Richard D. Berry

***** ******* ****** *****

Athens, AL 35613

256-***-****

acggtf@r.postjobfree.com

Experienced manager, trainer/mentor, product educator, and salesperson with solid track record of delivering proven,

quantifiable results. Proficient in Microsoft Word, Excel, PowerPoint, ACT, and all internet-related computer

applications. Fantastic people skills. Reliable, responsible, creative, quick, adaptable self-starter. Skilled network

maintainer and relationship manager for large customer and vendor base. Particularly gifted in the arena of

troubleshooting, problem solving, and challenge resolution.

PROFESSIONAL EXPERIENCE

JPL Medical Solutions Decatur, Alabama

Accounts Manager/Trainer, March 2008 to October 2014

Managed multiple key accounts for wide range of products produced by five manufacturers. Trained

outside sales team. Met with both representatives and sales team of intermediary companies (ex: Medline)

and the decision makers for medical practices, from small General/Family Practice offices to large

specialist practices with multiple physicians. Acted as product educator for both the sales team and

customers, designed creative presentations and matched style of teaching/training and mentoring to the

unique needs of every group. Provided support for both the staff of intermediary companies and end users.

Built and maintained relationships with medical staff personnel and grew network of customers through

interpersonal skills and high-quality support. Designed strategic marketing initiatives. Handled all contract

negotiations. Was directly accountable for the increase of market share and achievement of sales targets.

Raised sales every year with documented increases of $175,000 in 2009, $250,000 in 2010, $68,000 in

2011, $224,000 in 2012, and $273,000 in 2013.

The Huntsville Times Huntsville, Alabama

Accounts Manager/Trainer/Supervisor, October 2006 to February 2008

Managed commercial and residential accounts in Athens and Decatur, Alabama, including direct delivery

to homes and business and rack routes. Direct responsibility for all customer service in a large region.

Trained and supervised 15-20 carriers under conditions of darkness, adverse weather, printing press

breakdowns, and other obstacles to smooth operations. Carriers were on 90-day contracts, so there was

constant turnover and ongoing training of a group that varied from mature adults to unreliable teenagers.

Newspaper was a 365 days/year business, and I had full accountability for results when a carrier failed to

show up for any reason, the paper still had to be delivered. Responsible for efforts to increase subscriptions.

McKee Foods dba Little Debbie Snacks Clayton, North Carolina

Accounts Manager, April 2005 to October 2006

Managed and serviced accounts in a large assigned territory. Each customer had unique needs based on

their location, traffic patterns, other products, the season/time of year, and other factors. Maintained

knowledge of individual customer needs to maximize product placement, sales, and profits. Kept detailed

records and sales reports for each customer to meet their needs in a personal, relationship-based manner.

Held direct accountability for actual sales and volume.

USA Today, The Gannett Company Morrisville, North Carolina

Senior District Manager/Trainer, June 2000 to March 2005

Managed major accounts, trained and supervised staff of carriers, and was the go-to problem solver for

USA Today and Sports Weekly within a ten-county territory. My region included the Research Triangle,

Raleigh, Durham, and Chapel Hill. My accounts included Duke University, RDU Airport, IBM, Motorola,

Nortel, and UNC Hospitals. Initiated and executed several successful programs to increase circulation and

sales, including readership programs at Duke University, UNC-Chapel Hill, Elon College, and NC Central

University. During my tenure, circulation increased dramatically and my team was increased from 13 to 22

carriers to service the higher volume of customers.

EDUCATION

University of North Carolina at Pembroke

Bachelor of Arts Degree. Major in Criminal Justice with minor in Sociology.

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