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Customer Service Sales

Location:
San Francisco, CA
Posted:
October 28, 2014

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Resume:

TAMMY TAYLOR

*** ** ** *****, **** Lauderdale, FL 954-***-****

acgi56@r.postjobfree.com

PROFESSIONAL SUMMARY: A proven 18-year track record of consistent high

performance leading to success

in a higher education environment. Demonstrated self-motivation,

creativity and dependability. Intuitive nature to

motivate, encourage, and instill confidence in students. Continually

recognized for outstanding achievement.

EMPLOYMENT HISTORY

The Art Institute of Fort Lauderdale (AiFL) - Fort Lauderdale, Florida

Graduate Career Advisor 2003-2014

. Continually awarded as a top achiever for exceeding quarterly graduate

placement and salary objectives.

. Provided instruction and quarterly workshops on key job search skills.

. Delivered one-on-one job search assistance for full-time employment in

each student's field of interest.

. Assisted with quarterly portfolio review events, consistently exceeding

employer attendee expectations.

. Managed employer presentations and panel discussions, bringing up-to-

date information of hiring trends to faculty, staff and students

Student Employment Advisor 2001-2003

. Continually met or exceeded student placement goals.

. Cultivated professional relationships with new and existing employers

through networking and marketing.

. Conducted class presentations to encourage student involvement with a

focus on career path goals.

. Served as liaison between students and employers to provide necessary

feedback for student success.

. Fostered ongoing employer relationships.

. Organized and hosted internship fairs and networking events to develop

and promote career opportunities.

. Developed student competencies for job placements through career

counseling, conducting mock interviews, and building resumes.

Admissions Assistant 1996-2001

. Assured the college philosophy was instilled while maintaining a superior

quality of customer service.

. Supported the Admissions Department with organizational systems to

enhance productivity.

. Answered all incoming calls from prospective students, providing product

knowledge of program inquiries.

. Consistently contributed to the successful outcome of Admissions

Department campus events.

Tampa College - Tampa, Florida

Student Accounts Representative 1992-1993

. Tracked and maintained student accounts in collection to ensure prompt

payment of outstanding balances.

. Advised students regarding their payment options and financial policies.

. Provided customer service and answered student inquiries regarding their

financial status.

. Reviewed student payment plans for completeness and accuracy.

. Performed student account maintenance activities, including management of

student financial accounts.

California Federal Bank - Plantation, Florida

Senior Teller 1989-1992

. Handled large cash accounts with accuracy.

. Supervised six employees and responsible for new-hire training.

. Continually recognized by management for exceeding incentive program in

achieving sales goals and customer service.

EDUCATION

The Art Institute of Fort Lauderdale, Fort Lauderdale Associate of

Science Degree in Photography, 2001

Broward College, Fort Lauderdale General Education

Classes, 1989

AWARDS

. "North Star Award - Regional Top 20" 2009

Outstanding Service 2008

"Top Achievers Award - Regional Top 20" 2008

"Quarterly Certificate of Achievement" 2001-2014

REFERENCES Current References available upon request

"She always achieved among the highest placement rates in the

department." - Director of Student Affairs, Ai-JAX

"As a recruiter, she is one of the best." - Graphic Design

Professor

"Her good humor, optimism and vibrant exuberance are contagious

and set her apart from the pack." - Alumni



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