LaKiva E. Herndon **th Ave. Seattle Wa. ***** 513-***-**** acghwu@r.postjobfree.com

~Summary~

Very friendly, responsible self-starter, accurate, determined hardworking, energetic, positive and passionate team player. Proficient in Customer Service and Money Management. Possess the ability to complete tasks efficiently with an up-beat can-do attitude.

~Education~

Highline Community College Kent, WA

Project Management Certificate Summer 2010-Present

Certificate Courses

*Human Relations *Project Management *Pre-Coop Experience * Communications&220

*English 235 *Microsoft Visio *Business Law&201 *Business Math 135

~Experience~

Sunflower Staffing King County, Washington

Demonstrator 07-2012 to 10-2013

*Demonstrate how to operate food preparation equipment.

*Distributed food samples.

*Customer interactions/food and beverage sales.

Highline Community College Des Moines, WA

IT/Help Desk & MESA Program Assistant 06-2010 to 8-2012

*Director support and student support services for MESA Director and Student Members

*Filing, Data Entry, E-mailing, Flyers, Photos, Event Planning and Administrative Assistant Duties.

Gregory McDowell Seattle, WA

In-Home Care Provider 01-2004 to Present

*Checked to ensure that appropriate changes were made to resolve customers problems.

*Executed daily operations of cleaning living area, preparing meals, short errands, and laundry.

*Performed one-on-one exercises and practice of basic memory and motor/life skills.

*Monitored food, sleep intake and prescribed medicine doses and keep records of client and progress.

Puget Sound Blood Center Seattle WA

(Intern) Receptionist 3-2009 to 8-2009

*Rotated through departments within the center as needed for a variety of duties.

*Filing, set appointments, labeled, shipped, archived, faxed, printed, copied important documents.

* Completed donor registration accurately by paper and computer.

Ross Dress for Less Seattle, WA

Cashier/ Customer Service Representative 3-2008 to 8-2008

*Accepted payments of cash, checks, credit cards and vouchers of purchase retail items in a timely manner.

*Responsible for cash accuracy and balanced register at the end of each shift.

*Customer Service: problem solving, recommendations and locating assistance as needed.

Safeco Field Center Plate Seattle, WA

Front End Cashier 3-2006 to 2007

*Responsible for checking I.D. for alcohol purchases.

*Accepted payments of cash, Canadian cash and credit cards for food purchases.

*Beginning preparations and ending Maintenance of booth area at the end of each game.

*Supervised and assisted in training newer employees.

Best Western Executive Inn Seattle, WA

Reservationist 6-2004 TO 12-2004

*Collected payments in person and by phone for hotel visits.

*Accepted cash and credit card payments for room occupancy.

*Politely greeted customers as they entered and exited the hotel lobby completing reservation requests.