[pic]GARCIA,

Lovelyn Joy L.

Brgy. ***, Blk **, Package 4, Lot 3, Phase 10A, Bagong Silang, Caloocan

City

Bldg. 222, Unit 105, C. De Guzman St., Malibay, Pasay City

Email Address: acggy2@r.postjobfree.com Contact Number:

090********

QUALIFICATIONS

. Good Communication and Listening Skills

. Computer Literacy

. Well-experienced in Call Center

. Understanding Individual differences of Customers

PERSONAL INFORMATION

AGE: 22

GENDER: Female

BIRTHDATE: November 9, 1991

BIRTH PLACE: Caloocan City

FATHER'S NAME: Danilo S. Garcia

MOTHER'S NAME: Astronette L. Garcia

EDUCATIONAL BACKGROUND

Baguio Central School

(Elementary 1996-2003)

Baguio City National High School

(Secondary 2003-2007)

Saint Louis University - Radiologic Technology

(Bachelor's Degree: Undergrad 2007-2009)

CHARACTER REFERENCE:

Theresa Ilarde +639*********

(Supervisor at Sitel)

Ezra Lara +639*********

(Coach at Sitel)

Loriebel Manabat +639*********

(Team Leader at Sykes)

TRAINING

Sitel Regular Training Program

Sitel Academy, 2nd Flr., Jose Building, Session Road, Baguio City

(June-July 2010)

Sitel Special Training Program

Sitel Academy, 2nd Flr., Jose Building, Session Road, Baguio City

(August 2010)

WORKING EXPERIENCE

CLIENTLOGIC PHILIPPINE BAGUIO 1/SITEL/Bu DIRECT PH

BAGUIO Plastic and Tools Building PEZA/At&t Bellsouth- Technical

Support Representative.

(September 2010 to November 2010)

CLIENTLOGIC PHILIPINES (BAGUIO 3/SITEL/ Bu DIRECT PH

BAGUIO Panorama Building/ Horizon Blue Cross Blue Shield of New Jersey

(Medical Insurance) Customer Service Representative.

(DECEMBER 2010 to AUGUST 2012)

SYKES ASIA INC. (Glorietta 1)

26TH Floor Robinson Summit Tower, Ayala Avenue, Makati City

Philippines.

(January 2014 to October 2014)

Contact this candidate