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Customer Service Sales

Location:
Reservoir, VIC, Australia
Salary:
$45,000 - $55,000 annually
Posted:
October 23, 2014

Contact this candidate

Resume:

Fara Ghobadifar

*/** ********* ******, *********, VIC, 3073

Australia

Tel: +614********

Email: acgha0@r.postjobfree.com

Personal Profile

An ambitious, creative and highly motivated individual, who has a passion for the company and

an uncompromising commitment to quality and outstanding customer service. Having a proven

track record of a comprehensive management, planning and support service to all staff. Able to

create a unique experience for customers and staffs by giving them easy access and guidance to

all store department from beginning to end. Possessing a good team spirit, deadline orientated

and having a passion for providing the highest standards of hospitality and service to customer.

Helpful and approachable but also commercially minded and having the ability to promote

facilities and maximize sales opportunities at all times.

Employment

Administer assistant January 2011- August 2012

Khalij Agricultural Company, Malaysia

During my career I have held positions as a customer service and reception at the Khalij

Company. My work ethic is strong and I have gained valuable workplace skills and experience.

These include: excellent communication skills, experience in billing accounting, extremely

organized, reliable and computer literature, flexible, meeting deadlines, excellent written and

verbal communication skills, managing different priorities and working in a team.

Skills & Personal Qualities

Appointment controlling as well as invoicing/taking payments.

Manage own time and the time of others

Computer literate – working knowledge of MS Word, Excel, Outlook, Power Point

Organizing meetings and requirements

Mail – provision and posting

Provision of customer information folders and other marketing supplementation

Knowledge of laws, legal codes, court procedures, precedents, government regulations,

executive orders and organization rules.

Handling all received statement

figure powerful commercial business knowledge

Knowledge of principles and processes for providing customer and personal services.

This includes customer needs assessment, meeting quality standards for services, and

evaluation of customer satisfaction.

Excellent written and verbal communication skills

High communication ability

Great consideration to detail

Ability to follow instructions and carry out tasks quickly and competently- multitasking

CERES Company, Australia August 2014 – present

Working at the CERES Company as a volunteer in the propagation fields and packing.

Agricultural Consultant Mar 2009 - Aug 2011

Fars agricultural Organization (Iran)

Responsibilities:

Consulting to organize farmers during planting seasons

Excellent in providing the real time knowledge about technology.

Achieving high yield

Preventing probable damages i.e. pest’s infection, disease and etc.

Making risk map for the farmers by weather forecast

Sales assistant Feb 2008 – Aug 2011

Successful Farmers Company (Iran)

Responsibilities:

Appointment controlling as well as invoicing/taking payments.

figure powerful commercial business knowledge

Repeatedly named “Employee of the Month” at both companies in recognition of

excellent job performance and customer service.

Honoured with repeated awards for cash handling accuracy, with zero overages/shortages

month-over month.

Displayed a positive, helpful attitude on a daily basis that was consistently praised by

customers and employees alike.

Keeping up to date on all products, services and pricing

KEY SKILLS AND COMPETENCIES

Professional attributes

Proficient in managing the opportunities for clients.

Excellent knowledge of subject and also have great practical knowledge.

Proficient in giving practical knowledge.

EDUCATION & QUALIFICATIONS

Aug 2014 – Sept 2014 MRWED Training & Assessment (Melbourne)

Certificate IV in Training and Assessment

Sept 2000 – July 2004 Islamic Azad University, Iran

Bachelor of Agricultural engineering (Agronomy and Seed

Breeding)

Reference

Associate Professor Dr. Mohsen Kalantari Soltanie

Engineering Block B, Parkville, University of Melbourne

3010 Australia.

Tel: +61 3 83440274

Email: acgha0@r.postjobfree.com

Srinivasa Reddy Gottam

Horticulture Course Coordinator

Technical Institute of Victoria, Melbourne. Australia

Tel: 042*******

Email: acgha0@r.postjobfree.com



Contact this candidate