(acghs8@r.postjobfree.com)

John T. Moore 973-***-****)

OBJECTIVE

TECHNICAL SKILLS DEDICATED STUDENT INTENDED TO OBTAIN AN INTERNSHIP OR

P OSITION AT A MANAGEMENT CONSULTING FIRM. BRINGING A STRONG

B ACKGROUND IN FINANCE AND ATTENTION TO DETAIL AND TO CONTRIBUTE TO

C ONSULTING ENGAGEMENTS AND GAIN EXPERIENCE IN THE FIELD. TO OBTAIN

K NOWLEDGE WITHIN THE COMPANY AND SHOW MY SKILLS AND PERFORMANCE TO

G ROW WITHIN THE COMPANY AS WELL.

Software & Technologies

Installation, configuration and troubleshooting of the following OS’s: Windows 7, Windows XP,

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Windows Server 2003, Windows Server 2008 and Windows Server 2008 R2

Upgrading and troubleshooting of hardware components including: motherboards, adding

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m emory, NIC sound cards, printers, CAT5 cabling

Experience with active directory

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Assembling/Disassembling of PC computers systems, installation of computer hardware and

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peripherals, network cabling, Sata and Floppy disk wire lines

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CORE COMPETENCIES

Domain Controllers; Forwarders; File Servers; Print Server Management; Clusters; Designed OU

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S tructure in lab Projects; Batch Files; Basic UBS Scripts; PC Prevention Maintenance; Network

Troubleshooting; Windows Deployment Services; DHCP Administrations; Remote Desktops; Dns

Namespace (DFS); Security +; Knoppix Installation (Server); IIS Certifications; Ethical Hacking

EXPERIENCE

PFI Contractor- Los Angeles California Feb 2014 – April 2014

Primary Responsibilities:

Break and fix Laptops

Major Contributions:

Solving new tickets when available and trying to resolve them quick as possible

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Troubleshooting errors within computers including hardware and software

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Applying Honeywell Antivirus protection and other security applications when needed

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Access remote desktop to end users laptops to troubleshoot as well. If can’t take the laptop

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p hysically from the end users. Making call backs to end users to make sure everything is good.

Regularly Utilized Skills:

Checking new create tickets for Remedy system and calling end users to set up appointments

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May 2013 – Dec 2013

Front Source LLC Clifton NJ

Primary Responsibilities:

Rebuilt refurbished desktops and laptops - Dell Products

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Fixed hardware and software issues on computers

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Cloned hard drives using the Acronis software

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Received computers for refurbishing and shipped refurbished computers to customers

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Troubleshot issues for customers over the phone

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M ajor Contributions:

Setting up the computer parts for the refurbish desktops for clients or customers

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Helping customers with troubleshooting on the phones if necessary

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Setting up new installations within windows 7: setting up migrations as well.

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Setting new redeployment and refreshes

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Regularly Utilized Skills:

Hand-coded XHTML, CSS, PHP, JavaScript/jQuery

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Software & Technologies:

Platforms: Mac OSX, M icrosoft Windows

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LAMP server with Smarty templates

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Adobe CS4 (Photoshop, Flash), IE6+/Firefox/Safari/Chrome

Dec 2007 – May 2010

AT&T Wireless Paramus NJ

Primary Responsibilities:

Provided customer support troubleshooting on phones, computers and wireless cards

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Assisted with tethering phone devices

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Maintained customer accounts

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Dealt with issues on Microsoft, setting up e-mail accounts, assisted with sending and receiving e-

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mails

SIERRA Wireless

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Activated devices for customers such as Blackberries, iPhones, Samsung, and Windows Phones

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Provided transfer of service for business/ personal accounts

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Provided callback response for conflict resolution

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Performed migrations from Windows XP to Windows Vista to Windows 7; Helping the company

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w ith migrations keeping their settings and files and bringing it to the new software and also

helping customers if necessary; making migrations four to five times a day depending on status

Active Directory; setting DHCP roles, making new accounts for new or old companies. Creating

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a nd setting folders, deleting folders if necessary, setting up passwords, IIS, DC Promo, and

o rganization units

Major Contributions:

Developed a PHP-based localization solution to replace an antiquated folder-based system.

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Led user training for HP’s MOSS CMS system.

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Regularly Utilized Skills:

Hand-coded XHTML, CSS, PHP, JavaScript, ActionScript

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Software & Technologies:

Microsoft Windows 7 Windows XP

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EDUCATION

Spring 1994

Dover Business College-Paramus NJ

(n/a)

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Winter 2010 – Spring 2012

Lincoln Tech Institute-Paramus NJ

A dvanced JavaScript, CSS, XML

P ersonal and technical references, as well as code samples, available upon request.

Contact this candidate