Anthony Dudley

**** **** ** ****** *******, Ga. 30127

acgi53@r.postjobfree.com

http://www.linkedin.com/pub/anthony-dudley/1/154/3b3/

404-***-**** (M)

Summary

• Experience in Multiple phases of Telecommunications RF/VoIP/PBX infrastructure Switching, Network

and Personnel Management in education and work experience.

• Prior experience in NOC/Call Centers.

• Strong incident and problem management auditing skills.

• Ability to identify and analyze Telephone quality and operational processes and then drive

corrective/preventative/upgrade action plans.

• Prior experience with a large Telephone networks (Cisco/Nortel/Avaya) in the corporate/field sectors.

• Experience with Cisco Unified Communications Manager and Cisco Unity.

• Experience with Avaya Telephone PBX systems (G450) and adjunct systems such as Avaya AES, Avaya

CMS, and Avaya Modular Messaging.

• Familiar with SIP/ H.323 Trunking, PRI, T1/E1, Metro-E, Session Border Controllers. Experience with

Contact Center routing and IVR technologies.

• Experience with Cisco routers/catalyst (Blades) and switches.

• Experience in the use of multiple network tools such as snip, ProComm, syslog and net flow, Experience

with Cisco Works (LMS) for network troubleshooting.

• Experience working in a (Facilities) team-oriented, collaborative environment.

• Proven across the board Analytical abilities.

• Excellent Hands-on equipment skills, Industry Specialized Tools to include Fusion Splicers for Fiber

Optics.

• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in

emergency situations (Outages).

• Thorough knowledge of Telephone standards to include cabling (Cat 5/6-Fiber Optic terminations

Single/Multi Mode) concepts and protocols

• Ability to write technical documentation and create management reports and metrics.

• Strong, Congenial Customer Service orientation.

Brius (Consultant) (3/2013-8/2014)

Responsibilities of the Senior RF Optimization Engineer

Optimization of CDMA / LTE networks to troubleshoot and improve KPIs with Element manager

Performs RF performance activities in customer projects independently, according to project plan and in

project manager’s guidance

• Point of contact for any parameter issues and changes on Ericsson-Nokia Vendor Swap Project.

• Create data fill for GSM BTS build and rebuild to be imported in AT&T OSS. Made sure all adjacencies are

defined.

• Define and create BTS parameters and perform cross checking in BSC (Base Station Controller) using MML.

• Check T1 assignments in OSS. Define in BSC circuits per timeslots and delete unnecessary circuit definition.

• Worked within the team of AT&T engineers in clearing alarms of cell sites.

• Performed detailed preparation and validations of data fill; such as BTS-BSC and BSC-MSC rehome and

supported the nightly implementation and monitoring during the day.

General Electric HQ (CBTS Contractor) 2/25/2007-5/13/2013

(PBX and Voicemail Support Manager) Assist in the configuration, maintenance, troubleshooting, monitoring

and documentation of all Cisco Network, Avaya, and Nortel voice resources. Monitor and report on resource

capacity, utilization, security, and availability. Perform system management and setup functions on several PBX

systems, Octel 250/350, Inter-Tel and Octel voicemail systems. Work with vendors and internal staff to identify

and correct phone and voicemail problems. Responsible for Resource Management and Configuration - Perform

routine phone and voice mailbox setups for moves, adds and changes in all offices. Maintain complete records on

floor plans and cable information. Procure bids for system changes, upgrades and enhancements as needed.

Plan and implement whole system adds, moves, and upgrades. Maintain documentation of physical equipment,

i.e. phones, PBX and voicemail systems, and associated hardware. Maintain service records for all long distance

and local services for all GE locations. Managed telecom resources, i.e. pagers, wireless devices (i.e.: cellular

phones, Blackberry, P.D.A.s and air cards). Provide 24/7 support for monitored system alarms, errors and

telephone and voicemail issues. Responsible for the processing of all voice and data communications totaling

several million dollars Establishment of cost trending analysis reports. Conducted RFP bid processes for voice

and data services.

Goodman Networks (Contractor) 07/06- 01/2007 (Nortel HS1 Quality Tester)

Maximize effectiveness of the Installation, Integration/Commissioning/Testing of LTE, Nortel CDMA,

UMTS/ Metro Cell, Siemens UMTS expansions 3gpp/4g (RF) as well as EVDO/ MFRM upgrades of it

for Client, iDen/Motorola, on a site-by-site and or Market basis. Manage/Support the delivery of LTE test

cases through the implementation process, including: test case development; test case reviews; test case

corrections when necessary; the loading of test cases in customer’s QC application via script apps;

maintenance of test plans and test object lists, on a site by site and or market basis adjudicating test cases

when necessary. Represented team of (8) subordinates in customer’s LTE War Room. This means: acting

as an initial POC for LTE issues; performing defect/upgrades repairs escalating issues to Architecture

team on a per site basis. Passive Intermodulation: Used industry/carrier standards to test antenna health.

Duties included collecting recorded antenna test results and serial number(s) and compiling results into

spreadsheets/matrix. Responsibilities includes troubleshooting Fibers, antennas, T’s and cards

independently and communicating to Carrier managers of test results as well as coordinating with other

Team subordinate Personnel of same results utilizing PIM testers used to measure modes and Return

Loss, time, Frequency Sweeps, Rx Interference etc…

True Position (Contractor) 07/04 – 04//06 (Quality Auditor)

Perform comprehensive risk and control assessments of wireless Telecommunications systems interfacing

with the True Position LMU, Plan, coordinate and conduct complex audits of Nokia, Ericsson and

Siemens (RF) switches. Develop client relationships (Cingular/Verizon / T mobile) and gain an

understanding of organizational as well as enterprise wide strategic goals and objectives, key business

risk and exposures. Design testing procedures to evaluate and validate the effectiveness and efficiency of

the existing control structure. Communicate results of audit testing by Team of subordinates (6 Personnel)

using (Asset Management tools) to management. Recommend necessary improvements and control

effectiveness where deficiencies exist. Prepare documented reports to management that detail the audit

results of my Team, identify issues, and provide recommendations for improvement in the internal control

structure. GSM, GPRS, BTS and UMTS.

Intelex, Inc. (Fulltime) 04/03-02/04 (Lead Technician)

Installation and commissioning of (Walgreen’s) and (CVS) new store telecommunications Cabling

(Copper/Fiber) and Testing, Network, Phone as well as Audio, Video systems. Responsibilities of Lead

Technician include, Personnel Management (2), site inspections with the site Superintendent and

Electricians as well as (Prints to effectively ID network locations for documentation purposes) as well as

Testing (Agilent 350 Wire scope), Pictures of install and Signature from site Superintendent E-mailed

from site upon completion.

Ajilon Communications (Contractor) 03/02-04/03 (L-3 Installer)

Installation, Powering, Testing and Commissioning of Nortel CDMA/Metro Cell (RF) for the ( Verizon

Wireless) project in the North Georgia area, full implementation of the project required as project was on

a strict time management deployment of techs throughout Georgia to various remote sites on a daily basis.

Sites were retrofitted and turned-up according to the Nortel / Verizon specifications.

Hitachi Telecommunications (Fulltime) 04/01-02/02 (Fiber Optic Infrastructure & SONET Transport

Engineer)

Fiber Optic and Sonet DWDM verification engineer, duties included routing equipment through Optical

DWDM (Bidirectional Communication over Fiber), Digital-mux, OC-48/192, and DMS equipment to

purposely try to affect PBX platforms (Data Volume/Network Expansion) as well as documentation of the

performance of Storage equipment utilizing Linux/Unix, drives/software Gnubi/Cisco, routers and

catalyst and maintenance of the all equipment.

Cypress Communications (Fulltime) 02/00-12/00 (Network Operations Center Technician)

Implementation of Nortel PBX platform Opt-11/81e monitoring of all clients from N.O.C. location,

monitoring of alarms such as Meridian mail, ACD, CTI, call pilot/symposium request routed through

Hyper terminal for system checks, set-up provisioning for IVR, ISDN, T-1 lines for clients. Testing

equipment included T-Berd and SUN testers as well as Fluke meters.

Emory University (Fulltime) 09/97-01/00 (Campus Technician)

Maintenance of all telephony (LAN/WAN) circuitry and Fiber Optic patching throughout the

University/Hospital as well as

Managing all vendor relationships and new cabling construction campus wide, any moves, adds or

changes at frames, station or remote locations were performed in a timely manner due to on call status

always on the move throughout campus facilities.

Educational Profile

DeKalb Technical College (Networking Specialist Cert.) 08/00-05/02

Atlanta Technical College (Networking Specialist Cert.) 01/03-03/03

U.S. Army (31 L) Wire Systems Installer 08/88-07/90

U.S. Army (95 B) Military Police 07/90-08/96

Certifications

Ericsson LTE RBS 6000 Commissioning (9/4/2014)

Cisco CCNA/CCVP, PMP and Georgia Tech Lean Green Belt certifications ( 2013 thru completion 2014)

EVDO, DWDM (Optical Transport certified), CDMA, GSM, BTS, LMU, Metro Cell, Optera, OC, 3, 12,

48/192, Nortel Opt.11/81, BICSI standards,ISO 9001 standards, Airgen Extinguisher use certification,

ESD, C.P.R .certified

Travel to 75%, Long Term Positions favored

References / Salary (available upon request and negotiable)

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