Prasad Nagaraj

th rd

#**CPanchajanya, * Cross, * Main Hoysalanagar, Ramamurthynagar, Bangalore

+919********* acghad@r.postjobfree.com

Business Analyst

CAREER PROFILE

Working as a Business Analyst with around 10+ years of rich experience in the areas of

Requirement Management, Customer interaction, Scrum Agile & Quality Control

Handling multi projects of over 10million dollars for customers in India & Thailand

Effective communicator with honed relationship management, presentation,

coordination skills

Highly experience in Pay TV domain.

Engage with C-level customer stake holders

Work with business counterpart to identify scope and prioritize the requirements

Liaising with internal “Cross-functional” team and customers

UI/UX interaction with customers

Along with architect, document functional business requirement & low fidelity

prototypes

Impact Software design with customer POV, if any deviation try to negotiate with

customer

Customer Training on product features

Experience in managing a team size of 5

Translate business requirements into unambiguous simple requirements

CORE COMPETENCIES

Requirement Elicitation Requirement documentation Customer communication

• • •

Multi-Site User stories Scrum Agile

• • •

Communication Sales/Delivery Support UI/UX

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PROFESSIONAL EXPERIENCE

Cisco Video Technology India Pvt ltd June 16th 2008 - Present

Contributions and responsibilities in Business Analysis

Worked as Business Analyst for Pay TV STB domain

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Product feature presentations for prospective operators and business continuity eg: On

•

Demand VOD, EPG advertisements & many more

Requirements elicitation with the customer and vendors

•

Analysis and documentation of business requirements during pre-sales & post-sales

•

Handled multiple projects (DEN and India operator & True vision’s a subsidiary of True

•

Networks a Thailand based operator)

Along with architect conduct internal workshop for development and QC

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Review software design and test case

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Customize and document presentation and Navigation requirements.

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Review and validate the graphical assets for required formats and dimensions.

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Review branding i.e. UI color and placements of widgets & customer logo along with

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customers, convey it to internal stakeholders.

Customize the Product UI for specific demographic region (eg-qwerty keypad for

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Thailand), research a workaround and propose an alternative to the customers.

Define the Remote button configuration along with customers

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Design the UI for CR's and get it reviewed by internal UX expert and conclude on best

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approach along with implementation team.

During Sprint planning if a better UX is observed, analyze and convince the customer.

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Review the implemented UI/UX and suggest improvements as my role reflects customer

•

point of view.

Demo the default UI to customer and convince the customer on the UI philosophy, hence

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reduce the redesign and upsell new features.

For certain features like Dynamic Update & EPG advertisements, define the ideal

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placeholders along with customers such that more number of eyeballs are counted and

hence increase in revenue.

Product has default strings, I along with customer customize the default strings hence my

•

activity involves convey the meaning of strings to customer and document and share the

customized string and update the translations.

Along with customer define the font, check the licensing requirement, if the font is open

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source check for compliance need internally.

Provide input to the internal UI/UX team from customer POV for any new developed UI.

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Domain Information

Currently working for Digital Pay-TV Domain with BtoB business model.

•

• The Pay-TV domain consists of digital content delivery to STB's over traditional

transmission techniques like Satellite, Cable & terrestrial and latest techniques like IP &

Docsis.

• Some of the traditional transmission techniques can be combined with IP to form hybrid

STB's hence to avail the features like linear channels using traditional techniques along

with Video on Demand service via IP.

• The IP video can be scaled to companion device, however ABR & DRM integrations is a

necessity along with appropriate dimension UI.

• The Video on Demand service can be launched both via resident application & via

browser support.

• The browser can also be used to launch other applications via broadcaster web portals.

Project Details

• True vision’s (Mid Jan 2010 – till Date)

o Business analyst for TrueVision’s a Thailand service provider.

o MPEG-2, MPEG-4, DVB-C, DVB-S transmission for Zapper, PVR STBs

o Two way hybrid STBs also provide an option to access web portal via https and

provides an option to stream live video via HTTP over TCP/IP.

o Additionally, two ways STBs also provide an option to download video on

demand using HTTP via TCP/IP.

• DEN Networks: (Jan 2010 – till Date)

o Business analyst for DEN networks, India cable MSO.

o MPEG-2, MPEG-4, DVB –C transmission for Zapper STBs.

• Other Projects

o Earlier projects as business analyst include GET a Norway service provider, DBS

an Israel service provider and Telecolumbus a German service provider.

Sensact Applications Pvt Ltd – Startup Sep 3rd 2007 to June 15th 2008

Responsibilities as Tech lead testing

• Define QA process (e.g., defect tracking, test case management)

• Involved in scripting using UNIX shell script.

Leading a team size of 3

•

Project Details

The Parking Lot Management Solution uses Wireless Sensor Nodes (WSN via

UART/Radio) to detect vehicles. The system uses a self-healing, self-adapting network to

communicate sensor data with a Central Server through wireless routers. This data is then

sent to Display Units at entrance of the levels, lanes, aisles. The system is mainly used for

Parking Guidance and Enforcement at any place that has a parking lot attached to large

establishments like Malls, Airports, Railway Stations, Corporate Parking Facilities, etc.

Software Used - TinyOS, Linux GCC, Keil Compiler, MySQL, Jboss.

NDS Service Pay TV India Private Limited Feb 9th 2004 to August 26th 2007

Responsibilities as Senior QC engineer & QC engineer

Test strategy, test planning and Test case design

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CQ discussion with customer

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Test environment setup.

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Perform Smoke test, functionality test, Stress test, Load test and product development

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test.

Project Details

YES (Also DBS) – IP based Video on Demand service for Satellite Broadcaster

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for Israel provider. The live streaming uses RTSP over RTP via UDP.

Sky Mexico & China Project - EPG (Electronic program guide) guides the end

•

user to navigate across the channels and programs the user subscribes to. It is also

possible to set the reminders for programs and set favorite channel. All this integrated

with Conditional Access systems.

Software used-Mucus RTOS, Bit Band VOD Server, NDS Middleware & CA

On-Site Experience

In Israel

• Single point contact for QC for YES (Israel) testing, CQ discussion with customer

and requirement clarification with customer.

• Test 3rd party components pre & post integration.

In United Kingdom

Part of knowledge transfer QC team in NDS UK.

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RELQ (Now EDS/HP) Sep 8th 2003 to Feb 4 2004

Testing multiple game stations like PS2, X-box and SEGA.

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Execute functional test case.

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Perform regression testing & Bug reporting

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PROFESSIONAL TRAININGS & CERTIFICATIONS

Certified Scrum Master

Foundations of Business Analysis in George Washington university

Human Factors International course completion certification

Basic testing Certification from ISTQB (Indian Standard for Test and Quality Board)

RECOGNITION HIGHLIGHTS

Connected Recognition award for contribution in DEN as Business Analyst

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Recognition award for my contribution for True vision’s as Business Analyst

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CEO Awards for successfully completion of VOD for Israel satellite broadcaster.

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TGIF awards for performance in VOD over IP project.

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PROFESSIONAL EXPERTISE

Business Analysis Requirement gathering and elicitation; Optimization of

business analysis effort

Test case management tools Mercury Test Director, Mercury Quality Center

Defect Management and Analysis Rational Clear Quest,

Tools

Requirement Management and IBM Doors, Rally, Visio, MS Power Point, MS Excel.

Agile Scrum Tools

EDUCATIONAL CREDENTIALS

• B.E (Electrical & Electronics) Vishveshwaraiah Technological University, Belgaum

(SJMIT). 1999-2003.

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