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Customer Service Representative

Location:
New York, NY, 10031
Posted:
October 22, 2014

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Resume:

DEWAYNE THOMAS

*** *. ***** ****** #** New York, NY 10031

Cell: 718-***-**** Email: acggtc@r.postjobfree.com

EXPERIENCE

Memorial Sloan Kettering Cancer Center, NY, NY 2008-2013

Food and Nutrition Services

Room Service Associate

• Welcomed new patients and provided detailed orientation about room service

program.

• Assisted patients with menu meal selections and offered substitutions and options if

suitable for their diet.

• Served as liaison with Clinical Dietitian and Nursing personnel daily per assigned

unit.

• Distributed and collected meal trays, nourishments, feedings, and snacks on

assigned floors within established timeframes.

• Assessed which meal ordering system was appropriate during the patient’s stay

based on established criteria.

Memorial Sloan Kettering Cancer Center, NY, NY 2006-2008

Clinical Information Center

Temporary Employee

• Provided administrative support to Clinical Information team.

• Prepared patient documents for daily scanning for digital conversion file system.

• Entered confidential patient data into information system.

1199 National Benefit Fund, NY, NY 2004-2005

Provider Relations

Data Entry Clerk II

• Answered, screened, and routed calls from internal clients regarding pertinent

billing information.

• Updated and filed confidential records.

• Provided accurate data entry service.

• Created detailed spreadsheets, documents, letters, and memos.

1199 National Benefit Fund, NY, NY 2003-2004

Medical Billing

Medical Claims Processor I

• Entered claims in data processing system based on information given by provider.

• Completed all information on insurance claims.

• Assigned appropriate billing codes and provider identification numbers to high

dollar claims.

EDUCATION

• Rice High School, New York, NY 1996-2000

• Queensborough Community College, Queens, NY 2002-2004; completed 30

credits

• Lehman College, Bronx, NY 2004-2006; completed 60 credits

• Candidate for B.A. in Business Administration and Marketing

Skills- Microsoft Word, Excel, PowerPoint, Outlook



Contact this candidate