MATTHEW BROWN
**** **** ***** ****** *******, Illinois 60660 ● 312-***-**** ● acghis@r.postjobfree.com
www.linkedin.com/in/matthewbrown34/
PROFILE SUMMARY
OPERATIONS MANAGER
LOGISTICS TECHNOLOGY STRATEGY
Dynamic, results-oriented leader focused on individual accountability with a demonstrated record of maximizing productivity
while minimizing expenses in supply chain operations for Fortune 500 compan ies. Effective conceptual thinker, innovative and
analytical, recognized for designing and implementing projects and strategies that drive process efficiency improvements.
Dedicated mentor and personnel trainer who owns the outcome Creative, confident and effective problem solver Exceptional
communicator and conduit for operational, technical, ven dor and marketing stakeholders
Leadership and Team Building ● Strategic Planning ● Performance Analysis ● Kaizen/Six Sigma Trained ● Process
Improvement ● Personnel Training ● Operations Planning ● Production and Inventory Management ● Supply Chain
Management ● Cost Savings ● Problem Solving ● Scheduling and Resource Allocation
PROFESSIONAL EXPERIENCE
Coca-Cola Refreshments, Niles, Illinois
01.13 – Present
MANUFACTURING SUPERVISOR, WAREHOUSE
Provide work place cultural leadership by driving innovation, collaborating with systems, customers and keys stakeholders.
Ensure strategies are turned into operational plans by reinforcing concepts and providing feedback to team members and
internal/external customers.
● SAP APO DRP/SNP conversion subject matter Power User and trainer for Niles Production Center
● Identify and assist issue resolution process for SAP SNP/PR1 go live
● Leading warehouse/transportation project to reduce 3 party shipping and handling costs by 2.3 million in 2014 fiscal year
using Six Sigma DMADV process (define, measure, analyze, design, verify). Realized 1.95 million YTD in savings through September 2014
● Conceptualize and successfully launch Coca-Cola SIP (Safety Improvement Program) in 4 qtr. of 2013
● Develop key associates to take on greater responsibility by coaching while providing specific agendas and plans to
attain goals
● Improve loading accuracy 1.85% over 2013 to meet cooperate goal of 99.80% 2014 YTD by re-evaluating SOP, providing
consistent structure, retraining, OPL and developing true team ownership
● Reduce OTR detention time charges 11.3k YTD by implementing visual management systems and claims resolution
● Slash inventory breakage and loss variances by 5k advancing SOP for identif ication and resolution
CFA Software, Addison, Illinois
07.11 – 01.13
BUSINESS SYSTEMS ANALYST
Develop business, functional and stakeholder requirements for CFA customers . Authored comprehensive software testing
strategy across multiple versions and make key contributions to CFA’s product development.
● Lead the internal structure and formalization of requirements into processes increasing the foresight among business owners using ITIL concepts
● Furnish and maintain customer project plans to achieve deliverables
● Streamline internal CRM goals increasing effective communication, information flow and identifying cross application resolution opportunities
● Facilitate end user requirements, interviews and workshops
● Utilize CRM to identify potential software capability improvements and training opportunities
● Define functional requirements with users and provide recommendations to improve business processes though analysis and work with technology teams to translate them into system requirements
● Provide implementation consulting, training and post implementation support services .
Federal Mogul (Fel-Pro Gaskets), Skokie, Illinois
03.08 – 05.11
DC OPERATIONS SUPERVISOR
Supervise all facets of a 3-story, 250k-sq.-ft. high volume, order fulfillment DC with more than 100 FT and temporary employees
and 4 salaried staff with a $12 million operations and freight budget . Implement Lean, Six Sigma strategies of the FMPS.
Empower associate kaizen teams to review the historical standards pertaining to specific process and drive improvements.
● Increase the overall W MS OP performance by 16% by implementing productivity tracking tools
● Develop an order-picking quality control structure that annually exceeded corporate LPM goals of 3.0 using Six Sigma DMAIC. (Define, Measure, Analyze, Improve, Control)
● Initiate multidimensional approach that included standard WMS training procedures, automated random inspection,warehouse slotting and a progressive reward/corrective action programs resulting in a 25% quality improvement
● Implement Manhattan TMS and restructured order processing priorities
● Change the safety culture with employee and upper management buy-in.
● Emphasize safety through daily communications,
near-miss reporting structure, vendor training, DUPONT Stop Observation Processes and active employee involvement in issue resolution.
● Reduced DC operations LTI rate from 4.2 to 0.8 2011, producing an annual savings of $220, 000
● Review, calculate ROI and initiate valid safety, quality and productivity improvements into all operations
Federal Mogul (Fel-Pro Gaskets), Skokie, Illinois
09.05 – 02.08
DC PROJECT MANAGER
Chart, coordinate and execute the overhaul of the DC systems and operational design. Generate action plans that physically
reorganize operational efficiencies and implement software improvements both within budget.
● Evaluate, plan and execute an OP W MS/Vocollect voice solution, increasing associate performance by 20% and achieving order accuracy of 98.6% using SDLC standard.
● Produce and manage W MS carousel OP software implementation improving OPP by 32% and carousel inventory accuracy to 98.7%
● Designed user interface, co-wrote, recorded and directed Information Technology (IT) and User Acceptance Testing (UAT).
● Automate parcel order shipping processes and share successes through FM Enterprise Portal
● Automate Bill of Lading (BoL) and Packing List programs using WMS event triggers.
● Realize operational synergies across multifunctional teams and reduce 5.5 FTEs
● Lead multifaceted Kaizen teams to improve processes standards, policies, procedures and system configurations.
● Observe operational inefficiencies and write new structured training courses that i ncluded certification processes for 120 DC
associates (and performed “train the trainer” workshops for 22 associates)
Federal Mogul (Fel-Pro Gaskets), Skokie, Illinois
09.03 – 08.05
BUSINESS ANALYST III
Enhance WMS functionality document and communicate required technical enhancements to development staff. Lead team to
drive operational excellence projects .
● Eliminate 52 WMS required re-slotting transactions by cloning W A movement, etc., using ORACLE ERP form
● Increase warehouse SKU re-slotting productivity by 200% and order accuracy 12%
● Develop WMS/ERP inventory reconciliation process
● Design WMS end-user workload summary tool with “drill down” capabilities, allowing users to be self -directed
● Develop procedures for department’s QS/ISO 9001/14001 certifications
● Improved the Cycle Counting (CC) procedures through random aisle audits and strict adherence of corporate requirements.
● Increased overall inventory accuracy to 99.3% for the DC, which resulted in not being required to perform year -end physicals seven years running, saving more than $250,000
Federal Mogul (Fel-Pro Gaskets), Skokie, Illinois
12.02 – 08.03
OPERATIONS SUPERVISOR
Perform detail operational and systems analysis of international ship processes .
● Reengineer SOP for international shipping processes
● Remove WMS system process barriers and reduce order turn time
Federal Mogul (Fel-Pro Gaskets), Skokie, Illinois
10.99 – 11.02
PROJECT TEAM LEAD CI LEADER
Provide leadership, operational analysis, training and support for WMS implementation project.
● Implement WMS using systematic approaches to improve SOP
● Develop ramp-up and go-live plans, including managing user requirement definition and configuration design, co -authoring
and executing integration testing scripts for all operational facets of the WMS design/implementation
EDUCATION_
Northeastern University – BOGP, 2005
Columbia College Chicago, Audio Engineering, 1987
Coca-Cola ARO – SAP Training Leadership series 2014
Coca-Cola TPM Training 2013
Federal Mogul Lean Manufacturing/Six Sigma Certified, 2005 - 2006
Federal Mogul Constraint Management Certification, 2004
Federal Mogul Project Planning and Management, 2003
Motorola and Fel-Pro Total Quality Control Training, 1997