Project Manager Technician
Resume:
Bernardo Antonio Monsanto
Waxahachie, TX 75165
Phone: 469-***-****
acghr7@r.postjobfree.com
CAREER SUMMARY
IT professional with proven expertise in supporting, optimizing performance
of workstations, peripherals, operating systems, hardware and software;
including installation, configuration, and preventive maintenance. Resolve
network connectivity issues. Provide service focused technical support both
remote and onsite to achieve effective troubleshooting, efficient
resolution of issues, and maximum customer satisfaction. Completed projects
on schedule, Exceptional communication skills, able to quickly grasp and
adapt to new concepts, technologies, and environments.
COMPUTER SKILLS
A+ Certified
Network+ Certified
Security+ Certified
MCP Certified
MCDST Certified
EDUCATION
CCI Training Center Computer Network Administration Arlington, TX 2010-
2011
WORK HISTORY
May 2014 - September 2014
Computer Technician
Baylor University Medical Center - Dallas Texas
Image and deploy computers from XP to Windows 7.
Deploy printers via network settings
Back up and recover user's data
I also worked with Active Directory, Eclipsys, SCCM and Kace software.
April 2014
UT Southwestern Medical Center - Dallas Texas
Computer Technician
Deployed and re-deployed computer images to production computers
Tasked to troubleshoot and repair client's computers as the need arose.
December 24, 2013 - March 2014
Teletech - Ennis, Texas
Computer Technician
Deployed and re-deployed computer images to production computers
Tasked to troubleshoot and repair client's computers as the need arose.
October 08, 2012-July 03, 2013
Tiger Direct.com - Arlington, Texas
Computer Technician
*Computer technician specializing in troubleshooting, virus, spyware and
malware removal.
*Also able to do wired and wireless networking, data backup and recovery,
software training and technology consulting.
Senior Engagement Lead
*Greets customers entering the store.
*Answering customer questions and directing them to appropriate section of
store based on their needs.
*Checks customer bags as they enter and leave if necessary.
*Checking all customer receipts as customers exit the store to ensure all
items on receipt are accounted for.
*Informs customers of the company return policy as they leave the store
with purchased items.
June 28 2011-Aug 1 2012
Fast-Teks - Cedar Hill, Texas
Computer Technician
*On-site computer technician specializing in troubleshooting, virus,
spyware and malware removal.
*Also able to do wired and wireless networking, data backup and recovery,
software training and technology consulting.
Aug 01, 2008 - Jun 01, 2009
Hugo Monsanto & Associates - Waxahachie, Texas
Office Assistant
* Collect, count, and disburse money, do basic bookkeeping, and complete
banking transactions.
* Complete and mail bills, contracts, policies, invoices, or checks.
* Operate office machines, such as photocopiers and scanners, facsimile
machines, voice mail systems, and personal computers.
* Maintain and update filing, inventory, mailing, and database systems,
either manually or using a computer.
* Open, sort, and route incoming mail, answer correspondence, and prepare
outgoing mail.
Jan 01, 1998 - Feb 14, 2007
U.S.ARMY - Korea, Fort Hood, Texas
Bradley Fighting Vehicle System Maintainer
*Perform scheduled preventive maintenance tasks, such as checking,
cleaning, and repairing equipment, to detect and prevent problems.
* Examine work orders and converse with equipment operators to detect
equipment problems and to ascertain whether mechanical or human errors
contributed to the problems.
* Operate equipment to demonstrate proper use and to analyze malfunctions.
* Test faulty equipment to diagnose malfunctions, using test equipment and
software, and applying knowledge of the functional operation of electronic
units and systems.
* Advise management regarding customer satisfaction, product performance,
and suggestions for product improvements.
http://www.linkedin.com/pub/bernie-monsanto/10/45a/7b1
http://beknown.com/bernardo-monsanto
REFERENCES
Scott Filstrup
Dean Technology Inc
Team Lead
David Mundy
Baylor Medical Center
Project Manager
Otha Jennings
CCI Training Center
Placement Counselor
770 E Road 6 Flags #140
Arlington, TX 76011
Contact this candidate