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Customer Service Sales

Location:
New York, NY
Posted:
October 22, 2014

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Resume:

stephanie a. savocchi

**** ***** ***** ****** ****, NY 11362 917-***-****

acggqm@r.postjobfree.com

Summary of Qualifications

Dynamic professional and tactical leader with 10 + years of experience as a

results driven, dedicated assistant. Articulate communicator and effective

administrator with a proven track record of being organized, multitasking

and working effectively in a fast paced, deadline driven environment.

Additional capabilities include:

. Provide Customer Service Excellence

. Ability to generate multi level sales growth

. Industry Analysis & Opportunity Identification

. Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint)

. Adept in JDE & Quickbooks

. Policy & Procedure Creation & Implementation

. Strategic Planning Skills

. Excellent Interpersonal Communication & Problem Solving Skills

. Strong Verbal & Written Skills in Business, Analytical, and Creative

Settings

. Extensive Sales Experience

. Typing (70 wpm)

Professional Experience

empire merchants -Astoria, NY

9/05- Present

Executive assistant

. Provide complete personal and administrative support for the two top

performing sales representatives at company.

. Carry out all event planning and coordination for meetings, conferences

and seminars.

. Arrange all social and promotional events- including dinners, luncheons

and others. Negotiated vendor/caterer contracts, perform site selection

and coordinating schedule.

. Assist in the overall management and development of sales within the

company in order to increase productivity, produce accurate and timely

results and develop programs to fit the clients' needs.

. Answer all client calls, convey messages and monitor the flow of e-mail

to ensure a 24-hour turn around time.

. Schedule all business & personal matters including but not limited to:

travel arrangements, expenses, meetings and daily functions.

. Interact with clients at the senior management level in order to make

recommendations for increasing service level.

. Assist in operational functions within the sales department including but

not limited to: product shipment, payment processing, importing files,

reporting, analysis, and forecasting.

. Processing sales data, sales progress reports and other sales related

records and reports via JDE & Excel.

. Project manager for all promotional events and point of sale.

peerless importers - Brooklyn, NY

6/01 - 5/05

Executive Assistant

. Assisted Director of Sales and support to a team of 60 salesreps and 5

district managers.

. Worked collaboratively with owners, sales reps, and account managers to

increase sales; incorporating needed products and services.

. Worked directly with clients and sales rep to create strong relationships

therefore increasing client retention and loyalty.

. Generated innovative marketing strategies to increase sales.

. Assist in the overall management and development of sales for the tri-

state area in order to increase productivity, produce accurate and timely

results and develop programs to fit the clients' needs.

. Responsible for identifying low performing products, re-distributing the

strategies of product patterning to accommodate the buying trends of

customers.

. Provided exceptional customer service while exceeding the expectations

set for the department.

. Organized weekly pre and post debriefs with the COO and Presidents of

each division to trouble shoot and maximize productivity.

Education

State university of new york at old westbury Bachelors in Psychology and

Business

5/03

Member of Psi Chi-Psychology National Honor Society, Member of Human

Ethical Association



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