Joseline Hernandez:

acghas@r.postjobfree.com

***** ********** ***

Bellflower California

USA 90706

Profile:

A self-starter and quick learner. Versatile skill set with experience in customer service, sales, and written and oral communication.

Experience:

Sep 2014 - Telemarker - Farmers Insurance Brea

- Meet daily number of quotes.

- Deliver great customer service.

- Data entry and calculate premium.

Apr 2013 - Aug 2014 Sales Rep/ Assistant Manager - Fred Loya Insurance Paramount

- Implemented processes that save time or increase work productivity.

- Set self goals monthly, creating great productivity.

- Highest score on secret shopper survey.

Nov 2012 - Feb 2013 Sales Associate. - Macy's Cerritos

- Achieved 100% of my daily goals.

- Displayed a great, helpful attitude on a daily basis that was consistently praised by customers and coworkers.

- Promoted several new products/services to the public that earned "key item" status.

Jan 2010 - Nov 2012 Cashier/Assistant Manager - La Pizza Loca Long Beach

- Learned a new language.

- Created ideas to increase monthly production.

- Inform customers of specials.

- Take order over the phone and in person.

Education:

Jul 2014 - Jul 2014 General Requirements - Cerritos College

- Accomplishing units to transfer with 3.5 gpa

Sep 2012 - Feb 2013 General Studies - Fullerton College

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Feb 2009 - Jun 2012 General Education - Downey High School

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Skills:

- Bilingual

- Customer service skills

- Verbal communication

- Selling products or services

- Adaption of any background

- Promotioanal events and marketing

Other:

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Ability to resolve conflict in person or over the phone.

- Self-motivated with a strong work ethic for professionalism and timeliness.

Contact this candidate