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Customer Service Human Resources

Location:
Toronto, ON, Canada
Salary:
$ 40,000-50,000
Posted:
October 22, 2014

Contact this candidate

Resume:

Roman Galashev

***-**** ******** ******, *******, ON, M2R 1Z2

Cell Phone: 647-***-****

acggtm@r.postjobfree.com

Education:

Emery Adult Learning Centre, High School Diploma-obtained 2008

Seneca College, Business Administration Diploma-obtained 2010

York University, Human Resources Management-awarded 2014

Employment History:

Olympic Company, Toronto, ON

2014 Oct-present

Driver assistant

• Delivering logo mats to various clients in timely fashion

• Managing a large variety of items to keep the stock organized

• Processing invoices with the clients and collecting money

• Preparing the daily bank statements after depositing

Yorkdale Shopping Centre, Oxford, Toronto, ON

2009 March - Sept. 2014

Security Guard

• Conducting patrols on the premises to observe and deal accordingly with the rules and laws to

ensure the safety of public

• Interacting with tenants and clients by conducting conflict resolution skills

• Enforcing the private property rules such as tenants violations and numerous safety rules of the

mall management to keep it safe and enjoyable for all visitors and employees

• Enforcing the municipal law of smoking close to the entrance

• Enforcing the provincial law of the Trespass to Property Act

• Being assigned daily and monthly inspections to prevent any hazardous situations from occurring

• Conducting access control of people and vehicles

• Responding to fire alarm by investigating the cause and communicating with the Fire Chief to

reset the panel in the mall

• Driving the work vehicle on the rotation basis and providing the assistance to the patrons in

vehicle search, vehicle battery boost, escort patrons or tenants to the subway, and responding to

vehicle collisions to gather the information, and upholding the safety of exterior property of the

shopping Centre

• Dealing with thefts and frauds with the corresponding prosecution

• Gathering the evidence or information to write the report occurrences

Intercon Inc.

2008 May- March 2009

Bayview Village Mall, Toronto, ON

Security Guard

• Conducting proactive patrols on the property to ensure the safety of patrons, tenants and

employees

• Conducting customer service liaison by applying verbal and communication skills to

professionally and tactfully deal with the members of public

• Dealing with the fire alarm by investigating the problem and reporting to Fire Chief

• Clearing the fire routes and maintaining the handicap parking spots available for solely permitted

individuals

• Gathering the information to write the reports

Experience

• Experience at the Criminal Court in providing the testimony as per work related duties

• Bilingual (Russian and English) and weak Ukrainian knowledge

• Proficient computer skills

• Excellent communication skills, strong physical abilities, commitment to learn and honest,

motivated, reliable, responsible person, goal-oriented, team worker, of good health

Extracurricular Activities and Licences

• ATS Testing Results Profile

• PADI-Advanced Scuba Diver License

• CPR and First Aid Certified Level C

• Security Training and Management Course

• Track and Field participation

• Basic self-defense training

• Handcuffing training

• AED ( Automated External Defibrillator)

• Volunteering with Big Brother and Big Sister of Toronto

References:

Available upon request.



Contact this candidate