Erin Staley

***** ********

Southfield, MI *****

248-***-****

acggqd@r.postjobfree.com

HUMAN RESOURCE ASSISTANT • HUMAN RESOURCE GENERALIST • RECRUITER

Written and Oral Communication Negotiation & Compromise

Highly Analytical Problem Solving & Conflict Resolution

Outstanding Leadership Training & Content Development

Research & Reporting Attention to Detail

Proficient in Microsoft Office Word, Excel, PowerPoint

PROFESSIONAL EXPERIENCE SUMMARY

Management Professional with a strong background in hiring, training and assessment. Highly

experienced in auditing, compliance and quality control. Customer driven Manager skilled in account and

data resolution.

● Hiring of all incoming personnel in current department

● Administer disciplinary action for noncompliant employees

● Execute monthly coaching conversations with employees to encourage open communication

● Complete all performance evaluations annually

● Train and educate all new hires on organizational policy and procedures

● Develop training seminar content based on developmental needs

● Administered training seminars

● Devised department schedule effectively presenting information through written and verbal contact

● Manage 5 employees assessing benefits and eligibility of vacation and holiday pay

● Partner with other leaders to inform them of departmental or building changes

● Frequent interaction with customers to dissolve any issues or complaints

WORK EXPERIENCE

Loss Prevention Manager Macy’s, Dearborn, MI 2007 – Present

Fraud Analyst II National City Bank, Royal Oak, MI 2008 – 2010

Asset Protection Specialist Saks Fifth Avenue, Troy, MI 2003 – 2006

Clerk United Parcel Service, Detroit, MI 2000 – 2003

EDUCATION

BACHELOR OF SCIENCE – Criminal Justice, Wayne State University, 2007

CERTIFICATE – Interviewing & Interrogation, WickLander Zulawski, 2014

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