SHOBHANA MANOKARAN (CAPM, Six Sigma Green Belt)
**** *** **** *********, ******* TX 77058
Contact: 832-***-**** Email: acghli@r.postjobfree.com LinkedIn: pub/shobhana-manokaran/81/3b/3a4/
BUSINESS ANALYST
Over 2 years of experience, and Indigenous & International exposure in managing & delivering projects for reputed accounts;
key contribution in developing project management plans and process engineering & improvement practices
Sound understanding of business processes, creating business blueprints, to -be processes and functional design documents
based on user requirements. Possess a unique blend of knowledg e in business operations management and proficiency in
understanding business issues and data challenges, identifying strengths and weaknesses, and rev iewing and editing
requirements and specifications
CREDENTIALS
Master of Science (MS) in Engineering Management from University of Hou ston-Clear Lake, TX, GPA 3.77/4 2014
Bachelor of Technology in Computer Science and Engineering from SRM University, India, GPA 3.92/4 2012
Certifications:
Certified Associate in Project Management from Project Management Institute - PMI License# 1743486
Joint Certification in Project Management and Six-Sigma Green Belt from University of Houston-Clear Lake, TX
Scrum Fundamentals Certified (SFC) from SCRUMstudy
TECHNICAL SKILLS
Programming Languages C, C++, ASP.NET
Database Packages MySQL, PL/SQL, SQL Server, UML, Informatica, Toad
Web Development Tools HTML, XML, CSS, VB Script
Project Management Software MS Project 2013
Quality Software Minitab 2014
Simulation Software @Risk, CAPSIM Business Simulation, Data Envelopment Analysis (DEA)
MS Office Application MS Excel - Excel H-Lookup, V-lookup, Macros, Solver, Regression Analysis
EXPERIENCE
Teaching Assistant University of Houston-Clear Lake, TX Since Jun 2014
Assisted the professor in teaching, grading, course evaluation, research and development for Project Manageme nt and New
Business Development
Recognized, respected & nurtured the creative potential of each student . Evaluated timely submissions of assignments and
provided guidance for graduate students on their Curriculum, Assignments, Projects and overall performance improvement
Student Assistant at Alfred R Neumann Library University of Houston-Clear Lake, TX Feb 2014 - May 2014
Supported professor, students & staffs select books, articles, research papers & other resources from libraries across the world
Provided solution for copy rights issue and improved the service by reducing the mailing cost by 30%
Assistant System Engineer TATA Consultancy Services, India Aug 2012 - Jul 2013
Project Undertaken:
Client: TCS Internal Role: Team Lead
Provided application maintenance and enhancement support for the software applications. Conducted continuous integration
with additional responsibility of validated architecture and design
Performed technical root cause analysis and outlined corrective action as well as analyzed and resolved performance issues an d
other limitations
Client: The Hartford Financial Services Group, CT Role: Data Analyst, Information Management
Liaised with customers for technical requirements and conducted analysis of corporate -wide business problems to be solved
Designed business objects using Informatica and d eveloped the database using Oracle DBM. Migrated ETL of flat files to Oracle
DB using PL/SQL and Toad as the IDE
OTHER ACADEMIC ACTIVITIES
Projects Undertaken:
Business Development (Aug 2013-Dec 2013): Cost-effective Business plan with marketing strategy for launch of a new product
Six Sigma Qualities (Jun 2014-Aug 2014): Quality improvement project for university cafeteria resulting in 20% increased profit
Professional Project Management (Jan 2014-May 2014): Project plan for Pipeline replacement project for the university
Capstone (Aug 2014-Dec 2014): Research on Factors leading to Project failure due poor/insufficient requirement management
Position of Responsibilities:
Secured Dean’s Dollars for Scholars Scholarship from University of Houston -Clear Lake, 2013-2014
Winner of Best Outgoing Student, SRM University, 2012
Elected as the Department SPOC / Class Representative at SRM University, 2010-2012
Shobhana Manokaran Page 1