Summary of qualifications:
I am a proven manager with experience in leading teams and
exceeding expectations. I am a specialist in operations
management, policy development and interpretation, and
employee satisfaction and retention. Strong personnel
training, development, customer service, operations,
inventory and project management experience. Over 15 years
of store management experience and financial
responsibilities. Developed and implemented the training of:
leadership skills, professional sales, operating and safety
procedures and best practices.
EMPLOYMENT HISTORY:
2003-Current Project Manager
Blacksteel management & development inc., Miramar, Florida
Construction services company
.
. Managing the day-to-day field activities to ensure that
the project milestone dates and overall schedule
completion date is met
. Creating short-interval look-ahead project schedules that
make sure that upcoming events are communicated, tracked
and are being proactively attended to
. Creating and maintaining a culture that values safety,
health and cleanliness
. Managing and coordinating the work to ensure that it is
constructed in an orderly and deliberate manner that is
consistent with the standard-of-care set froth in the
contract documents that is viewed by industry as an effort
that is consistent with best-practices standards
. Establishing and maintaining all dimensional controls for
the project to include the use of third party survey and
layout personnel when appropriate
. Verifying that all work is installed in a workmanlike
manner (i.e.: plumb, level, straight, etc
. Manage and look-ahead no less than two weeks to
proactively identifying issues that could lead to problems
and facilitate solutions
. Obtaining all inspections and ensuring that the quality
aspects of the physical work are fully documented
. Ensuring all aspects of the project are compliant with all
contract terms and legal requirements that govern the
project and the community in which the project(s) takes
place
. Administering client specific programs, such as CQC,
Safety, Environmental Stewardship, etc.
. Conducting and/or attending pre-construction, progress and
other project and staff meetings
. Conducting and/or participating in regularly held meetings
involving TMG internal staff and external stake holders
such as owners, subcontractors, etc.
. Meeting with client representatives on a regular basis to
discuss the status of projects, to proactively identify
and resolve problems and to assure that the client is kept
knowledgeable about the status of the work
. Managing self-performed activities to ensure that work is
being performed within the established project budget
. Managing changes in project scope to ensure that the most
contemporary contract documents are being used at all
times to prevent avoidable rework
. Administering contracts, subcontracts, purchase orders and
other agreement to ensure that the scope, terms and
conditions are consistently and proactively being met
. Managing the punch list and project closeout process to
assure timely completion
. Maintaining daily paperwork such as timecards, field
reports, schedule updates and E-mail correspondence
. Providing timely and cordial interaction with supporting
work groups, such as accounting, HR, ICS, etc.
. Directing and managing the work loads of supporting staff
to include training, mentoring and follow up;
. Managed all construction functions and job processes to
ensure that jobs are completed on a timely basis
. Developed and implemented operational processes, employee
staffing, and standard operating procedures.
. Oversee the recruitment and hiring of sub contractors.
. Primarily responsible for resolving contractual and
customer affair issues.
. Developed communication and customer services guidelines.
1993-2003 Store Manager
HOME DEPOT, Broward County, Florida
Home improvement retailer that operates stores throughout the
United States, Canada, and Latin America
. Managed stores with average sales of $65 million annually.
. Provided leadership, direction, guidance, and support to
Assistant Store Managers and all store employees.
. Controlled store profitability through analysis, trend
identification and responding to identified problems.
. Ensured that company standards were uniformly met across
all departments in the store.
. Provides guidance and feedback to Assistant Store Manager
based on analysis of profitability and sales reports of
individual departments.
. Oversees the appropriate resource and inventory balancing
across all departments within the store.
. Ensured that customers are acknowledged, customer project
needs were met, and concerns are resolved quickly.
. Forecast scheduling needs and ensure that store is properly
stocked to meet customer demand.
. Responsible for driving the company's recruitment strategy
and pay administration.
. Ensured proper communication and execution of the company's
performance management process.
. Facilitated management training and development programs.
. Monitored employee relations through the use of surveys and
metrics and devised action plans.
. Maintained the lowest inventory loss in the district
1990-1993 Assistant Manager
PACE MEMBERSHIP WAREHOUSE, North Miami, Florida
. Responsible for inventory management for several retail
departments with $2-5 million in sales annually.
. Managed grocery and hard lines departments for units with
$20 million in sales annually.
. Increased sales by an average of 15% annually.
. Conceived, developed and implemented new operating
programs.
. Train associates in inventory management and standard
operating procedures.
EDUCATION: Bachelor of Science: BUSSINESS ADMINISTRATION
LIVINGSTONE COLLEGE, Salisbury, North Carolina
Technical skills:
Possess advanced written, verbal, and presentation skills and
Microsoft Office proficient. Experienced with Kronos P6
Privera Oracle and other HRIS programs.
COMMUNITY SERVICE
Kaboom Playground Projects in Miami-Dade and Broward
Counties, City of Hollywood Summer Youth Program, Habitat For
Humanity, Hands on Miami, provided career planning to High
School Students, and development classes for adults in
community centers.
Jonathan Ferguson
Home Depot
Human Resources Manager
Phone 954 -830-1965
Adrian Copper954 -830-1965
Code 3 Management
Owner of Service Company
Christopher Wallace
Real Estate Manager
Equipment that has operated in the past
1 .Frontend loader
2. Bobcat
3. Backhoe
4. Truck
5. Bulldozer
6. Min Excavator
7. Excavator
8. Bucket Truck
9. Forklift
10.Telescopic rough terrain forklift
11. Straight boom lifts
12. Articulated boom lifts
13. Scissor lifts
14. Mechanical lifts
15. Pedestal mount manlift
16Telescopic handler, or telehandler
17. Chain trencher cuts with a digging chain
18. Car
19.1 and 2Ton Truck