Ehmar farooqi

**** **** ******* **., ***********, on l5m 5k8

h: 289-***-**** c: 416-***-****

acgh8k@r.postjobfree.com

Summary

objectives

Obtain a position as a team-player in a people-oriented organization where i can maximize my

customer-service experience in a challenging environment to achieve the corporate goals. Obtain a

position that will enable me to use my strong organizational skills, educational background and

ability to work well with people in a challenging environment to achieve the corporate goals.

Highlights

• •

Microsoft office proficiency Professional and mature

• •

Excel spreadsheets Strong problem solver

• •

Meticulous attention to detail Resourceful

• •

Results-oriented Dedicated team player

• •

Self-directed Strong interpersonal skills

Accomplishments

• improved Coordination • Increased office

With Departments/agencies organization by developing

to maximize proficiency of more efficient filing system and

respective team of employees. customer database

• Protocols. • Increased airline revenue

from checked bag charges by

monitoring passengers'

baggage size during check-in.

• Supervision • Process improvement

• Created new • Assessed organizational

departmental procedures training needs.

manual.

• Protective services • Applied safety

procedures and policies as

outlined in department safety

• •

Manual. Supervised team of

twenty staff members.

Experiences

05/2012 to 01/2014 product expert

Ehmar farooqi h: 289-***-**** c: 416-***-**** acgh8k@r.postjobfree.com

The future shop - Mississauga, on

• Managed digital imaging department

• Updated prices for merchandise on daily basis

• Greeted customers and assisted them to acquire the best camera in accordance to their

needs and price range.

12/2011 to 05/2012 product expert

The future shop - Mississauga, on

• Maintained an up-to-date department organizational chart.

• Displayed current home theater sale units and priced them accordingly.

• Presented on sale units to perspective customers and educated them in purchasing the best

entertainment package for their household.

• Finalized sales and services.

08/2011 to 11/2011 sales associate

The brick warehouse - north York, on

• Looked after the electronic and appliances department sales

• Educated and qualified customers as per their household needs

• Suggested the best solution and finalized the sales accordingly.

08/2010 to 11/2010 airport operations specialist

Prince George airport - prince George, bc

• Worked as part of the prince George operations team to provide a wide variety of runway,

structures and grounds maintenance.

05/2008 to 08/2008 project coordinator

Kingston airport - Kingston, on

• Reported directly to the airport manager.

• Reviewed and updated document such as emergency procedures manual, wildlife control

manual, snow removal manual, etc.

• Compiled and updated statistical information regarding aircraft movements.

Ehmar farooqi h: 289-***-**** c: 416-***-**** acgh8k@r.postjobfree.com

passenger movements, runway utilization.

• Research and suggested health and safety bulletins.

• Prepared financial charts for budget presentations.

• Assisted in a support capacity on numerous daily duties.

01/2004 to 01/2006 Ottawa airport supervisor

Worldwide flight services inc passenger/ramp services - Ottawa, Ontario

• Servicing/supervision of contracted airline companies at Ottawa airport including nightly

flight operations.

• Providing customer services to arriving and departing passengers travelling on American

eagle airlines, northwest airlines, delta airlines and Canadian north airlines.

01/1998 to 01/2002 deputy manager

Civil aviation authority caa Pakistan - Karachi, Sindh

• Responsible for maintaining schedule of non-scheduled flight operations to/from and over-

flying Pakistan.

• Managed the security clearances for flight crews on non-scheduled and v.i.p. flights.

• Liaised with various departments and agencies to obtain security clearances for flights and

crews.

• Responsible for ensuring collection of charges for flights cleared as well as for ground

handling services.

• Responsible for maintaining and updating records of companies /organizations operating

aircrafts in the area.

• Scrutiny of dangerous goods documents and issuance of permits for carriage on flights.

• Assisted corporate management in developing, restructuring and implementing new air

routes in the country.

• Corresponded with neighboring countries on safety, security, efficiency and expediency

related issues concerning flight operations.

• Investigated incidents / irregularities pertaining to flight operations and implemented

measures to ensure smoother operations in the future.

• Conducted aviation related research for improvement of routes and services related to

aviation industry.

Ehmar farooqi h: 289-***-**** c: 416-***-**** acgh8k@r.postjobfree.com

• Assisted management in preparation of presentations for conferences and meetings.

01/1996 to 01/1997 ats course instructor

Civil aviation authority training institute - Hyderabad, Sindh

• Instructed newly recruited candidates in the field of air traffic control services, in

accordance with international aviation syllabus.

• Taught air law, air navigation, meteorology, and ats geography in addition to basic

knowledge of air traffic control services, air traffic services, and aviation fire services.

01/1990 to 01/1996 air traffic control officer

Civil aviation authority Pakistan - Karachi, Sindh

• Worked as an air traffic controller at Karachi, Lahore and Multan airports.

• Work involved communicating with commercial as well as other aircrafts to ensure safe,

smooth and efficient operations while maintaining standard flight separations.

• Managed flight related data for the purpose of record keeping and investigations.

• Cleared flight plans for commercial airlines, flying clubs as well as private operators.

• Conducted airside management.

• Work involved handling movements of aircrafts and vehicles on the apron as well as

taxiways and parking aircraft in designated areas.

Education

diploma: photography New York institute of photography - new York, u.s.

• Learned the basics of professional photography. Completed assignments as per the

curriculum.

• Applied these skills to free-lance projects in Pakistan as well Canada.

• Utilized this knowledge in recent jobs.

pilot license: commercial pilot training Bonavair ltd. - Ottawa, Ontario, Canada

Acquired professional training to achieve commercial pilot license within 1 year which included vfr,

ifr and multi-engine certification.

high school diploma: pre-engineering Government college - Lahore, Punjab, Pakistan

Courses studied included physics, chemistry, mathematics and national languages

Ehmar farooqi h: 289-***-**** c: 416-***-**** acgh8k@r.postjobfree.com

Languages spoken--English Punjabi and Urdu.

References on request

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