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Customer Service Sales

Location:
Nashville, TN
Posted:
October 24, 2014

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Resume:

KENDRICK D. HOOVER

** ****** ***** *****, **** Stewart, GA 31135

615-***-****

acghlw@r.postjobfree.com

PROFESSIONAL SUMMARY

Security Officer and Military Veteran with a Secret Security Clearance offering over 8 years of proven

experience in the United States Army and private sector. Accomplished measurable results while leading teams in

a dynamic, fast paced environment. Possess a comprehensive background in Security and Operations

Management. Successfully managed staff and ensured that the Coffee Shop is open for business according to the

schedule and the workload. Possess extensive knowledge in risk management, disaster preparedness, and strategic

planning. Recipient of multiple awards for outstanding performance and professionalism in the United States

Army. Career supported by a vast operational leadership and multiple training. Areas of expertise include:

• Leadership • Project Management • Strategic Planning

• Disaster Preparedness • Training and Development • Organization / Communication

• Data Analysis • Risk Management • Microsoft Office Suite

PROFESSIONAL EXPERIENCE

United States Army – Various Locations 2011 – 2014

Tactical Data Systems Specialist

• Utilized technical diagrams in order to calculate spatial equations to obtain accurate coordinates under

pressure

• Trained and Certified with Security Plus in order to assure safe keeping of confidential information

• Preformed preventative maintenance on vehicles and grounds upkeep. Employed training in security and

patrol duties

Toyota of Cool Springs – Franklin, TN May 2011 – July 2011

Sales Associate / Vehicle Detailer

• Developed buyers by maintaining rapport with previous customers, suggested trade ins, met prospects at

community activities, greeted drop ins, responded to inquiries, and recommended sales campaigns and

promotions

• Ensured the customer understands the vehicle’s operating features, warranty and paperwork

• Properly maintained clean appearance of company vehicles and promoted long term goal of customer's

loyalty and satisfaction

The Coffee Beanery LLC – Franklin TN 2006 – 2011

Manager

• Successfully managed staff and ensured that the Coffee Shop is open for business according to the

schedule and the workload

• Processed invoice payments for supply and purchases on a regular basis each week

• Trained shop staff to ensure a warm and welcoming environment and that customer service is efficient and

outstanding

• Maintained a high level of cleanliness and hygiene in the shop at all times

EDUCATION / CERTIFICATIONS

United States Army Advanced Individual Training Course

Security Plus Course



Contact this candidate