acghsw@r.postjobfree.com **** Riverwoods Dr Apt *** Wilmington NC 284**-***-*** 9410

OBJECTIVE

To pursue a highly rewarding career, seeking for a job in a challenging and healthy work environment where I can

utilize my skills and knowledge efficiently for organizational growth.

EDUCATION

New Hanover High School

1992 1996 Diploma

EXPERIENCE

All About Music

Wilmington, NC

Manager 2002 – 2014

Plan, develop and coordinate events and promotional campaigns

Direct all sales and prepare reports for sales projections

Design and develop marketing strategies

Handle inventory control to ensure adequate merchandize supply

Maintain relationships and queries with customers and outside vendors

Provided excellent customer service

Monitor and reconcile revenue using basic accounting practices

Coordinate negotiations, proposals and documentation with vendors

Rippy Auto Park

Wilmington, NC

Service Advisor/Parts Clerk 2000 – 2002

Assist Management team with daily operations of service department

Maintain strong knowledge of latest trends and technologies in auto industry

Determine replacement parts required according to inspections of old parts, customer requests or customers

descriptions of malfunctions.

Discuss use and features of various parts, based on knowledge of machines or equipment

Greet clients and provide excellent customer service

Jiffy Lube

Wilmington, NC

Service Tech/Service Writer 1998 – 2000

Communicate and advise customers on service options

Change oil and perform basic auto service on multiple model vehicles

Maintain safe and organized workspace

Demonstrate and administer excellent verbal and customer service skills

Saturn of Wilmington

Wilmington, NC

Detail Service Provider 1998 – 2000

Clean vehicles to high level expectations for sales floor and service department

Provides prompt and effective services to the client

Observe all safety measures

Maintain the tools and products that are used and diligently follow the instructions of employer

Greeting customers and providing excellent customer service

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C OMPUTER EXPERIENCE

Windows 95 98

MS Word

Word Perfect

MS Excel

MS Access

References available upon request

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