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Customer Service Sales

Location:
Cicero, NY, 13039
Salary:
$32-$35,000
Posted:
October 26, 2014

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Resume:

Ralph J Golio Jr

**** ****** **

Clay NY ****1

315-***-****

acgh4s@r.postjobfree.com

Objective: Seeking a sales representative position with a growth

oriented company, where advancement and earnings are

based on performance and achievement.

Sales Skills:

• Cold Calling, Telephone Sales, Customer Service and Support

• Account Acquisition and Retention

• Business to Business and Business to Consumer Sales

• Powerful Presentation

• Territory Management and Customer Support

• Lead Qualification and Generation

Employment Experience:

Sutherland Global Services 05/2013-Present

Business Solutions Associate Syracuse, NY

Program: Microsoft Stores

Inside Sales:

• Inbound sales and customer service.

• Sell and qualify consumers and businessses for Microsoft products that are on their website around the world.

• Has met and exceeded clients goals and requirements.

Program: USPS {United States Postal Service }

Inside Sales:

• Cold calling to small to medium size businesses, qualifying customers for a way to market their business with

Every Door Direct Mail.

• Show the customer how to save money shipping their documents and ground shipping with Priority Mail and

Priority Mail Express.

• Met and exceeded goals and expectations of requirements.

• Platinum Award Winner.

• Perform other related duties as required or requested by USPS.

Ralph J Golio Jr

Laird Plastics 02/2006 – 12/2012

Inside Sales Representative East Syracuse NY

Inside Sales:

• Maintain a strong established account base of over 200 customers.

• Generated more than $1.3 million in sales per year.

• Prospected over the phone for new customers.

• Inside sales representative of Graphic and Industrial plastics for manufacturing to businesses in the Central NY

region and Southern Tier to New York City.

• Appointed Safety Officer for the office.

• Assist the customer in their needs and requirements.

• Met or exceeded goals given by company.

• Controlled the purchasing of material for customers and warehouse of over $3 million in inventory.

Broadview Networks 05/2005-02/2006

Account Manager Syracuse, NY

Outbound Sales:

• Cold called small to medium size businesses in the Central NY Region.

• Dealt with decision maker for phone and data to give them a better product at a reasonable cost.

• Sold T-1, DSL, ISDN and phone lines.

Valpak of Central NY 08/2004-5/2005

Accoun t Manager Liverpool, NY

Outside Sales:

• Sold advertising to small to medium size businesses in the Central NY Region.

• Helped design coupons and helped choose which areas to advertise in.

• Followed up with customers to see how well the response was for their coupon.

Sutherland Goup 12/1999-08/2004

Account Manager Syracuse, NY

Inside Sales:

Program: SBC {Southwestern Bell Communications}

• Sold DSL to residences over the phone on an outbound and inbound program.

• Assisted in the training of new employees.

Ralph J Golio Jr

Program: Qwest Communications

.

• Sold DSL to small to medium businesses over the phone on an outbound program.

.

Program: Bell South

• Sold DSL and websites to small to medium businesses over the phone on an outbound program.

Education:

• Cicero High School Cicero, NY



Contact this candidate