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Customer Service Assistant

Location:
Montréal, QC, Canada
Posted:
October 25, 2014

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Resume:

Wassim Najibeddine

*-*** *** *******-****** Gatineau, Québec. J8R 0J3 1-819-***-****

acghok@r.postjobfree.com

EDUCATION

*- ***. ** **** ******* Aug. 2012 - Present

Faculty of Medicine, University of Sherbrooke, Quebec

Implication of NOXs enzymes in hypertrophy and cardiac failure in hereditary

cardiomyopathy

In review / Graduation: December 2014

2- BSc. in Biomedical Science with Minor in Business Administration May 2010

Faculty of Science, University of Ottawa, Ontario

PROFESSIONAL SKILLS

Experience in research project coordination.

Strong experience in Western blot technique.

Experience in indirect Immunofluorescence techniques for cells and tissue sections.

Basic experience in performing PCR and RT-qPCR.

Ability to perform animal dissection, protein extraction and dosage.

Ability to perform primary culture of cardiomyocytes, endothelial endocardiac cells, vascular

endothelial cells, vascular smooth muscle cells and hepatocytes.

Ability to perform nuclear, cytosol and membrane isolation.

Ability to maintain cell lines (passage, freezing and thawing).

Ability to maintain animal colonies.

Experience in using 3D confocal and regular microscopy including staining and image acquisition

techniques.

Experience in conducting all the required related analysis including 3D reconstruction of images,

quantitative and qualitative analysis.

Strong computer skills in MS Word, Excel, Powerpoint, Pubmed, GraphPad Prism and

ImageSpace Unix Shell (Silicon Graphics) Confocal Laser Microscopy analysis system.

PERSONAL SKILLS

Strong verbal and written communication skills in both English and French.

Ability to learning, memorizing, gathering and organizing large amounts of information.

Dependable, self-motivated, flexible and results oriented.

Ability to manage time effectively, evaluate priorities and meet deadlines.

Ability to work independently as well as within a team environment.

GRANTS

Admission scholarship, University of Ottawa, 2006

Pre-doctoral research scholarship, University of Sherbrooke, 2012

COMMUNICATIONS

1. Najibeddine W, Jules F, Normand A, Keita R, Jacques D. (2013). ETB receptors

mediate ET-1-induced increase of nuclear calcium in human right and left ventricular

endocardial endothelial cells. International Society for Heart Research (ISHR) XXI World

Congress, June-July 2013, San Diego, California, USA. (Poster)

2. Keita R, Najibeddine W, Normand A.R, D’Orleans-Juste P, Magder S and Jacques

D. (2013). Differences in excitation-secretion coupling exist between left and right

human endocardial endothelial cells. International Society for Heart Research (ISHR)

XXI World Congress, June-July 2013, San Diego, California, USA. (Poster)

3. Al-Khoury J, Semaan W, Najibeddine W, D’Orléans-Juste P, Magder S, Jaques, D,

Bkaily G. (2013). ET-1 and NHE1 in vascular failure in hereditary cardiomyopathy.

International Society for Heart Research (ISHR) XXI World Congress, June-July 2013,

San Diego, California, USA. (Poster)

4. Al-Khoury J., Ahmarani L., Chamoun M., Najibeddine W., Jacques D., and Bkaily

G. (2013). Presence of NOX1-5 in human vascular smooth muscle and endothelial cells:

Regulation of nuclear calcium. International Society for Heart Research (ISHR) XXI

World Congress, June-July 2013, San Diego, California, USA. (Poster)

WORK EXPERIENCE

1. Receptionist & Optometric assistant Sep.2014-Present

Merivale Mall Eye Care Clinic, Nepean, ON

Ensuring that day-to-day operations of the front office run smoothly.

Ensuring that the schedule is complete and accurate by making necessary changes if

cancellations occur and by preparing for upcoming appointments.

Providing excellent telephone support ensuring that all clients are acknowledged promptly

and politely and made aware of upcoming appointments.

Performing pre-testing on patients and taking retinal photos.

2. Master’s student Aug.2012-Sep. 2014

Faculty of Medicine, Department of Anatomy and Cell Biology, University of Sherbrooke

Performing research and technical laboratory work related to cell and molecular biology.

Performing literature searches and writing scientific reports.

Introduced to the process and writing of research grant proposals and submission.

3. Service Delivery Agent Sep.2011-May 2012

Citizenship and Immigration Canada, CPC-Vegreville via Query Response Centre (QRC)

Analyzing and interpreting the information and documents provided through e-applications

by an applicant wishing to extend their visitor, study or work permits in Canada, in coordination

with the Immigration and Refugee Protection Act (IRPA) and Regulations.

Updating client information in CPC.

Issuing extensions in CPC based on the information and documents provided through e -

applications program.

Searching for clients’ information related to medical examination and other documentation

through FOSS and GCMS programs.

Working with the Verification of Entry team by issuing confirmation of permanent residence

documents to clients after careful review and search in archived information back to decades

ago.

Assembling and scanning immigration files.

Creating computerized immigration files.

Nov. 2010 – Jul. 2011

4. Credit analyst

JP Morgan&Chase

Providing personalized customer service to meet or exceed client’s time and quality

expectations while educating customers about decisions made.

Making decisions to adjust customers existing and new lines of credit based on credit

bureau check, data gathering and analysis of information through discussion with the

customer.

Ensuring that decisions are taken within set up risk and management policies.

Using computer programs and database to collect, review, analyze and report on

customer’s related data.

Sep. 2008 – May 2009

5. Technology Partnership Assistant

Technology Transfer and Business Enterprise (TTBE), University of Ottawa

Reviewing technical documents relating to patents, invention disclosures and discoveries.

Completing assigned research on technologies, companies and market participants

Working with technology partnerships professionals to craft reports on technologies under

investigations

Inputting information relating to active files into an intellectual property database

Learning the process of technology commercialization

Oct. 2009 – Jun. 2010

6. Teacher

Franco- Jeunesse School

Teaching Arabic language for kids

Preparing program and lessons

Using different approaches and techniques to make information easier to understand

ACTIVITIES/INTEREST

Previous president of ABSA at the University of Ottawa.

Volunteered as a Cubs and Otters leader in the World Federation of Independent Scouts, BPSA.

Volunteered as a Beaver and Scouts leader in Scouts Canada.

Enjoying travelling, scientific readings, soccer, basketball, body building and musical keyboard

playing.

References are available upon request



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