability

* Acts as primary contact for strategic customer quality

* Develops and monitors quality metrics with customers

* Leads quality advancement initiatives for strategic quality improvement

* Acts as principal quality representative for commercial category director

* Directs customer filling line initiatives for performance improvement

* Oversees customer line performance and reporting systems for customer feedback

* Interfaces with plants on strategic initiatives and new product rollouts

* Assists in direction of customer audits

* Implements training specific to customer requirements within category

EDUCATION / TRAINING

Associate Degree, Mechanical Engineering, Indiana University East, Richmond, IN

Certified Internal ISO Auditor, Owens-Illinois

Certified Lean Six Sigma Green Belt, Owens-Illinois

Pathways to Leadership, Owens- Illinois

FSSC 22000 Certification for food safety system, DNV Business Assurance

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