Susan L. Braddock

972-***-****

acgi66@r.postjobfree.com

Summary

Versatile Contract Negotiator with over twenty years of experience working for large corporations.

Expertise includes contract negotiation, analysis, software licensing, sales, sales support, business risk

management, training, and customer service. Known for strong attention to detail, excellent organizational

and communication skills, as well as an outstanding work ethic.

Professional Experience

WALMART, INC., Bentonville, AR July 2014 Present

(Contract Assignment)

Ethics Team Work remotely as a member of the Ethics Team. Assign cases to the proper person for

investigation of reported claims, including Harassment, Discrimination and other claims of Ethics violations

by employees and customers. Review documentation of investigations for accuracy and completeness before

closing cases.

PEPSICO, INC., Plano, TX February 2014 – September 2014

(Contract Assignment)

Contracts Intake Specialist – Create and implement contracting review process for BIS (IT) Legal

Department. Act as a principal point of contact and gatekeeper between procurement negotiators and

attorneys. Receive technology contracts submitted for legal review and conduct preliminary assessment of

its readiness. Advise negotiators of the need for any required information or approvals, and assist them in

obtaining what is necessary for review to begin. Manage and enforce legal policies and procedures.

Update, revise and maintain contract templates. Research and obtain existing contracts for legal department

files. Generate monthly reporting that tracks completed contract reviews. Assist with special projects.

GE OIL & GAS, Houston, TX December 2013 – January

2014

(Contract Assignment)

Acquisition Contract Project – Worked remotely to review approximately 500 customer contracts from a

newly acquired company. Analyzed contract language of both domestic and international agreements and

compared with GE’s required verbiage and clauses. Advised GE of potential legal and business risks in said

contracts. Consulted with legal department to determine which contracts needed attention.

Susan L. Braddock 2

STEARNS LENDING, INC., Santa Ana, CA September – November 2013

(Contract Assignment)

Vendor Management Project – Worked remotely to review company’s vendor contracts. Analyzed legal

terms and advised Stearns of those that did not meet corporate risk requirements. Organized contracts on

network drive.

ARMY & AIR FORCE EXCHANGE SERVICE, Dallas, TX 2010 2011

Contract Specialist II – Information Technology Procurement

Responsible for all contract requirements from acquisition plans to contract award as well as administering

contracts. Loaded contracts into Oracle system. Negotiated software licenses to support Exchange stores

and related services on Army Posts and Air Force Bases worldwide. Acted as a business advisor to internal

customers and managed the supplier relationship.

FEDEX KINKO’S OFFICE AND PRINT SERVICES, INC., Dallas, TX 2004–2008

Legal Contract Negotiator – Legal Department

Negotiated, drafted, analyzed, interpreted and administered standard and non standard sales, vendor,

services, government and consulting agreements, as well as reviewed terms and conditions of bids and

proposals. Responsible for negotiation of complex agreements working directly with sales teams, clients,

vendors, and internal business partners. Ensured all contract documents complied with corporate policies

and procedures. Conducted training for sales team members, internal business partners, and Commercial

Transaction Team paralegals and support staff. Participated in weekly financial Revenue Management

Committee sessions with senior management. Acted as a liaison with other departments for special

projects.

SOFTWARE SPECTRUM, INC., Garland, TX 2003 2004

Contracts Specialist – Operations

Negotiated, drafted and administered standard and non standard software reseller and vendor agreements,

both domestic and international. Reviewed customer written contracts, as well as responding to bids and

RFPs. Researched and assisted sales with contractual issues. Participated in process and procedures designs

and improvements. Worked closely with other departments to ensure customer satisfaction.

SAFETY KLEEN SYSTEMS, INC., Plano, TX 2002 2003

Contract Administrator – National Account Services

Susan L. Braddock 3

Reviewed, modified and administered contracts, service agreements, purchase orders and bids. Verified

pricing and ensured legal compliance with company policies. Assisted National Account Managers in the

negotiation of customized contract language. Reviewed and obtained approval for nonstandard terms and

conditions within customer modified contracts. Assisted customers and branch office personnel by

researching contractual issues. Provided customer satisfaction for both commercial and government

accounts.

J.D. EDWARDS WORLD SOLUTIONS COMPANY, DENVER, CO 1998

2000

Contract Administrator – Finance and Administration, Dallas, TX

Reviewed, negotiated, drafted, and administered complex contracts for existing and prospective software

customers. Ensured compliance with J.D. Edwards business practices and legal policies, including pricing

and revenue recognition. Minimized legal exposure to J.D. Edwards. Assisted sales organization with

resolving internal issues and providing information to internal and external customers.

ASSOCIATES CORPORATION OF NORTH AMERICA, DALLAS, TX 1996

1998

Travel Analyst Corporate Administration

Developed and implemented a travel expense analysis program. Provided assistance to management as well

as travelers and travel arrangers in supporting, communicating, and analyzing current policies, procedures,

travel methods, and booking patterns. Responsible for identifying methods for reducing travel expenditures

and maximizing the services provided by the travel agency and all related vendors.

WORLDSPAN, L.P. / DELTA AIR LINES, INC., ATLANTA, GA 1978

1995

Sales Agent – Agency Marketing, Dallas, TX, (1993 1995)

Provided sales support to sales management and field Account Executives to ensure the achievement of

district sales goals. Administered databases and local networks and handled special projects. Assisted sales

staff in the preparation of contract proposals. Processed all WORLDSPAN Dallas District Subscriber

Agreements. Handled emergency customer situations. Researched customer problems and followed up with

associated resolutions. Recipient of the WORLDSPAN Meritorious Service Award.

Account Executive – Agency Marketing, Austin, TX, (1990 1993)

Worked remotely outside of the district sales office. Responsible for managing a portfolio of accounts.

Consulted with customers on their automation needs, ensuring their profitability. Assisted accounts with

increasing their transaction volume through the use of WORLDSPAN products and services. Insured

customer satisfaction. Conducted contract renewal negotiations with existing accounts, meeting or

surpassing established sales goals.

Susan L. Braddock 4

Automation Support Representative – Marketing, Austin, TX, (1988 1990)

Provided support to current subscribers in assigned territory. Trained accounts in the use of system

enhancements. Performed product demonstrations. Conducted contract negotiations with both existing and

new accounts. Assisted Marketing Representatives with travel agency events.

Automation Instructor – Marketing Automation, Austin, TX, Atlanta, GA, Salt Lake City, UT, (1984 1988)

Conducted both classroom and onsite training for subscribers of all levels throughout the U.S. Coordinated

the implementation of front office products for new travel agencies and those converting from other

computer reservations systems. Consulted with customers in the most effective use of automation for their

operation.

City Ticket Office Agent – Reservation Sales, Denver, CO, (1981 1982)

Operated a single agent ticket office. Booked airline reservations, issued tickets and provided

comprehensive assistance to customers.

Reservation Sales Agent – Reservation Sales, Dallas, TX, Denver, CO, (1978 1984)

Front line telephone sales position dealing with passengers and travel agents. Responsible for generating

sales and promoting Delta’s image. Recipient of the Delta Air Lines Sales Excellence Award.

Education TECHNICAL SKILLS

Bachelor of Science, University of Texas at Austin Microsoft Office

P R O F E S S I O N A L O R G A N I Z AT I O N

Member, National Contract Management Association

Contact this candidate