Tim J. Kerrigan

**** *********** **** 843-***-****

Punta Gorda FL. 33983 acgi55@r.postjobfree.com

CORE COMPETENCIES

I

am

an

accomplished

management

professional

with

over

twenty

five

years

of

successful

restaurant

and

sales

experience

that

includes

spearheading

the

development

and

implementation

of

innovative

solutions

in

response

to

business

needs.

Along

with

excellent

communications

skills

and

the

ability

to

multi-

task,

I

have

a

strong

tendency

to

thrive

in

dynamic

and

changing

environments

while

remaining

focused

on

exceeding

objectives.

As

an

innovative

strategic

manager,

I

am

able

to

spot

problems

and

resolve

them

quickly

and

efficiently.

I

have

developed

and

implemented

new

business

initiatives

designed

to

improve

bottom

line

profitability.

PROFESSIONAL EXPERIENCE

OLIVE GARDEN RESTAURANT Service Manager

Port Charlotte, FL July 2013 to January 2014

My

success

is

grounded

on

my

executive

level

management

skills.

I

forge

strong

loyalties

through

respect,

personal

integrity

and

a

positive

attitude,

successfully

adhering

to

safety

and

process

protocols

that

I

have

developed.

Interacting

regularly

with

the

kitchen

staff,

servers

and

support

staff,

I

provided

the

coaching,

direction

and

discipline

to

ensure

that

the

restaurant

stay

on

schedule

and

within

budget.

While

executing

the

daily

operations

of

upper

level

management

I

implemented

a

series

of

innovative

programs,

supervised

and

delegated

human-

resource

functions,

including

recruiting

new

employees,

monitoring

employee

performance,

and

training

both

managers

and

staff

employees.

When

the

kitchen

began

falling

behind

because

the

kitchen

manager

was

not

pushing

his

staff,

I

took

charge

by

providing

benchmarks,

showing

the

staff

what

was

expected

and

holding

them

accountable.

Under

my

guidance

productivity

increased

almost

immediately.

I

sat

down

with

the

kitchen

manager,

discussed

the

improvements

I

had

made

and

showed

him

how

he

could

be

a

more

effective

leader

by

instituting

accountability

protocols.

One

of

the

most

rewarding

results

of

this

situation

is

that

he

grew

as

a

manager

and

has

recently

been

promoted

to

G.M.

I

demonstrated

my

ability

to

think

strategically

and

act

tactically

when

I

became

aware

that

one

of

the

cooks

had

been

constantly

demeaning

some

of

his

coworkers

by

his

abusive

language

and

behavior.

When

I

took

him

aside

to

discuss

his

responsibility

to

act

in

a

professional

manner

he

began

to

act

in

a

threatening

manner

towards

me

and

was

immediately

terminated.

Following

the

incident

I

noticed

that

the

staff

respected

the

fact

that

I

expected

them

to

take

personal

responsibility

with

regard

to

inappropriate

behavior.

By

initiating

many

strategic

programs,

I

developed

sound

business

protocols

for

the

organization

and

successfully

• Set

up

daily

floor

plans

and

station

assignments.

• Coordinated

activities

among

various

departments

such

as

kitchen

and

dining

room.

• Ensured

customer

satisfaction.

• Improved

performance

• Supervised

routine

food

preparation

operations

and

ongoing

unit

level

training.

Through

respect,

personal

integrity,

and

a

strong

work

ethic,

I

ensured

that

quality

dishes

were

served

on

schedule.

I

performed

multiple

administrative

duties;

including

ordering

supplies

and

seeing

to

it

that

we

remained

within

budget.

In

addition,

the

store’s

business

volume

increased

measurably.

Page 1 of 2

Tim J. Kerrigan Resume, continued

I HOP Floating General Manager

Sarasota, FL January 2013 to July 2013

I

supervised

from

25-

30

employees

to

ensure

effective

business

practices

and

total

customer

satisfaction

by

creating

work

schedules,

process

payroll,

and

communicate

with

the

corporate

office.

By

developing

and

maintaining

a

professional

functional

working

relationship

with

restaurant

hourly

employees

I

successfully

executed

the

financial,

marketing,

guest

service,

and

human

resource

objectives,

strategies

and

tactics

for

the

restaurants.

My

primary

job

responsibilities

included:

• Executing

marketing

and

promotional

strategies

• Fulfilling

sales

goals

• Ordering

supplies

• Hiring

and

training

employees

PERKINS RESTAURANT Manager

Port Charlotte, FL October 2012 to January 2013

APPLEBEE’S GRILL AND BAR General Manager

Conway, SC August 2011 to July 2012

FATZ CAFE General Manager

Conway, SC April 2010 to June 2011

CRACKER BARREL OLD COUNTRY STORE District Manager

Orangeburg, SC May 1992 to February 2010

I supervised and developed 7 managers and 120+ hourly employees and was named General Manager of

•

the Year 4 times.

I

was

promoted

to

District

Manager

10/1/2006

and

was

responsible

for

8

stores,

45

managers,

900

hourly

•

employees

and

35

million

in

sales

annually.

EDUCATION AND CERTIFICATIONS

Hudson

Valley

Community

College,

Troy,

NY

Majored

in

Accounting

• Completed

extensive

training

including:

Ken

Blanchard

(situational

leadership

II)

• Attended

seminars;

Leadership,

Conflict

Management,

Communication

Skills,

Goal

Setting,

Interviewing

and

Hiring,

Recognizing

Positive

Results,

Giving

Constructive

Feedback,

Risk

Management,

Harassment

In

The

Work

Place.

• Trained

in

Kepner-

Tregoe

Problem

Solving

&

Decision

Making

Page 2 of 2

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