CHANDAN KUMAR SINHA, PMP

Mobile: 814*******

Email: acghp3@r.postjobfree.com

Seeking career assignments in Scrum Master/ Agile Project Management/ Agile Coach role with a

growth oriented organization of high repute.

QUALIFICATION HIGHLIGHTS

• Agile Project Manager with more than 6 years of work experience in Information Technology

industry.

• Extremely proficient in carrying out agile project management responsibilities, scrum master

role, agile coaching and business analysis, with rich experience of end to end software

development life cycle implementation.

• Highly skilled in carrying out the responsibilities of scrum master

Helps the product owner in managing the product backlog.

Coaches the scrum team on scrum best practices and helps them in executing the

sprint.

Monitors the team velocity, burn down charts and tracks the progress to help the team

in achieving the sprint goal.

Leads the scrum events i.e. planning meeting, daily scrum meetings, product backlog

grooming sessions and sprint retrospective.

Presents the accomplishments of the team in sprint reviews.

Removes obstacles to help the team work smoothly.

• Adept at interfacing with clients and managing development teams for major engagements.

• Experienced in project planning and estimation, requirements analysis, creating

specifications, writing SQL queries, onsite offshore coordination, team management, resource

management and analyzing problems & providing solutions.

• Worked on multiple Dot Net projects in Travel & Hospitality and Media & Communication

domains.

EDUCATION SUMMARY

MBA (International Business) University Business School, Chandigarh 1 ST Division 2009-

2011

B.Tech (Mechanical Engg.) National Institute of Technology, Jamshedpur 8.4 (CGPA) 2002-

2006

Class XII (BIEC) Gaya College, Gaya 74%

2001

Class X (CBSE) Creane Memorial High School, Gaya 85%

1999

EXPERIENCE SUMMARY

Project Manager - II SNL Financial, Ahmedabad Feb 2013-

Present

Senior Executive HCL Technologies - Business Services, Chennai May 2011 - Jan

2013

Programmer Analyst Cognizant Technology Solutions, Kolkata Sep 2006 - June

2009

EXPERIENCE DETAILS

Project Manager - II SNL Financial Feb 2013 -

Till Date

Business Vertical: Media & Communication

Roles and Responsibilities:

• Carry out the responsibilities of scrum master and lead all the scrum events.

• Coach the development team about the scrum best practices.

• Help the product owner in maintaining and prioritization of product backlog.

• Perform high level estimation, feasibility study, scoping, risk assessment and planning of new

projects.

• Participate in the scoping of proposed enhancements, and work with content managers,

product managers, or other project managers to turn business requirements into actionable

developer specifications.

• Responsible for end-to-end specification, development, testing, and release of assigned

project deliverables.

• Manage the assigned resources by accomplishing the responsibilities of a resource manager.

• Mitigate risks while managing tasks, resources, and changes and identify scope creep.

• Actively communicate and maintain coordination between onsite and offshore team members.

• Analyze the requirements to have new database structures and work with data architects to

get the new structures created.

• Writes SQL queries and stored procedures.

• Anticipate and prevents common errors. Test enhancements pre- and post-development to

make sure system meets end user needs and is error free. Assure quality control including

regularly updating and maintaining procedures.

• Gather feedback from aligned content groups for future enhancements and ways to increase

timeliness, accuracy, relevance, and comprehensiveness. Acts as a liaison between content groups

and developers to correct bugs in systems and follows up with end users.

Achievements:

• Successfully completed five product releases and more than a dozen content releases.

Senior Executive HCL Technologies - Business Services May 2011 - Jan

2013

Business Vertical: Operational Excellence Group

Roles and Responsibilities:

• Provide solution to the projects in crisis (flash projects) through a structured approach of

process understanding, problem identification, root cause analysis, identifying options, proof of

concept, monitoring the progress and then implementing the solution.

• Implement agile practices, process automation, lean and scrum principles in the affected

projects.

• Provide end to end support through business analysis, operational excellence, quality

management, application development, proactive contract review and contract audit of all the

projects in the organization.

• Participate in requirements elicitation and analysis, team management & active

communication

• Perform process mapping, assess capability gaps and develop process improvement plan

• Responsible for conceptualization, design, development, testing and implementation of tools

and applications.

Achievements:

• Rated Outstanding in annual performance appraisal.

• Got appreciation from the client for conceptualization, design and development of Letter

Generation Application.

Programmer Analyst Cognizant Technology Solutions Sep 2006 - June

2009

Business Vertical: Travel & Hospitality

Roles and Responsibilities:

• Software development, coordination with the onsite team and communications with client.

• Develop prototypes to demonstrate the behaviour of proposed applications.

• Requirements analysis and documentation.

• Writing SQL queries and stored procedures.

Achievements:

• Successfully completed Cognizant certification in C# and SQL Server in 2006.

• Successfully completed the requirements to be recognized as Microsoft Certified Professional

in the year 2008.

CERTIFICATIONS

• Project Management Professional (PMP), Project Management Institute, 2014

IT Skills

• Knowledge of SQL Server, TFS and ASP Dot Net.

• Well versed with MS Visio, MS Office Applications (Word, Excel, PowerPoint), SPSS,

Minitab.

ACTIVITIES AND INTERESTS

• Avid reader with interest in Business and Leadership.

• Studies business cases and solves them by applying strategic management principles and

management theories.

PERSONAL INFORMATION

• Date of Birth - 7th October, 1984

• Marital Status - Married

• Languages Known - English, Hindi & French (Basics)

• Permanent Address - Mamta Niwas, Jai Prakash Nagar, Gewalbigha, Gaya - 823001, Bihar

• Current address - I 202, Indraprastha Towers, Drive In Road, Ahmedabad - 380094, Gujarat

APPENDIX 1 - MAJOR PROJECTS

Project Title: Rebuild the MediaCensus Packaging model

Client: SNL Financial

Duration: Jan 2014 to Sep 2014

Organization: SNL Financial

Primary Role: Agile Project Manager

Description :

This project is about rebuilding the Mediacencus Packaging model as the current data structures and

content processing tools used to maintain the MediaCensus Packaging data set are inefficient and

have a substantial lack of functionality. It addresses the need for revamp of the internal systems, with

the goal of bringing the MediaCensus data to par with how content is typically maintained at SNL.

I worked as an Agile Project Manager & was involved in project estimation, release and sprint

planning, conducting scrum events, requirements gathering and creating specifications, maintaining

scrum artifacts, sprint execution, risk management and team management.

Environment :

DOT Net, SQL Server, TFS, Google Docs, MS Excel

Project Title: M&C Integration into SNL Research Library

Client: SNL Financial

Duration: Jan 2014 to Apr 2014

Organization: SNL Financial

Primary Role: Agile Project Manager

Description :

This project is about creation of web pages to showcase the SNL Kagan and MRG content. Faceted

search functionality on the pages will allow users to more easily access the research and data they

need, but will also allow users and sales prospects (via demo) to see, in a more organized format, all

of what SNL have to offer for its Media customers.

I worked as an Agile Project Manager & was involved in project estimation, release and sprint

planning, conducting scrum events, requirements gathering and creating specifications, maintaining

scrum artifacts, sprint execution, risk management and team management.

Environment :

DOT Net, SQL Server, TFS, Google Docs, MS Excel

Project Title: Rebuild the Mediacensus Estimation Model

Client: SNL Financial

Duration: Oct 2013 to Feb 2014

Organization: SNL Financial

Primary Role: Agile Project Manager

Description :

This project is about rebuilding the Mediacencus estimates model as the current model is difficult to

modify & does not support the enhancements required for the SNL product. Mediacencus estimates

model is an algorithm to forecast the number of subscribers for media operators in USA in a given

period.

I worked as Agile Project Manager & was involved in project estimation, release and sprint planning,

conducting scrum events, requirements gathering and creating specifications, maintaining scrum

artifacts, sprint execution, risk management and team management.

Environment :

DOT Net, SQL Server, TFS, Google Docs, MS Excel

Project Title: GMC Content and Usability Enhancements

Client: SNL Financial

Duration: Mar 2013 to Sep 2013

Organization: SNL Financial

Primary Role: Agile Project Manager

Description :

The project is about addressing the problem that SNL does not have a single consolidated interactive

table to display company-level data for Global Multichannel users. As a result, clients often require

assistance to locate data or abandon their search and leave unfulfilled. We ended up creating new web

pages to display multiple key metrics at the company level for the GMC operators.

I worked as Agile Project Manager & was involved in project estimation, release and sprint planning,

conducting scrum events, requirements gathering and creating specifications, maintaining scrum

artifacts, sprint execution, risk management and team management.

Environment :

DOT Net, SQL Server, TFS, Google Docs, MS Excel

Project Title: Process Optimization in Deutsche Bank

Client: Deutsche Bank

Duration: Jul 2012 to Dec 2012

Organization: HCL

Primary Role: Consultant

Description :

This project deals with the Know Your Customer (KYC) work of the corporate customers of Deutsche

Bank. The objective of the project is to implement a standard operating procedure and make sure that

the team productivity and quality of deliverable are meeting the standards set by the client.

My responsibilities were to provide solution through a structured approach of process understanding,

problem identification, root cause analysis, identifying options, proof of concept, monitoring the

progress and then implementing the solution. I ended up implementing agile practices, process

automation, lean and scrum principles in the project which resulted in sustained improvements.

Environment :

MS Visio, MS Excel, MS PowerPoint

Project Title: Productivity and Quality Improvement in CBA

Client: Commonwealth Bank of Australia

Duration: Jan 2012 to June 2012

Organization: HCL

Primary Role: Consultant

Description :

This project is about remediation of customer accounts for a client called Commonwealth Bank of

Australia. The goal of the project was to improve the productivity of the team and quality of the

deliverable which were not meeting the standards set by client.

My responsibilities were to provide solution through a structured approach of process understanding,

problem identification, root cause analysis, identifying options, proof of concept, monitoring the

progress and then implementing the solution. I ended up implementing agile practices, process

automation, lean and scrum principles in the project which resulted in sustained improvements.

Environment :

MS Visio, MS Excel, MS Access, MS PowerPoint

Project Title: Productivity and Quality Improvement in CEVA

Client: CEVA Logistics

Duration: July 2011 to Dec 2011

Organization: HCL

Primary Role: Consultant

Description :

This project is about tracking the shipments of a logistics company called CEVA logistics in real time

and reporting them in a timely manner. The goal was to improve the productivity of the team and

quality of deliverable, which were not meeting the expectations of the client.

My responsibilities were to provide solution through a structured approach of process understanding,

problem identification, root cause analysis, identifying options, proof of concept, monitoring the

progress and then implementing the solution. I ended up implementing agile practices, process

automation, lean and scrum principles in the project which resulted in sustained improvements.

Environment :

MS Visio, MS Excel, MS Access, MS PowerPoint

Project Title: Enhancement & Maintenance of WHG Web Pages

Client: Wyndham Hotels Group

Duration: Aug 2008 – May 2009

Organization: Cognizant Technology Solutions

Primary Role: Programmer

Description :

The project is about enhancement and maintenance of the web pages of multiple hotels under

Wyndham Hotel Group (WHG).

I worked as a programmer and was responsible for requirements analysis, software development,

writing SQL queries and coordination with the onsite team. I also developed prototypes to

demonstrate the behaviour of proposed solution.

Environment :

DOT Net, SQL Server, MS Office

Project Title: Single Point of Entry

Client: Wyndham Hotels Group

Duration: May 2007 to Mar 2008

Organization: Cognizant Technology Solutions

Primary Role: Programmer

Description :

This project is about the improvement of user interface and performance of the SPE (Single Point of

Entry) application of the Wyndham Hotel Group. The objective is to add new features of rate

distribution, resolve multiple issues in the tabs of the main form and maintain the integrity of the

database.

I worked as a programmer and was responsible for requirements analysis, software development,

writing SQL queries and coordination with the onsite team. I also developed prototypes to

demonstrate the behaviour of proposed solution.

Environment :

DOT Net, SQL Server, MS Office

Project Title: Property Management System (PMS)

Client: Cendant Hotels

Duration: Sep 2006 to Jun 2007

Organization: Cognizant Technology Solutions

Primary Role: Programmer

Description :

The purpose of this project is to implement a new Property Management System (PMS) having

advanced features for Cendant Hotels. They are using a legacy PMS System with a Central

Reservation System (CRS) developed in Informix and ‘C’ language, which need to be replaced with a

new Property Management System having advanced features (using Dot Net framework) and

integrating it with a new CRS database.

I worked as a programmer and was responsible for requirements analysis, software development,

writing SQL queries and coordination with the onsite team. I also developed prototypes to

demonstrate the behaviour of proposed solution.

Environment :

DOT Net, SQL Server, MS Office

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