Colleen Finnegan Gross **** Kemper Drive * Warminster,

Pennsylvania 18974

215-***-**** * Email:

acgigv@r.postjobfree.com

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SUMMARY OF QUALIFICATIONS

Dynamic, results-oriented, and successful account management,

sales, marketing, project management, and operations manager.

Change agent, versed in building business, management, and

relationships. [pic]

PROFESSIONAL EXPERIENCE

Comcast Corporation, Horsham, PA

2013 - Present

Strategic Account Manager

. Consultative selling focused on New Business Development

for Comcast Business' Metro E Division for Government,

Medical and Education verticals. Metro E Products include:

Fiber/state-of-the-art internet, for 10M - 10G; voice -

PRI, and Hosted Unified Communications platforms, as well

as Managed Services.

Carousel Industries, Incorporated, Bensalem, PA

2008 - 2013

National Account Manager, Northeast Territory

. Consultative marketing, and account management professional

for $400 Million - Fortune 500 integrator of 'best in

breed' manufacturers' IT products, including unified

communications; network infrastructure; IaaS; SaaS; Video,

and Managed Services.

. Consistently generated $3-$5 Million annually for combined

existing book of business and new business development in a

previously undeveloped market with sales focused on higher

education, healthcare, finance, and biotech/pharmaceutical

verticals.

. Instrumental in growing company from $150M - $400M,

including cultivating net new revenue of more than $20

Million in technology portfolio. Products include: AVAYA;

Juniper; Polycom; Aruba; VM Ware, and SaaS, and, IaaS in

higher education vertical.

. Trainer for inside and outside sales staff and sales support

teams.

Major Accomplishments/Projects

*Avaya Data Channel Partner of the Year achieved for my

individual sales of: $15M in Higher education data sales.

*Initiated operational improvement processes resulting in $

Millions of savings in technologically complex project

deployments company-wide.

Arrow S3, Bloomington, MN

2006 - 2008

National Account Manager, Mid Atlantic Territory

. Responsible for unified communications sales of $2-3M

annually.

. Develop solid relationships to enhance existing books' of

business by building trusted relationships, and uncovering

new portfolio opportunities.

. New Business Development established higher education market

in Northeast region

. Closely interface with all Channel partners to ensure

products are positioned effectively to customer and sales

goals are exceeded.

. Spearhead marketing efforts for national trade shows for

Avaya and Cisco product lines, and branded managed services

products.

. Operational oversight on all projects related to service

delivery, including complex trouble-shooting resolution

related to deployments, billing, training and customer

service initiatives.

Major Accomplishments/Projects

*Avaya Managed Services' award for higher education sales <$2M

annually.

Mitel, Incorporated, Conshohocken, PA

2004 - 2006

Communications Consultant

Consultant for small to mid-size business network technology

and infrastructure and managed services.

Exceed quota of <$1M annually for unified communications

products and managed services' contracts.

Establish ROI for customers and establish new finance model for

lower TCO in market.

Major Accomplishments/Projects

*Highest ranking rep in division for continually exceeding

sales activity metrics, including leads, opportunities and

highest close ratio.

Aetna, Incorporated, Blue Bell, PA

1994 - 2004

Administrative Manager/Marketing Communications/Events

Planner/Project Manager

. Administrative manager for executive management support.

. Project management and operational oversight for Key

Performance Indicators of service delivery initiatives.

. Create, direct, market, and produce numerous events,

including: conferences; fundraisers; concerts; festivals and

tradeshows and incentive programs with numerous vertical

markets with specialization in higher education and non-

profit. This includes responsibility and oversight of

budgets from $2K- $1M

. Responsible for all aspects of event management, including

site selection; contract negotiation; proposal planning;

transportation arrangements; attrition; cancellation

negotiations; production of meeting materials;

registration; database management and site, and logistics

management.

Major Accomplishments/Projects

*Managed largest contracts' initiative for <20K

provider/partners serving largest regional customer base.

*Project Managed company-wide informatics reporting on Data

Warehouse initiatives.

*Project lead for new acquisition and merger data base and, CRM

integration.

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EDUCATION

2003 Temple University - School of Media and Communication,

and Fox Business School,

Philadelphia, PA

Bachelor of Arts - Film and Media Arts, Minor - Business

Administration - Magna Cum Laude.

(2) *Study Abroad Program Scholarships Awarded (Temple Rome

Campus) for Writing.

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PUBLICATIONS

2009 - Summer -ACUTA (The Association for Information

Communications Technology Professionals in Higher Education)

Journal of Technology Professionals - "Partnerships, Taking the

Business Relationship to the Next Level."

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MEMBERSHIPS

Warminster Rotary Club/Rotary International

Certifications: Avaya, Cisco, VM Ware

Contact this candidate