Balamurugan Mahendrababu

No *, *th Cross Street, Guruswamy Nagar, Anakaputhur, Chennai – 600070.

Cell: 91-994*******; e mailid:acgi8h@r.postjobfree.com

Young, dynamic MBA in Hospital and Health care management seeking a career on Healthcare and Hospital

Industry. Resourceful and knowledgeable about practices involved in the Industry.Well-honed executive

presentation and communication skills, with ability to connect benefits and value of the organization

recommendation to stakeholders’ needs.

Education

MBA, Hospital& Health Care Management(90%), SRM University Kattankulathur2013

Bachelor of Physiotherapy(65%), Vel’s college of Physiotherapy2010

Professional Experience

ACME PULSE, Chennai, India August 2013 August 2014

Quality Analyst

Assessing, auditing, supporting & coordinating with the hospital administrators to provide friendly

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ambience for patients.

Interacting, discussing with the patients about the services of the hospital, collecting feedback

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from both Out patients and In patients, finding their problems, their suggestions, their delight level

with the hospital.

Auditing the hospital from reception to parking with respect to standards

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Assisting in making detail reports.

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Solving the patient issues.

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SV Physiotherapy Centre 2009 to 2011

Physiotherapist

Working with patients to identify and rectify their physical problems.

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Developing and reviewing treatment programs.

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Educating and advising patients and their careers about how to prevent and improve their

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conditions.

Teach patients and their families about self care treatment interventions.

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Projects

Job Satisfaction of ICU Nurses Mar ’13 – Apr’ 13

Main Project done as part of MBA curriculum in SRM Hospital Kattankulathur.

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To identify the factors that contributes for satisfaction and also for dissatisfaction among female

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nurses in ICU department.

To understand the level of job satisfaction among female nurses in ICU department.

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Salary, Skills enhancement and Superior interaction are the prime factors that led to Job

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satisfaction.

Work Environment and Shift timings are the prime factors that led to Job dissatisfaction.

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A Complete study about St. Isabel’s Hospital May’ 12 – Jun’ 12

Summer Project as part of MBA Curriculum in St. Isabel’s Hospital.

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Studied about the functions and activities of various departments.

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Studied about the Hospital vision, mission,practices and their management.

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Interacted with the heads of the various departments to identify the key factors in their respective

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department.

Supported HR department in file documentation.

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Current Trends in the treatment of Golfer’s Elbow Sep’09 Dec’09

Analyzed the causes, signs and symptoms that contribute the injury.

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Understand the current trends that are in practice for the treatment of the injury.

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Clinical Credentials

Underwent training in SRM Hospital to know how each and every department functions

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Underwent training in various departments in St. John's Hospital in Bangalore

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Participated inInternational conference in Chengalpattu“Health Summit 2012” Shortlisted

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among Twenty Participants in the batch.

Participated in First international management development program (FIMDP) in 2013.

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Participated in a conference on Hospital inventory, materials and store management.

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Declaration

I do here by declare all the above details are correct and the best of my knowledge.

Yours faithfully,

M.Balamurugan

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