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Customer Service Human Resources

Location:
United States
Posted:
October 26, 2014

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Resume:

BRUCE R. NOESKE

***** ****** ****** ******

Wellington, FL 33414

Phone: 561-***-****

acgh25@r.postjobfree.com

HUMAN RESOURCES COORDINATOR

DISCIPLINED, MOTIVATED, DEPENDABLE

SKILLS & STRENGTHS

Project & Contract Administration Prepare Progress Reports

Develop Policy & Procedure Manuals Create Software Training Guides

Ensure Configuration Management Proficient - Microsoft Office Suite

Effective Manager & Supervisor Invoice Management

Trainer / Evaluator Purchase Order Creation

Customer Service Attention to Detail

Project-Wide Multitasker Work Independently with Little Supervision

PROFESSIONAL EXPERIENCE

NEXTERA ENERGY, Miami, FL 08/2014 - 09/2014

Technical Writer (Short Contract)

Developed draft reference manual and data dictionary for major utility provider

Described complex statewide integrated data network tracking commercial, industrial and residential

electrical usage, outages and customer service-related information

BANKERS LIFE INSURANCE COMPANY, West Palm Beach, FL 06/2014 - 07/2014

Insurance Agent

Scheduled appointments; provided sales presentations; discussed premium options for individual and family

life and health insurance and retirement income

Sold insurance policies; made appropriate recommendations based on customer's financial status

ATLANTIC UNDERSEA TEST & EVALUATION CENTER, West Palm Beach, FL 02/1999 - 02/2014

Technical Writer / Contract Administrator

Wrote several hundred contract-required documents for U.S. Navy-operated test and evaluation range;

enhanced automated distribution and easy retrieval of publications; saved $500,000 over 5-year period

Authored, edited, coordinated and distributed contract and subcontract documents

Tracked, reviewed and submitted subcontractor invoices for approval

Analyzed work orders; ensured tasking reflected contract-authorized work

Developed PeopleSoft training guides; instructed project personnel on purchase requisition process

Created and maintained departmental database; tracked government contract documentation

EDUCATION & TRAINING

Bachelor's Degree - Management/Human Resources, Park University, Parkville, MO

Associate's Degree - Intelligence Collection, Community College of the Air Force, Kelly Air Force Base, TX

Certificate - Air Force Senior Noncommissioned Officer Academy, Kadena Air Base, JA

Certificate - Air Force Noncommissioned Officer Academy, Kadena Air Base, JA

Certificate - Air Force Noncommissioned Officer Leadership School, Goodfellow Air Force Base, TX

License - 0215 - Life Incl Var Annuity & Health, Florida Department of Financial Services

HONORS & ACTIVITIES

Honorably Discharged Air Force Military Veteran

Volunteer – American Red Cross (Application Approval Pending)



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