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Customer Service Representative

Location:
Brownsville, TX
Salary:
9.00
Posted:
October 22, 2014

Contact this candidate

Resume:

Berenice Hernandez

Phone: 956-***-****

E-mail: acggry@r.postjobfree.com

**** *. ******** **.

Brownsville, Texas 78520

Objective

To obtain a stable job in a fluent environment and a more broad opportunity at expanding

my knowledge.

Education

Gladys Porter High School High School Diploma

3500 International Blvd. 2010 Graduate

Brownsville, TX 78521

956-***-****

University of Texas at Brownsville Student for Nursing Degree

80 Fort Brown In Process

Brownsville, Texas 78520

956-***-****

Accomplishments

I believe the following accomplishments show that I could learn any job rather quickly:

Have very good communication skills

Fast math learner; good with numbers

Computer Skills; 45 wpm

Know the components of working with Microsoft Office and other programs

Work Experience

Trinity DME

November 2010– July 2012, Customer Service Representative

I generated all the paperwork that needed to be signed and filled out by doctors or

specialists in order for patients to receive their equipment. I billed for companies such

as Medicare, Medicaid etc. and worked with the Cortex Electronic Biller System. I

also encountered with patients face to face when they needed any information

regarding their insurance or any of the equipment they had received from our

company.

CIMA Health Latino

July 2012– February 2014, Customer Service Representative

I generate all the paperwork that needs to be signed and filled out by doctors to verify the

distribution of the medical equipment. I bill for insurances such as Medicaid,

Medicare, etc and complete any appeals needed to be assessed. I place orders to

distributors and communicate thoroughly with the CSR’s. I also have face to face

encounters with the patients that need assistance with their insurance or medical

equipment.

DISH Network

February 2014- September 2014, Customer Care Specialist II

I take calls and assist customers with any billing questions they might have and resolve

technical issues.

L anguages

Bilingual– Speak, read, and write Spanish and English.

Volunteer Work

Community Service at the Stillman House Museum in Brownsville

Volunteering at the Good Samaritan Nursing Home

References

Upon request.



Contact this candidate