M arc Dominic Yanniello, P MP

mobile: +1-617-***-****

email: acgh53@r.postjobfree.com

Skype: marc.yanniello

Key Skills and Experience

I have 20 years of experience in I T and project management in organizations

t hat include large multinational corporations, Non-Government Organizations

( NGO’s), manufacturers and small/medium enterprises (SME’s) in both

developed and developing countries. This gives me the ability to understand

a nd implement projects in various environments and circumstances. This

v aried and extensive experience in many fields within I T allows me to

u nderstand, develop and implement complete solutions by ensuring the r ight

q uestions are asked to relevant stakeholders.

• Over eight years as Founder & Managing I CT Di rector for an I T consulting

services company in Southeast Asia supporting various NGO’s and SME’s to

streamline and enhance their business processes using I T systems.

• Six years as a Senior Systems Engineer for Procter and Gamble;

r eengineering I T processes to reduce costs and harmonize their global

environment.

• Four years as a Workstation Services Engineer at The Gillette Company for

h eadquarters in Boston and manufacturing centers across the USA.

Career H istory

Pr ime Business Solutions, Ltd. April

2006-P resent

Southeast Asia

Founder/Managing I CT Di rector

Management, recruitment, and delivery of IT services and solutions for clients within

small/medium sized enterprises. Major IT activities for clients based in Southeast Asia

i nclude:

Project Management: Simultaneously manage multiple IT related projects on behalf of

over 15 clients with more than 250 employees.

Pre/Post Sales and Account Management: M aintained long term relationships with

key people within organizations to ensure their needs are fully met throughout the entire

partnership.

Marc Dominic Yanniello (PMP) – Curriculum Vitae 1

I T Consulting:

Work with decision makers to develop and implement more efficient, viable and

dependable technology based solutions following a complete evaluation of a company’s

existing IT infrastructure, business processes and client’s strategies and budgetary

constraints. Areas of expertise include:

• Document Management and Collaboration Tools: Sharepoint, Exchange,

Office 365, Google Apps and other cloud based

• Recommend, Research, Design, Test and Implement Solutions

• Office Set-up: W indows Server 2003/2008, Windows XP/7/8, MSSQL, MySQL,

H yperV, VMWare, L inux

• Mobile Connectivity

• Networking

• Security: anti-virus, firewalls, VPN, int rusion prevention, disaster recovery and

backups, auditing

• I T Auditing/Site Surveys

P rocter & Gamble (P&G) September, 2000-

March, 2006

United States & Germany

Senior Systems Engineer, Global Distributed Technology I nf rastructure

Member of a 20-person global team focused on the strategic development and effective

i nt roduction of new technologies for global IT systems supporting over 18,000 clients.

Responsibilities included:

• Managed and led interdepartmental initiatives and project teams.

• Selected, implemented and supported strategic global hardware and software.

• Subject matter expert in the areas of software deployment and security.

• Researched and selected appropriate solutions for the automated installations of

PCs and servers, minimizing resources and maintaining standards globally.

• Worked with hardware and software vendors to ensure the smooth integration of

t heir products into the P&G environment.

• Provided final level, 24x7, support for all technical issues according to service

level agreements.

• Trained and managed junior level staff in the areas of client management,

business applications and technical infrastructure.

• Provided detailed documentation on all related IT processes and projects to

outsourced departments and local internal IT staff worldwide.

The Gillette Company December, 1996-

September, 2000

United States

Workstation Services Engineer, Campus I nf rastructure Services

2

Responsible for the support and maintenance of 3,000 North American client’s

workstations

• Installed, configured, maintained & supported the IT environment for multiple

business units.

• Managed client-initiated projects involving changes to the workstation & server

environments.

• Researched & reported on new & alternative technologies to assist in the

deployment, support and standardization of the IT environment in North America

and globally.

Metropolitan Medical I nc. December,

1994-June, 1999

United States

Technical Support / I nformation Systems

• Researched & provided recommendations on laptops for 12 field sales staff.

• In terfaced laptops and desktops to Corporate UN IX system.

• Researched alternatives for EDI interfaces with in-house UN IX system.

E ducation

Northeastern University September,

1994-June, 1999

Boston, Massachusetts, United States

Bachelor of Science in Business Administration

Concentration in Management Information Systems

Graduated with Honors: Dean’s List, University Honors Program

George Washington University March, 2003-

February, 2004

Master’s Certificate Project Management (PMI)

M icrosoft Certified Professional (MCP)

J une, 2002

Project Management Professional (PMP) Certification March, 2006

( Recertified 2013)

VMware vSphere: Fast T rack [V5.0]

September, 2012

Marc Dominic Yanniello (PMP) – Curriculum Vitae 3

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