LAURA GARZA

**** ***** ** ***** ******

Los Angeles, CA 90022

Home 323-***-**** Cell 323-***-****

acghqc@r.postjobfree.com

Dear Prospective Employer,

I am enclosing my resume for your consideration. As you will see, I have 15+ yrs of extensive hands-on Human

Resources/Payroll/Benefits/Health & Safety Management experience with multi-sites and multi-state. I have set up,

clean up, re-organized Human Resources Departments, Strategic planning, Operations. Policy development and

implementation, Payroll, Benefits Administration; medical, dental, vision, life insurance, STD, LTD, EAP 403b/401k

retirement, reimbursement accounts, COBRA Certified Administration, Contract Negotiation, LOA Administration;

FMLA, CAFRA, PDF, USERRA Etc. HRIS/Payroll Time Keeping Implementation, Health & Safety Training Programs,

Workers Compensation, OSHA 300, Heavy Employee/Labor Relations, Conflict and Resolution, Progressive discipline,

Union grievances/negotiation, Full Cycle Heavy Recruitment, Job Analysis/Description, EEOC, ADA. Etc. Human

Resource Audits with emphasis in legal compliance I have proactively and successfully interacted with regulatory

compliance agencies on Audits, Complaints, Claims and Alleged Violations to ensure full company compliance.

8+ years of experience as Plant Human Resources Manager for Manufacturing and Distribution companies were I was

involved with Heavy Employee/Labor Relations, Conflict and Resolution, union grievances, Union negotiations, Benefits

Administration, Health & Safety Training/Programs, Worker’s Compensation, OSHA 300, Driver DOT, HR Dept. Update

handbook, Supervisor’s SOP, GMP, ISO certification, Lean Manufacturing, Six Sigma and 5S. I dealt with a variety of

unions Teamsters, Warehouse, Machinist, Mechanics, Janitorial and Glass Benders.

As a Human Resources Contracted/Consultant I have had the experience of working for different types companies; family

owned, non profits, small to very large corporations going through rapid growth, total restructuring of management and

operations, to cut backs/layoffs. It has strengthened my ability to readily adapt to companies cultures, all levels of

management from executive to line staff. While multi-tasking (juggling) in a fast pace environment a large and widely

varied array of projects, learning quickly, finding effective solutions to problems, while still being approachable, visible,

proactive and maintaining a sense of humor throughout.

I am responsible, dedicated, hard working individual who leads by example, readily adapt to and thrives on challenges and

productivity. I have capitalized on my ability to undertake a large and widely varied array of projects, learn quickly, find

effective solutions to problems, and maintain a sense of humor throughout. I am detail-oriented and possess excellent

communication skills, both written and oral as well as being bilingual English/Spanish. My experience and education

gives me unique abilities to immediately contribute to your company’s objectives. My high personal standards and strive

to succeed sets me apart from all other candidates.

I look forward to further discussions on your needs and how my skills would best benefit your company.

Respectfully submitted,

Laura Garza

LAURA GARZA

1311 South Laverne Avenue

East Los Angeles, CA 90022

Home 323-***-**** Cell 323-***-****

acghqc@r.postjobfree.com

CAREER OBJECTIVE

To secure a Human Resource Management position with a well established company where I can apply my skills and

allow full usage of my abilities, education, and experience for growth and advancement.

PROFESSIONAL HIGHLIGHTS

15+ years of Human Resources Management 8+ years of Plant HR Manager,

Lean/5S/Kaizen/Kanban/ISO

Payroll, Strategic planning, Operations Manufacturing Health & Safety Programs, IIPP, SOP’s GMP’s

Employee/Labor Relations, conflict resolution Policy interpretation, procedure development, and implementation

Staff supervision; assignment/duties coordination Worker's Compensation, OSHA 300, UI, I-9, -E-verify

Benefits, COBRA, LOA Admin, Contract negotiation Full Cycle Recruitment and Selection, Job Analysis, descriptions

Knowledge of state/federal employment regulations HRIS ADP/RS, Oracle, Ceridian, Peoplesoft, Paychex, E-time,

Kronos

Human Resource Management, Certified Bilingual (English/Spanish)

PROFESSIONAL EXPERIENCE

INDEPENDANT HUMAN RESOURCES CONSULTANT, Los Angeles, CA 03/08 –

present

Various assignments in manufacturing and non profits; Responsibilities included but not limited to; Oversee all day-to-day

operations of the HR/Payroll Dept, heavy employee relations, union relations, Conflict and Resolution, personnel policy

and procedures, progressive disciplinary actions, staff development and training, Benefits Admin, Time & Attendance,

LOA, Performance Appraisals, Full Cycle Recruitment, Job Analysis description, EEOC, ADA, Health & Safety

Training/programs IIPP, Worker’s compensation, OSHA 300. Driver DOT, Maintained HR/Payroll databases

(ADP/ReportSmith/AS400, Kronos/etime), personnel files, Update handbook, Supervisor’s SOP. Ensure company's

compliance with Collective Bargaining and all state/federal labor laws and regulations.

Restore credibility to the HR process and HR Team by resolving issues quickly communicating effectively and

establishing and maintaining effective working relationships between management and employees while maintaining a

high degree of professionalism. Interact proactively with regulatory compliance agencies on audits, complaints, claims

and alleged violations to ensure full company compliance.

DURST INC., Chico, CA Wrought Iron and Structural Supply 250+ employees Union

OWENS AND MINOR, City of Industry, CA Distribution of medical supplies 200+ employees

NEW DIRECTIONS, West Los Angeles, CA Non-profit helping homeless veterans 150+ employees

SPRING AIR COMPANY, City of Industry, CA Manufacturing 300+ employees Union

HUMAN RESOURCES CONTRACTING SERVICES (HRCS), Los Angeles, CA 08/03 to

03/08

SPC AIRPORT SERVICES, LAX, Los Angeles, CA 7/06 –

3/08

Area Human Resources Manager (HRCS Consultant)

Oversee all day-to-day operations of the HR Department for LAX and John Wayne Airport; Employee Relations, staff

development and training, strategic planning, Payroll, Benefits, LOA’s, Heavy Recruitment, Union grievances, new hire

processing, safety program, Worker’s Compensation and UI filing, Airport Background and Badges. Re-organized the

Dept, settled 43 union grievances, resolved payroll issues, implemented progressive disciplinary actions and attendance

policy. Ensured company compliance with all state/federal regulations/labor laws and Homeland Security regulations;

personnel files, I9, postings, OSHA etc.

GHN NEON, INC., Garden Grove, CA 01/06 –

6/07

Human Resources Manager (HRCS Consultant)

Oversee all day-to-day operations of the HR Dept. and Payroll Dept. Strategic planning, updated personnel policy and

procedures, Handbook, progressive disciplinary actions, developed safety program, staff development and training,

employee/union relations, Benefits administration: medical, dental, vision, life insurance, long-term disability, EAP, 401k

retirement, reimbursement accounts and COBRA, LOA Tracking, recruitment and selection, Ensure company's

compliance with all state/federal labor laws and regulations set up a new HRIS system and educate and prepare the

employees for lean manufacturing, six sigma. Heavy employee and Union Relations contract negotiations.

LAURA GARZA

1311 South Laverne Avenue

East Los Angeles, CA 90022

Home 323-***-**** Cell 323-***-****

acghqc@r.postjobfree.com

MULTIQUIP, INC., Rancho Dominguez, CA 05/05 –

01/06

Human Resources Generalist (HRCS Consultant)

Oversee all day-to-day operations of the HR Dept. Responsible for start-up of Human Resources Department at new Plant,

Strategic planning, updated personnel policy and procedures, Handbook, progressive disciplinary actions, safety program,

staff development and training, employee relations, Benefits administration: medical, dental, vision, life insurance, long-

term disability, EAP, 401k retirement, reimbursement accounts and COBRA, Heavy Recruitment, Ensure company's

compliance with all state/federal labor laws and regulations, Wage and Hour, EEO, ADA, FMLA, CAFRA, etc.,

SEALY MATTRESS COMPANY, South Gate, CA & Phoenix, AZ 8/03 – 5/05

Area Human Resources Administrator Southwest Region (HRCS Consultant)

South Gate, CA Plant 370 union employees and Phoenix, Arizona Plant 240 non-union employees. Responsible for start-

up of Human Resources Department, Safety, Ergonomics, Worker's Compensation, Progressive Disciplinary,

Implementation of attendance policy. State and Federal Compliance audit. Employee Relations/Labor Relations Union

Grievances Benefit Administration, Recruitment and Selection, Job development and description, Staff Development and

Training. Continuous improvement, Lean Manufacturing, six sigma, Kaizen, Kanban, 5 S, ISO

SOFT GEL TECHNOLOGIES & CHEMCO INDUSTRIES, Los Angeles, CA 10/01 –

08/03

Human Resources Manager Consultant (2) companies multiple sites

Oversee all day-to-day operations of the HR Dept and Payroll Dept. (for Both Companies) Updated policies and

procedures, Handbook, disciplinary actions, safety program, staff development and training, personnel policy and

procedures, employee relations, GMP’s and GLP’s, union avoidance, benefits administration: medical, dental, vision, life

insurance, long-term disability, EAP, 401k retirement, reimbursement accounts and COBRA. Negotiate all benefit

contracts with carriers. Recruiting: advertising, job description development, job application and candidate selection.

Introduced new payroll system (ADP). Ensure company's compliance with all state/federal labor laws and regulations,

Wage and Hour, EEO, ADA, FMLA, CAFRA etc.,

LAGLC, Los Angeles, CA (310+emp 5 off sites) non-profit - Union 02/96 –

9/01

COCA-COLA BOTTLING OF LOS ANGELES, Los Angeles, CA (1500+ employees 11 off sites) 04/93 -

02/96

EDUCATION / CERTIFICATIONS

B.A. in Psychology in progress

University Of Phoenix

Human Resources Management Certification

University Of Phoenix

Human Resources Management Developing Human Resources Employee Compensation

Benefits and Services Recruitment and Selection Employee Relations

Administration of Consolidated Omnibus Budget Reconciliation Act (COBRA)

Air Quality Management District - Employee Transportation Coordinator

MILITARY EXPERIENCE

UNITED STATES ARMY, El Monte, CA 07/87-

12/89

736th Transportation Unit - Truck Driver/Personnel Clerk

Was a Truck Driver and transferred to Personnel were I processed all new enlistment personnel for the Transportation

Unit, ensured proper payroll entries, insurance information, tracked all licensure and physical requirements set by Army

regulation. Maintained accurate personnel files and classified information.

REFERENCES FURNISHED UPON REQUEST

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